White, Jacobs & Associates Reviews 288

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Workin with Lenay was awesome! Always stayed in contact with me and they did a great job. I definitely recommend

Rated 2 out of 5 stars

My spouse and I paid over $2,000 for credit repair services. They assured us that they would be able to repair our credit in order to get a home loan approval. The accounts that we were told would be... See more

Rated 5 out of 5 stars

While having less than stellar credit, I thought that a credit repair service was my only option. When I reached out, I met Mike Morones. As he took my information and background, I was skeptical tha... See more

Company replied

Rated 5 out of 5 stars

Mitchell made me feel at ease and confident during the process. Kept me informed of new information and updated with current credit scores. Most importantly honest and straightforward. During... See more

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  1. Legal Services

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White, Jacobs & Associates is a premier consumer services firm. WJA offers an aggressive alternative to credit repair and debt settlement - Attorney Powered.


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4.1

Great

TrustScore 4 out of 5

288 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I want to start off by saying WOW

I want to start off by saying WOW! I first heard of Leann Daniel of White Jacobs & Associates through a client of mine that was very happy with her services. The first time I talked to Leann she made such a great impression on me. She {Leann} explained to me exactly how their process worked, and she kept her word 100%. I had quite of few problems on my credit report. Some my fault, others were not. I had an average score from all 3 credit bureaus at a 524. After 4 & 3/4 months I have a credit score of 660 and a good rating. Leann and her team were able to get an important part of my life back to me, and they were always so easy to get on the phone when i had a question.(never went to voicemail once.) This is my I started out with a WOW. To all those at White Jacobs & Associates and the best person I have ever had the privilege working with Leann Daniel, THANK YOU, THANK YOU, THANK YOU.

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Miracle Workers

White, Jacobs & Assoc. was referred to us by an acquaintance. From the start of our experience, we worked with a young man (Will) who clearly explained what was going to take place & approximately how long it would take to do it. They were honest, upfront & kept us informed of everything that was happening. Just as they said, within 3 months of our start date, they completed the repair, allowing us to finish with our refinance. I was also very impressed with a young lady named Lori who was extremely polite, professional & friendly. When an extra month of a draft was taken out by mistake she immediately took it upon herself to correct this & within 2 days had it back in our account. I would highly recommend White Jacobs & Assoc. to anyone needing a credit repair miracle!

January 17, 2021
Unprompted review
Rated 1 out of 5 stars

White jacobs and associates promised me to fix my…

A associate from white jacobs and associates promised me to fix my credit and help me and my family but never deliverd they kept charging me for almost 6 months took over 1k and then never responded to my calls or emails at times finally edger called and said all this takes times I told him it's been almost 6 months I told him why u charging me a document he never told me about over 100 a month he said didn't I tell u everything about this company is a lie they took. My money I had to call the collections and pay them off anybody using this company please don't use them they owner she was a women she would yell over me when I talk to her when she finally called me they will not help u but just charge u money please again stay away from this company

December 11, 2020
Unprompted review
White, Jacobs & Associates logo

Reply from White, Jacobs & Associates

While we respect your point of view regarding your experience, it's essential to express the whole truth when posting a negative review. Specifically, it's prudent to be forthcoming with the timeline and events that took place. You were NOT in the services for a total of 6 months. In fact, you issued a charge-back for the monthly fees prior to the 90-day mark. This is a critical point to consider because our process has FOUR (4) rounds, and we only had the opportunity to work on the file for TWO (2) rounds. When we spoke with you on the phone, we addressed next steps, success rate, and the fact you had NEW derogatory information on your credit report. As a courtesy we agreed to work on these items for you, however you refused to provide any results from the previous round of disputes and audits. Our agreement strictly states we require client participation (paying bills on time, sending us results, ect.) and if we do not have any success after 180 days then you are entitled to a refund. Unfortunately, you refused to "help us help you" on any level. Please know that our goal has always been (and continues to be) to move forward, so if you would like us to complete the work on your file we would be happy to do so. Also, if you prefer not to work with your original analyst we can assist you in transitioning to our client services director. We hope to hear from you soon.

Rated 5 out of 5 stars

Tyler Fortenberry is Awesome!!!

I have been referring my clients to Tyler Fortenberry at White Jacobs and Associates for the past five years . He not only keeps the clients updated on the status, but he also keeps me in the loop so I know how and when I can help them. He always returns my calls and emails. He is always so quick to help even if it for a quick fix. He is great and answering all my questions!! I will continue using Tyler because I know that is reliable and gets the job done!!

November 10, 2020
Unprompted review
Rated 5 out of 5 stars

Whitehorn Rodas, V.

I first came across White Jacob and Associates with a simple Google search. I looked into a few other agencies and decided on a consultation through them. My husband and I were wanting to begin our search of a our first home and I knew it was time for me to work on my credit.

I worked with Edgar Durate and expressed to him what my end goal was and he assured me that he can help me out to accomplish my goal. He was very professional, easy going, and attentive explaining everything thoroughly. He answered my many questions and was very responsive. Never did I feel any hesitation or anxiousness throughout my process. I knew he was working and he would keep me in the loop of everything.

In the beginning of my process my score was 500, now my scores are sitting in between a 685 and 734. Did I mention even after I completed the program Ed still continued to work with me on ways to improve my credit?!

What I loved the most about the total process was peace of mind it brings! You can’t put a price on that! To know you have someone you trust helping you towards your end goal. I am so glad we decided to go with White Jacob and Associates! Because of Ed and the team I am happy to say we will be moving into our first home!

October 27, 2020
Unprompted review
Rated 1 out of 5 stars

Overpromised and under delivered

Overpromised and under delivered for $1975 and 13 months. Represented themselves to me as an authorized representative of Lifestyles Unlimited Real Estate Investment Group, which is why I chose their firm. Turned out to be a flat lie. They were happy to take my money, did not deliver on any promises and in fact have made excuses. Made additional promises and then stopped communicating. Refuse to provide evidence of any work performed and for all intent and purpose have told me what I can do with myself. Formal action against their company is in process. I would highly recomend you contact me for details before doing business with this fraudulent company. I am happy to share any and all documentation to prevent you from making the same mistake I did.

October 15, 2020
Unprompted review
White, Jacobs & Associates logo

Reply from White, Jacobs & Associates

Please contact our offices immediately as we are not able to find your name or any variations in our CRM system.

Thank you for the updated review however please email us at info@whitejacobs.com with your legal name and contact information so we can attempt to find you in our CRM system and look into your claims ASAP. Thank you.

Rated 5 out of 5 stars

My husband and I had such a great…

My husband and I had such a great experience with Derek! I totally would recommend him if you need help with getting your credit score up! We literally saw improvement within the first week! Thank you so much for such a great experience.

July 7, 2020
Unprompted review
Rated 5 out of 5 stars

If your credit is bruised these are the people that can help!

I have been dealing with WJ&A for about 6 years. I moved to Texas 10 years ago and ended up doing a short sale on our home in Michigan. If you know anything about short sales it decimates your credit! After a few years of renting a home in TX we decided to purchase a home in TX, but my credit score was in the 400's. I approached WJ&A and after a year working with them my credit score was high enough to purchase a home. This year I ordered a 2020 Corvette and my wife, and I are looking for a 2nd home so I thought what the heck let’s see if we can get WJ&S to improve my credit score even higher to get the best rates on these two additional major purchases. Christine Scallin with WJ&A handled my accounts and as of today all three credit bureau scores show an improvement of 100+! WOW! Christine and her team were always available to answer emails and take my calls. I highly recommend Christine and WJ&A to anyone who is looking to get the best credit score they can!

June 18, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service--Highly Recommended

I was referred to Derek Shaw of White Jacobs & Associates when I began looking to buy a home. The lender pulled my credit, and it was 537, which is far too low to even get preapproved to begin the search. For the most part, people aren’t oblivious to their credit score, but I figured since I started my career and began making more than just minimum wage that my income would far outweigh my poor financial decisions of the past. I was young and poor, and I was just trying to get by, even if it meant destroying my credit in the process. I thought that once I paid off all my debt in collections, that my credit score would instantly improve. I knew little about how credit worked, and even after speaking with family and friends, they all knew what good credit meant and how to get it from the start, but no one could tell me how to properly dig myself out of a hole of bad credit.

After my first consultation with Derek, I immediately felt more of a direction as to what I could do to repair this. At the time, I had over $10K in collections, which would make my stomach turn just thinking about it. Derek encouraged me to let his team at White Jacobs & Associates handle this anxiety-inducing task of sorting out these debts. He boasted that in as little as 6 months my score would jump at least 50 points. I was a bit skeptical because I hadn’t even touched my credit (taken out loans or credit cards) in years, and I was making on-time payments for my student loans and such, but my score didn’t change at all.

The upfront cost of the repair was a bit more than what I was expecting—not that I had any concrete expectations because I had never sought out credit repair before—but it was significantly less than $10K+ in collections, and they were able to work out a monthly payment plan for me. Within just the first two months (out of a total of six), I was already getting notices that debts were being canceled and/or removed from my credit report, and my score began rising. Derek coached me the whole way through the process and was able to answer any and all questions I had related to my credit. He taught me good credit practices and gave me tools to continue improving my credit beyond this repair program. Their team is very upfront about this being a one-and-done sort of deal. They will help you clean up your debts and collections, but ultimately the program teaches you how to be smarter with credit and how to maintain it so that you will never have to go through this repair process again. I just completed the 6-month mark, and my final score came out to 603—a 66-point increase from 537, and it’s still climbing.

I highly recommend letting Derek of White Jacobs & Associates help you too—especially if money, finances, and credit cause you great anxiety. I’m happy with the outcome and have been sleeping a lot better, not having to worry about this! Thank you!

June 18, 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional credit repair!

It had been a while since I considered using a credit company for credit repair. A bit of a skeptic and due to the possibility of not receiving desired results, I had many questions and concerns. I am elated to say that White, Jacobs, and Associates provided exceptional credit repair service. I am thankful to Reginald Berry, the financial advisor that provided the needed guidance and credit expertise during my journey. He was confident and promised that my credit goals could be achieved. Because of taking this leap of faith, my credit score improved immensely and those dreadful collections accounts were removed. I am looking forward to my credit future. Thank you!

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

Steve Tansey, Remember that name!!

Satisfied beyond Expectations! Steve Tansey was awesome to work with, full of great information and advise, and very responsive to my calls, questions and emails. I am very impressed by the work completed on my file by Steve and his team. During his time of working with my file, my credit score raised over 140 points! Today, my wife and I can proudly say that we are pre-qualified for multiple properties, with excellent interest rates! Thank you Steve Tansey for your diligence and excellent work!!

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

Ed Duarte is thorough and got me great results

I worked with Ed Duarte and he was amazing! Unlike the other credit repair options, Ed first asked for all the information before determining if he could help me. He did not make empty promises like the others. He helped me understand everything that was reported on my credit and walked through what services he could provide and what I could realistically expect

Ed dealt with the unscrupulous reporting on my credit report and cleared up my credit, improving my score tremendously. Ed was very patient and thorough and I could always call him with any questions--he was very quick at responding and easy to get a hold of. I recommended him to all my friends and family members.

June 3, 2020
Unprompted review
Rated 5 out of 5 stars

It is my pleasure to write this review…

It is my pleasure to write this review of credit consultant Will Smith with Jacobs White and Associates. From the beginning, will did an excellent job of explaining the process. He followed up on a regular basis and was very diligent in returning all of my emails and calls. I have used white Jacobs in the past and they did an excellent job a few years ago. Will successfully disputed and was able to get a few different blemishes off of my report, raising my score about 70 points on one of my reports.

I would definitely recommend will Smith!

June 3, 2020
Unprompted review
Rated 5 out of 5 stars

So happy Mr. Zach Sandoval was my helper!

Mr. Zach Sandoval

Thank you Zach Sandoval from White, Jacob & Associates!

This man called when he said he would, gave me all the advice I need to get my credit right so I can buy a house, plus this man is a GOD fearing man, I trust him 100 percent!

Thank you so much
White, Jacob & Associates for hiring this man, he's knowledgeable in the credit field, and I would recommend him to anybody who need help!
Thanks Mr. Zach Sandoval

May 21, 2020
Unprompted review
Rated 5 out of 5 stars

I would like to thank Blake Peckham for…

I would like to thank Blake Peckham for working hard on my credit. He put forth lots of work to get my scores up in the mid 700’s. I used another company prior to him and I did not get results. After speaking with him and putting my trust in him he showed up and showed out. If your in the market and looking to clean up your credit I suggest you reach out to him. He’s very professional, communicative, responsive and honest. You don’t find many ppl like that now in days his customers service is on point. Thanks Blake!!!!

May 13, 2020
Unprompted review
Rated 5 out of 5 stars

Call Derek Shaw

I used White, Jacobs & Associates in 2017 and the process was smooth. Derek Shaw is extremely helpful and made it easy from the beginning with answering all of my questions via phone or email. He follows up throughout the process and I can definitely say their hard work pays off! I was given a step by step breakdown on how to also rebuild my credit. I am so happy with the results and always follow Derek's recommendations because it works. Trust the process.

May 8, 2020
Unprompted review
Rated 5 out of 5 stars

I can't say anything but the best…

I can't say anything but the best about christine she is amazing our credit scores are amazing i told her what i wanted when i first started and that was to buy my first home and after 6 short months we are im the process now to buying our first home i can't think her more i could give her the biggest hug this company is my number one i would recommend white jacobs associates any day thanks for everything

March 2, 2020
Unprompted review

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