White & Company PLC - Lancaster Reviews 

341
TrustScore 5 out of 5

4.9

38A Port Royal Avenue, Lune Industrial Estate, LA1 5QP Lancaster, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Steve and his colleague worked really hard in very hot conditions to load the van at the property we were moving out of. On the second day, with delivery to a storage unit, they made every effort to a... See more

Company replied

Rated 5 out of 5 stars

We have found White to be a fantastic company, whose staff are both friendly and helpful. We have 2 flights of stairs, with some heavy furniture but Jason O and Riley W were not phased by this and w... See more

Company replied

Rated 5 out of 5 stars

Thank you to Kev and Jason for making my removal day stress free. Nothing was too much trouble for them! They were punctual, worked like trojans and very professional. A great team! Thanks also to Mar... See more

Company replied

Rated 4 out of 5 stars

Lancaster Mark ‘the giant’ foreman was totally in control: Excellent driver, arrived nice and early. Unloaded very heavy items including a piano just 3 guys on a steep slope . Stormy weather so the... See more

Company replied


Company details

  1. Moving Company
  2. Records Storage Facility
  3. Shipping Service
  4. Storage Facility

Written by the company

Removals Company established 1871. Our professional service takes the stress out of moving home. Contact us today for a free survey and home moving quote.


Contact info

  • 38A Port Royal Avenue, Lune Industrial Estate, LA1 5QP, Lancaster, United Kingdom

  • 0152464364

4.9

Excellent

TrustScore 5 out of 5

341 reviews

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Replied to 91% of negative reviews

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4.9

All reviews

(341)

819 reviews in the last 12 months

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Rated 5 out of 5 stars

Kind and professional

Stuart, Jason, Steve and Kevin were a pleasure to have around at such a potentially stressful time. They were kind, patient, careful and efficient - our best move to date! Thank you!

October 7, 2025
Unprompted review
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Really good experience

The two staff Stuart C and Kev D were really friendly, polite and really helpful and worked really hard packing everything up. Was a really pleasant experience.

October 2, 2025
Unprompted review
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

They were absolutely fantastic

They were absolutely fantastic, you will not find better!

September 23, 2025
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Outstanding service from White & Co Lancaster!

Just moved house and used White & Co in Lancaster. Kev, Oscar and Ste W were brilliant. Never seen anyone work as hard as these guys. Very professional and courteous at all times and nothing too much trouble. Weren't phased by the number of garden plant pots or my stock of timber which all had to be moved. Wouldn't hesitate to recommend White & Co Lancaster and would definitely use again. Martin the local branch manager was happy to provide as many boxes as we needed and explained the process clearly to put our minds at ease. First class service!

September 25, 2025
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Very professional

Very professional, helpful and friendly staff. Our furniture was packed very carefully before being put in store for nine months. Our new house completed with little warning so we had not pre booked delivery, but we rang on the day of completion and were told there were no slots in the next week, but he would see what he could do. He rang back a few hours later and told us he could deliver half the furniture the following day. The furniture arrived promptly the following day and was quickly and carefully unloaded. They had chosen the containers which contained what we needed to live comfortably in the house. A week later the remainder was delivered and treated in the same way.

September 18, 2025
Unprompted review
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review.

Louis Spies
Sales Director

Rated 5 out of 5 stars

Highly realiable

Highly reliable
Very kind staff
Not cheap but very reasonable and cheaper than most.

September 19, 2025
Unprompted review
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review.

Louis Spies
Sales Director

Rated 4 out of 5 stars

A great experience

it was a lovely experience with White & Company. They moved our home from Lancaster to Gloucester, and this was handled very professionally.

September 5, 2025
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Reply from White & Company PLC - Lancaster

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Efficient and professional

Had items collected and packed for an overseas move today. Kevin and Mark were very efficient and professional and got everything done quickly. All items were treated with care and packed well.

September 15, 2025
Unprompted review
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Dear Jen,

Many thanks for your kind review.

Kind Regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Every aspect was first rate

Flexible, understanding, patient and helpful during a tricky move where completion was delayed several times. Martin was very professional in sorting it all out and they did exactly what they told us they would.
The guys moving the furniture were all lovely … from moving us into storage and then out again months later. Kevin was the lead guy in the unpacking and was training Matty (very professionally which was good to see). Both were great; caring about our possessions and walls!! Arrived on time and sorted out small problems.
The cost was fair too.

September 10, 2025
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Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review.

Louis Spies
Sales Director

Rated 5 out of 5 stars

Excellent service

Excellent service
The two gentlemen worked extremely hard,
They protected the houses we were moving from and to very well
They both worked quickly and efficiently and were very polite and considerate
Would recommend
Excellent value for money too

September 11, 2025
Unprompted review
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review.

Louis Spies
Sales Director

Rated 3 out of 5 stars

Moving negativity

To begin with I found the service exceptional but as the move progressed I felt I was an annoyance due to the fact that the property we are moving into was a small back to back cottage. Due to this moving in furniture was difficult and I.really got the impression from the younger of the removal men that it was to much of a bother to navigate the issues being thrown at him due to the layout of the property. I did mention this to the representative who gave me the quote and he assured me it would be ok.
Eventualy all furniture was put in the correct rooms, although a banister rail had to be removed which i gave my permission for.
All in all a smooth move, but negativity doesnt help in some situations

September 1, 2025
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Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review. Your comments are duly noted and will be shared with the team who handled your move.

Louis Spies
Sales Director

Rated 5 out of 5 stars

Efficient, professional and friendly

Efficient, professional and friendly. Kevin, Steve, and Kevin were excellent, able to have our entire house cleared out quickly and with great care taken.

September 8, 2025
Unprompted review
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Dear James,

May thanks for your kind review. Your thanks will be passed on to Kevin, Steve and Kevin.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

The staff at White & Company were so…

The staff at White & Company were so helpful from start to finish. In particular, the removal team were excellent (Kev, Mattie, Kev and Stu) and so helpful on our big move north.
Thank you to the whole team for making such a big move so easy.

August 29, 2025
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

We recently relocated from the UK to…

We recently relocated from the UK to Denmark and couldn’t be happier with the service provided by White & Co Lancaster. From the very first consultation, Martin was clear, informative, and reassuring, guiding us through the entire process. Deborah was equally fantastic, ensuring that all customs requirements were handled seamlessly.

On moving day, Mark and Oscar were exceptional, punctual, professional, and incredibly friendly. Their calm and positive approach made what could have been a stressful experience feel effortless.

We wouldn’t hesitate to use White & Co again in the future and highly recommend them to anyone planning a move!

August 29, 2025
Unprompted review
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Splendid

Splendid. Mark and Kev were excellent- friendly, efficient, helpful and even some audio book recommendations too! So good to see my stuff again after its long journey from new zealand to enniskillen. Thanks team 🙌🏻

August 21, 2025
Unprompted review
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review.

Louis Spies
Sales Director

Rated 5 out of 5 stars

Worry free moving

Mark and Kevin did an excellent job, we had a lot of stuff to move, most of it heavy and awkward. They arrived promptly and took care emptying our old house and delivering to our new home. Martin (who did our quote) was also very informative and understanding - we couldn't confirm the Monday moving date until the previous Thursday, he kept our slot and took away a lot of the stress in what could have been a very panicked move. We didn't bother getting any other quotes - White and Company clearly know what they are doing, and we were very happy with the price.

August 18, 2025
Unprompted review
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review.

Louis Spies
Sales Director

Rated 5 out of 5 stars

Very positive experience with Martin

Very positive experience with Martin, Stuart and Tommy from the Lancaster branch - they worked hard to get our move just right and were polite, punctual and very helpful all the time. Thank you guys!

August 19, 2025
Unprompted review
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

White and Company were efficient and…

White and Company were efficient and helpful at the same time as being pleasant and friendly. Kevin and Tommy did an excellent job moving us from Cumbria to Hampshire.

July 31, 2025
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Friendly, professional and efficient team

Tommy, Kev and Matty were very friendly, professional and efficient. They were very careful with my furniture and great at communicating with myself and each other. Made my removal and storage stress free!

August 14, 2025
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Really good.

Really good.

August 7, 2025
White & Company PLC - Lancaster logo

Reply from White & Company PLC - Lancaster

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

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