White and Green (U.K.) Reviews 

244
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I purchased a island bed topper for my caravan. It arrived promptly by courier. The fit and quality is excellent. I would definitely buy from Greens again.

Rated 5 out of 5 stars

The best organic linen I've come across so far. Brilliant value for money and the most silky feeling - my whole family adore it and that's saying something! Wonderful service too. Couldn't recommend h... See more

Company replied

Rated 4 out of 5 stars

The pillow protectors that I bought from White and Green were lovely cotton. They arrived very quickly in beautiful packaging. The only minus was I hadn't realised there were two in each pack so now I... See more

Rated 5 out of 5 stars

It has been a lovely surprise to be able to find Such absolutely beautiful and high quality bedding for our awkwardly large bed at a reasonable price! Gorgeous, sustainable packaging; silkily soft sim... See more

Company details

  1. Bedding Store
  2. Decoration and Interior Design Store
  3. Home Goods Store

Written by the company

Shopping for bed linen can be a nightmare! What should you look for? What is thread count? Does fancy packaging actually translate to quality? Sari is an Interior Designer who was frustrated by this customer experience and by the poor quality of so many brands (think of sheets pilling after a couple of washes, not fitting properly, being incredibly difficult to iron, and so on). So she set out to create the best bedding in the world. Together with her daughters (us), she spent a year researching the industry, coming up with the best designs and finding the right partners. We work directly with our organic cotton farmers and our Fairtrade factory in India. We combine our classic designs with the finest handpicked cotton and master craftmanship to create quality bedding that is made to last. By cutting out the middle men, we keep our products much more affordable than other luxury bedding brands. We believe that everyone deserves the gift of great sleep! All of our products are certified Organic (GOTS) and Fairtrade. Our UK orders are fulfilled from our UK warehouse direct to your doorstep, so you don't have the hassle of searching through stores! Thank you for shopping with us!


Contact info

4.8

Excellent

TrustScore 5 out of 5

244 reviews

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4.8

All reviews

(244)

1 review in the last 12 months

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Rated 5 out of 5 stars

Wonderful quality bed linen

Wonderful quality bed linen - smooth and silky with a smart cord detail. Good knowing it's grown without pesticides and ethically made. It arrived very quickly.

August 11, 2022
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Reply from White and Green (U.K.)

Thank you so much, we are delighted that you are a happy customer. Means a lot.

Rated 5 out of 5 stars

Very happy with the quality of the bed…

Very happy with the quality of the bed linen and excellent customer service. I would definitely recommend to family and friends.

August 11, 2022
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Reply from White and Green (U.K.)

Thank you very much- and especially for recommending us to your friends and family. As a small business, there is nothing more powerful than word of mouth marketing. Take care and thank you.

Rated 5 out of 5 stars

Silly me forgot to follow instructions…

Silly me forgot to follow instructions properly!! I contacted White and Green and explained what happened. The girls were absolutely fantastic in responding and solving the problem. Delivery arrived and delighted isn’t the word! The bedding is fantastic. The feeling and comfort is superb. Thank you so much the service has been impeccable and can’t wait to make my next purchase.

August 10, 2022
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Reply from White and Green (U.K.)

Thank you so much for your patience and flexibility in letting us resolve this. We are happy that it got sorted and that you are happy with the products. We are looking forward to welcoming you back as a customer again.

Rated 5 out of 5 stars

Excellent

Excellent, from start to finish.

August 9, 2022
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Reply from White and Green (U.K.)

Thank you so much. That is very kind.

Rated 5 out of 5 stars

Very quick delivery and they plant a…

Very quick delivery and they plant a tree for every order! Also lovely sheets!

August 5, 2022
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Reply from White and Green (U.K.)

We love the planting of trees. We are very proud of this, actually- it's a fantastic programme and charity and we will do our best to keep supporting it as much as we can. Have a lovely day, and thank you very much.

Rated 3 out of 5 stars

I made a mistake when ordering and I…

I made a mistake when ordering and I emailed them to cancel my order to place another order , they never got back . product itself is lovely .

August 5, 2022
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Reply from White and Green (U.K.)

Hi there, we are so sorry to hear this. We reply to every email that we receive very promptly. I don't recall seeing an email from you. Is there any chance you can resend it to us please? Thank you very much.

Rated 5 out of 5 stars

First class service and products

First class service and products, lovely family company.
Purchased the silk pillowcases for myself who is going through the menopause & my daughter who has numerous health and skin problems.
The pillowcases are absolutely beautiful and what a difference they make to your quality of sleep. X

August 1, 2022
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Reply from White and Green (U.K.)

Thank you so much. We hope that this beautiful bedding products help to sooth these difficulties a little bit. Wishing you both lots of strength and wellness!

Rated 5 out of 5 stars

Very good customer service

Very good customer service, answered my query straight away. Delivery very prompt. Very pleased with my silk pillowcases

August 1, 2022
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Reply from White and Green (U.K.)

Delighted to hear this, thank you very much!

Rated 5 out of 5 stars

Loved 🥰 my new pillow case!

This is great quality and came with a bag and extra goodies.
Lovely 😊 gift 🎁 for your self ❤️

July 31, 2022
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Reply from White and Green (U.K.)

Thank you so much. The bag is so handy- especially for make up or shoes and things that have no home in drawers :) Have a lovely day.

Rated 5 out of 5 stars

Thank you

Excellent service, beautiful products!

July 30, 2022
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Reply from White and Green (U.K.)

Thank you very much, we are delighted that you are a happy customer.

Rated 5 out of 5 stars

Fresh, clean and ethical

Really lovely bedding sets and towels from you guys. A lovely company with good values.

July 30, 2022
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Reply from White and Green (U.K.)

Thank you so much. Your review means a lot to us- that's exactly why we set up the company- to be a company with values and who cares. Thank you for noticing this and for shopping with us. Have a wonderful day.

Rated 5 out of 5 stars

Good quality sheets

Arrived promptly, very pleased with the super king sheets, good quality, lovely feel.

July 29, 2022
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Reply from White and Green (U.K.)

Delighted that you are happy. Thank you for taking the time to review us.

Rated 5 out of 5 stars

Customary polite and friendly efficiency

There was a little bit of confusion surrounding my order for two Silk Pillowcases but it was all very happily resolved. Excellent customer service.

July 22, 2022
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Reply from White and Green (U.K.)

Delighted to hear that we managed to resolve this. Thank you so much.

Rated 5 out of 5 stars

Excellent service and products

Excellent service and products. Items arrived very quickly and I did have a small problem with one item but it was sorted swiftly and I’m so pleased with all their products. I have bought from this company several times now and will continue to do so.

July 22, 2022
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Reply from White and Green (U.K.)

Thank you so much, I am glad that we managed to get it all sorted. Hope to see you again in the future.

Rated 5 out of 5 stars

Sheer luxury!

5* comfort. Luxurious.

July 18, 2022
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Reply from White and Green (U.K.)

As it should be :)) Thank you very very much and take care.

Rated 5 out of 5 stars

Wonderful company to buy from, great products...

First of all ... I love the linen that White and Green produce it is exactly like they say.. light, soft and cosy. Everything about their duvet covers and pillowcases is just lovely. I have ordered these sets before, they look lovely on the bed and the trim is classy and the whole set gives you the feel of luxuriousness.
Secondly.. and just as important is the customer service that you get from White and Green. I had a problem with an order because of the website being in Ireland.. and me being in UK (I didn't vote for Brexit!). However, they were totally on the ball, answered my queries within minutes, and sorted everything out instantly... so I am really impressed with them as a company.
Finally... if you are in any doubt.. don't hesitate ... I have ordered from them before and I will again when the time comes.. I highly recommend this company and their duvet bed sets.. 10 out of 10 in every way.

July 3, 2022
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Reply from White and Green (U.K.)

Thank you so much for taking the time out to write this review. Thank you so much too for your patience while we resolved that issue. You are so good! Means a lot to read this as we do try hard to ensure our customers are very happy, and you did give us the time to make sure that we sorted out your order. Have a wonderful day and we are looking forward to welcoming you back to WG in the future!

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