White & Company PLC - Southampton Reviews 

152
TrustScore 5 out of 5

4.9

Hillsons Rd, Botley, Bottings Industrial Estate, Hillsons Road, Curdridge, SO30 2DY Southampton, GB


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Rated 5 out of 5 stars

Moving house is always a stressful experience, White & Company certainly helped in providing unlimited packing boxes, tape etc. On the day they turned up as promised and managed to get all our goods... See more

Company replied

Rated 5 out of 5 stars

Quick and reliable. Communication was always flawless. Everything happened exactly as planned, which gave us peace of mind moving from the EU to the UK. Questions were always answered and we receive... See more

Company replied

Rated 5 out of 5 stars

Very efficient and friendly. Made effort to satisfy our moving date needs with only 7 days notice. Fully packed a 4 bed house with double garage and garden in 1.5 days and had it all unpacked within 3... See more

Company replied

Rated 5 out of 5 stars

Everything happened on time and as planned. The men were courteous and friendly, answered questions promptly and efficiently carried out packing and loading. The receptionist was also very patient wit... See more

Company replied


Company details

  1. Moving Company
  2. Records Storage Facility
  3. Shipping Service
  4. Storage Facility

Written by the company

Removals Company established 1871. Our professional service takes the stress out of moving home. Contact us today for a free survey and home moving quote.


Contact info

  • Hillsons Rd, Botley, Bottings Industrial Estate, Hillsons Road, Curdridge, SO30 2DY, Southampton, United Kingdom

  • 01489 774901

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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4.9

All reviews

(152)

762 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic crew!

The manager, Danny, was flexibility with schedules and providing assistance and communication throughout.

The entire White & Co. crew, particularly Matt and Archie, were both professional and polite at every moment. It was a pleasure to have them supporting us from Monday to Wednesday.

You should also give Matt a medal a medal for his driving. The driveway and gate posts to our house were not the easiest to drive through!

May 14, 2023
Rated 5 out of 5 stars

6 bed house move from London to Spain

I used White & Company for a huge 6 bed house move from London to Spain. They packed everything up perfectly. Matt and Simon then brought everything to Spain and unloaded on their own! We had some big heavy furniture and an annoying set of stairs for them to get up. They were funny, never complained and actually were perfect at their job and lovely people. James in the Southampton office was really helpful and the communication was excellent. I highly recommend this removal company.

May 4, 2023
Rated 5 out of 5 stars

Professional, seamless and value for money

Our whole experience of using White & Company was excellent, from the initial viewing and quote, right through to the last box being carried in!
Our movers were fabulous, arriving promptly, tirelessly shifting boxes and furniture for 2 days with a high level of relaxed professionalism. We can't sing their praises highly enough.
Having not moved house for 20 years, we were a little apprehensive, but our movers were so friendly, funny, reassuring and polite, we knew we were in safe hands.
Having a ready supply of boxes and tape was also invaluable - a definite plus side, knowing that other companies were asking for a deposit per box, and in some cases not entirely refundable. We will recommend White and Company to anyone who even hints at needing a removals firm!

May 22, 2023
Rated 5 out of 5 stars

From the start of the process to the…completion.

From the start of the process to the final delivery we found the service extremely good at what was a stressful time due to the uncertainty of the complete date and fitting in with our buyers. The management were extremely accommodating and kept us informed of all the options. The staff on the day were friendly, very hard working and double checked exactly what was going where as some furniture was to be stored.

April 17, 2023
Rated 5 out of 5 stars

Great service …

The quote seemed a bit expensive and I didn't believe it would take more than one day ... but they were right !
They turned up the day before the move and we're very polite and efficient. On the day of the move they finished off filling the lorry then went to help another team. We had to wait ages to get into the house as the seller's removals had underestimated how long it we take. Once we started unloading other teams came round to help and it was all done really quickly. Great service 👍

November 29, 2022
Rated 5 out of 5 stars

... better than all the rest!

The crew were hard-working, cheerful, diligent and caring. They were very careful with delicate objects. They volunteered to do things to be helpful, not just because it was part of the job.
The sales and admin team were helpful, efficient and friendly.
All-in-all, an overall top class, value-for-money experience.

March 26, 2023
Rated 1 out of 5 stars

All I required was moving my bedroom…

All I required was moving my bedroom furniture into storage for one month then returned. Let's just stay with the return, arrived no tools for beds, nothing to protect brand new carpets, trailed mud onto carpets, put down tacky blankets, now have an insurance claim for damage and dirt to beds and divans, damage to newly painted walls and paint work, the insurance claim is turning into a farce, I do all the work arrangements, penny pinching to the n'th degree, they offered £250 so I have had a decorator come in on a day rate of £250, work now done! I chose them because I thought they would store my furniture safely, they were the most expensive quote, so the choice is yours if you want to use this company, I wish I never had!

March 10, 2023
Unprompted review
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Reply from White & Company PLC - Southampton

Good morning, I am so sorry that you have had this experience with us. Could you confirm which of our branches carried out your move? Could you also please confirm if all remedial work was completed to your satisfaction and if there is anything else I can do to assist you further.

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