The guys who came to pack up all our belongings to go into store were all very polite, courteous and respectful. I would particularly like to mention Vincent and Paul. From the initial survey by Scot... See more
Company replied
Location
Switch locationSt James Business Park, HG5 8PJ Knaresborough, North Yorkshire, GB
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Sacha and Thomas were outstanding - period. Thank you always White and Company, from Chris, Judith n Holly.
Company replied
Dean and Jamie were great, arrived on time and worked so hard to pack up over 20years of our stuff. Really friendly and made the whole moving experience a lot less stressful!
Company replied
An exceptional removal company. They made our move so easy and stress free. The office staff were so helpful and supportive, keeping in touch all the way through. On the day the crew were punctual and... See more
Company replied
Company details
Written by the company
Removals Company established 1871. Our professional service takes the stress out of moving home. Contact us today for a free survey and home moving quote.
Contact info
St James Business Park, HG5 8PJ, Knaresborough, North Yorkshire, United Kingdom
- 01423 798910
4.8
Excellent
132 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Mainly very good but
Mainly very good - good crew, worked hard in hot conditions. However , following issues detract from this:
None of the crew wore shoe covers in either collection and delivery; on delivery, protective carpet covers were placed ad-hoc so not effective: sofa bed that could have been split into two parts was manhandled up the stairs as a single entity with some slight damage to wall; team did not clean up the mess left by protective sheets - lots of fluff left on new carpets.
July 3, 2024
Reply from White & Company PLC - Knaresborough
Dear John,
Thank you for your kind review and also for pointing out some issues that you were not happy with. We will take this up with the team that handled your move and make sure we introduce corrective action
Kind regards
Louis Spies
Sales Director
Very obliging staff
Very obliging staff, well experienced team who could not have been more helpful. The staff in the Office coped brilliantly with the uncertainty as to when we could move depending on the difficult 'chain' we were part of. They put us at our ease in what was a very tense situation for us.
June 27, 2024
Reply from White & Company PLC - Knaresborough
Dear Mr & Mrs Cooper,
Thank you for your kind review
Louis Spies
Sales Director
The courtesy and efficiency of the…
The courtesy and efficiency of the removal team together with the speed of response to the request for the disposal of packages used in the removal was impressive.
July 3, 2024
Reply from White & Company PLC - Knaresborough
Dear William,
Thank you for your kind review.
Louis Spies
Sales Director
Great service. Great Team!
A first class service at a very reasonable price given the amount of labour involved in the packing and removal.
Mark, Steve and all the guys were first class and professional. Highly recommended!
June 21, 2024
Reply from White & Company PLC - Knaresborough
Dear Andy,
Thank you very much for your kind review
Louis Spies
Sales Director
Very considerate staff and efficient…
Very considerate staff and efficient too. Took great care with our possessions. Good value too. Would highly recommend
June 14, 2024
Reply from White & Company PLC - Knaresborough
Dear John,
I am pleased all went well.
Louis Spies
Sales Director
Great service
Arrived on time great people great service made the whole experience so easy for us would highly recommend
June 10, 2024
Reply from White & Company PLC - Knaresborough
Good morning,
Thank you for your kind review
Louis Spies
Sales Director
Reply from White & Company PLC - Knaresborough
Dear Mr & Mrs Lavery,
Thank you for your kind review
Louis Spies
Sales Director
Very efficient and friendly service.
Very impressed with White & Co from start to finish! From the extremely competitive quote to the lightening efficiency of the friendly removal team, the service could not be faulted.
May 29, 2024
Reply from White & Company PLC - Knaresborough
Dear Davos,
I am pleased your move went well. Thank you for the review
Louis Spies
Sales Director
Friendly staff for whom nothing was too…
Friendly staff for whom nothing was too much trouble, even coping with my inept packing with a reassuring smile!
May 28, 2024
Reply from White & Company PLC - Knaresborough
Good morning,
We appreciate your kind review.
Thank you very much
Louis Spies
Sales Director
The team did an excellent job
The team did an excellent job. Nothing was too much trouble and they took good care of our possessions.
May 29, 2024
Reply from White & Company PLC - Knaresborough
Dear Mr Ainsley,
Thank you for your review. Much appreciated
Louis Spies
Sales Director
Reply from White & Company PLC - Knaresborough
Dear Sam,
Thank you for your review
Kind regards
Louis Spies
Sales Director
Reply from White & Company PLC - Knaresborough
Hi Lucy,
We are pleased to see that all our staff were up to your expectations and your kind comments have been passed to all concerned at our Knaresborough branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
House removal by White & Co…
I used this removal company 10 years ago and was pleased with service
Staff at office were very helpful and arranged overnight storage for me
Removal staff were very polite, helpful and friendly
Only downside was failure to provide carpet protection during collection but I ensured it was available for delivery hence 4* rating instead of 5*
January 31, 2024
Reply from White & Company PLC - Knaresborough
Hi David,
Thanks for your review, I am pleased that generally our staff performed well in their duties, my apologies for the lack of carpet protection during collection.
I have reminded the branch of their responsibilities regarding carpet protection.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Professional
Professional, trustworthy, well-organised, helpful, friendly and communicative
January 30, 2024
Reply from White & Company PLC - Knaresborough
Hi Wim,
Thanks for your positive review, your kind comments will be passed to the staff concerned at our Knaresborough branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Despite my three delays in removal…
Despite my three delays in removal date, White’s took it all in their stride and delivered an impeccable removal. The Knaresborough staff were early on the job and created an amazing Rubic’s cube of packing into the large vehicle. Delivery at the destination, the following morning, was equally impressive, with box labelling follwed meticulously. Not the cheapest company around but their quality of operation is worth every penny.
January 30, 2024
Unprompted review
Reply from White & Company PLC - Knaresborough
Hi Ian,
Thanks for taking the time to provide a review following your recent relocation.
We are so pleased that all went well and we have passed your kind comments to the staff concerned at our Knaresborough branch
kind regards
Ian.
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Nothing too much trouble
Had major last minute change of plan for our move and White and Co, worked hard to make it work for us. All the lads couldn’t have been more helpful.
January 19, 2024
Reply from White & Company PLC - Knaresborough
Dear Mr Paul,
Thanks for your review, we are pleased that all went well and hope that you have settled well into your new environment.
We have passed your kind comments to our staff at our Knaresborough branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Remove to Store
From first contact, through quote process to packing and moving, Whites were very professional.
January 16, 2024
Reply from White & Company PLC - Knaresborough
Hi Mr & Mrs Murphy,
Thanks for your review, we are pleased that all went well and hope that you have settled well into your new environment.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Kind
Kind, friendly, efficient and patient staff. Well prepared and flexible on the day of the move. We never felt hurried or under pressure.
December 14, 2023
Reply from White & Company PLC - Knaresborough
Dear Michael,
We are pleased to see that all our staff were up to your expectations and your kind comments have been passed to all concerned.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Excellent service
Excellent service, flexible over ever changing moving dates. Competitive price. Pleasant friendly efficient staff. Even came back the next day to finish the move after a much delayed completion. Careful moving of furniture. I was very pleased to have chosen White & Company.
December 6, 2023
Reply from White & Company PLC - Knaresborough
Dear Rosy,
Thanks for your positive review, your kind comments will be passed to the staff concerned.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Great service thanks
December 11, 2023
Reply from White & Company PLC - Knaresborough
Dear Mr Muir,
Thanks for your positive review, your kind comments will be passed to the staff concerned.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
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