In 2021, I had taken loan for my son's coding classes and due to some reasons took only some classes, and EMI was running. The extra amount paid was refunded by emailing them. now again their finan... See more
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Tanya has joined recently in Mathematics classes.Her mentor teacher is Seema Chatlani madam. She explains things in multiple ways. She is very simple, soft-spoken and friendly to Tanya. My daughter i... See more
Company replied
Unfortunately you don't get what you are sold. The platform for coding is always down, leading to postponement of classes. The schedule goes completely haywire, and no response from support after repe... See more
Testimonial It was a wonderful experience for almost a year and half long association with Chandraprabha mam . Ananya Bareth used to wait for her class to get started in the evening hours. The way M... See more
Company replied
Company details
Written by the company
In 2030, Artificial Intelligence and Robotics will touch 800 Million jobs. The world will split into creators and consumers. WhiteHat Jr makes kids creators in the new world with the first structured coding curriculum in the world for early childhood. Kids learn logic, structure, sequence and algorithmic thinking to generate creative outcomes like animations and apps. All classes are taught via a live 1:1 Online platform connecting Top 99.9th percentile of certified teachers to kids 6-18 years of age.
Contact info
919, North Market Street, Suite 950, Wilmington, 19801, 19801, Wilmington, United States
- +13156607300
- support@whitehatjr.com
- whitehatjr.com
That is good teacher and experiment
August 15, 2023
Reply from WhiteHat Jr
Thank you for your feedback. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.
Beware of the fraudsters- Whitehat Jr
I have sent multiple emails and reminders to support@whitehatjr, the last one was on 23rd August 2023. WhiteHat team asked for additional amount in addition to the EMIs to close my account. I paid the dues as asked by WhiteHat and shared the transaction details. They promised to confirm in 15 days and it has been more than a month and I've sent multiple reminders to support@whitehatjr but there is no response from them.
I will be raising my grievance to consumer forum as well if I don't get a response soon.
August 23, 2023
Unprompted review
Reply from WhiteHat Jr
Hello Gaurav Saxena, let us investigate this. We encourage you to please write to us with details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
The study plan and coverage
August 1, 2023
Reply from WhiteHat Jr
Thank you for rating us. You made our day! We look forward to continuing to serve you well :)
Build a confident child
My son is very advanced after got this coding class.He has solve many things in the engeneering line .His teacher told me that he is always excited to know new things about coding and his thinking capacity is so high.Thanks White Hat Junior to build my son's confidence about computer.
August 1, 2023
Reply from WhiteHat Jr
Thank you for your feedback. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.
WhiteHat Jr SCAM
I was told by the customer support that I will receive my refund amount in 15-20 days excluding holiday. A month passed and I have not received the amount. I sent multiple emails to support email and there is no response. This is a true scam and keep customers money.
Please refund the amount or atleast have courtesy to respond to customer emails.
June 29th is gone, July is gone and Aug is almost gone - still my refund is not processed. WHJ sends a standard template which states that the refun will be processed in 2-3 weeks. Is this a scam or duping. As promised, the refund should be initiated immediately.
July 31, 2023
Unprompted review
Reply from WhiteHat Jr
Hello RV, let us investigate this. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
Syllabus is relevant and the teaching methodology is very good.
Whj gives quality education with great teachers. Grateful for the experience. Thank you. Temsula Alinger.
July 30, 2023
Reply from WhiteHat Jr
Thank you for your feedback. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.
Thank you for sorting the account issue
July 18, 2023
Reply from WhiteHat Jr
Thank you for rating us. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.
Good for coding, quality in teaching
Whitehat Education is doing well in the education, quality and experience teaching faculty teach the students to learn coding well
July 25, 2023
Reply from WhiteHat Jr
Thank you for your feedback. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.
Reply from WhiteHat Jr
Thank you for your feedback. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.
By appointing a good relationship…
By appointing a good relationship manager who can listen customer grievances and help to resolve the same. Virtual assistant will not solve the purpose.
July 15, 2023
Reply from WhiteHat Jr
Hi Amit gaur, we regret the inconvenience caused, and we'd love to make things right. We encourage you to please write to us at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
Five Star classes
The teacher teaches really well and I understand every topic. It will be registered in my mind and can be used for future uses
July 14, 2023
Reply from WhiteHat Jr
Thank you for your feedback. Teachers are the bedrock of our company, and they deliver an amazing learning experience for the children they tutor! We look forward to continuing to serve you well :)
Thanks Ruchi for your exceptional support
Ruchi was really helpful to resolve my queries and concerns. She was very patient to listen my doubts and helped a lot to make the payment for the next grade. Thank you!
A request WhiteHat to make a mobile app piano students for the support. It is very difficult as I need to access web portal all time for any cancellation etc. it is so inconvenient and also we will loose credits if we cancel late.
July 21, 2023
Reply from WhiteHat Jr
Thank you for your feedback. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.
This company is great
This company is great. But they insist a lot to buy different programs.
July 18, 2023
Reply from WhiteHat Jr
Thank you for your feedback and for bringing this to our attention. We constantly strive to improve, and feedback from customers like you is the key to helping us improve the consumer experience. We look forward to continuing to serve you well.
The executive Ricka and team supported…
The executive Ricka and team supported very well through this conversion.
July 18, 2023
Reply from WhiteHat Jr
Thank you for your feedback. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.
SCAM
Again the same reply as always....again Whitehat Jr wants me to wait till month end. Their month end never comes. Requesting all the parents to not to enroll with Whitehat Jr. They are not refunding the money if you cancel the enrollment. I am continously asking them for refund from approx 3 months but everytime they come up with new excuses. Please share this to all the connections you have and post in all social media so that other parents doesn't get scammed by WhitehatJr.
May 8, 2023
Unprompted review
Adding credits to a particular account
When I made the payment, I requested to add the credits to a particular account. But you have created a new account and added the credits to this new account. Even now the credits are not transferred, waiting for last 10 days.
Issue is solved at the end of 10th day.
June 28, 2023
Reply from WhiteHat Jr
Dear Seetharam Chidambaram, we regret the inconvenience caused, and we'd love to make things right. We encourage you to please write to us at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
Worst institute no any class running…
Worst institute no any class running worst teachers & faculty members...
July 5, 2023
Unprompted review
Reply from WhiteHat Jr
Dear Rahul gupta, we regret the inconvenience caused, and we'd love to make things right. We encourage you to please write to us at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
No Refund by WhiteHat Jr (BYJU's) even after one year's follow-up
I have opted for a coding course for my son with WhiteHat Jr (now acquired BYJU's) in 2011, but never attended a single class. For last more than one year I am requesting to refund my one time payment, but every time I received a automated email and it is not going forward. There is no escalation or complain option available. This is a big scam it seems. Please refrain joining course with these companies.
May 2, 2023
Unprompted review
Reply from WhiteHat Jr
Dear Dhiraj, we regret the inconvenience caused, and we'd love to make things right. We encourage you to please write to us at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.
Extremely pushy salesfolks
Extremely pushy salesfolks, called repeatedly at all hours without being sensitive and had zero answers to questions about the product.
June 29, 2023
Reply from WhiteHat Jr
Hi, we regret the inconvenience caused and we would love to make things right. Please share your registered email address and mobile number at social@whitehatjr.com in order for us to do the needful.
Reply from WhiteHat Jr
Thank you for your feedback. Teachers are the bedrock of our company, and they deliver an amazing learning experience for the children they tutor! We look forward to continuing to serve you well :)
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