White Magic Studios Reviews 239

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the publishing process smooth and enjoyable. Many highlight the exceptional customer service, noting the personalized support and quick responses to their questions and concerns. The overall service is frequently described as excellent, with people appreciating the efficiency and ease of their experience. Reviewers are particularly impressed with the quality of the final product and the user-friendly journey from start to finish. However, some customers experienced issues with the company's service after publication, specifically regarding problems with unpublishing books and difficulties with communication when trying to resolve these issues. A few also mentioned that while the company is attentive during the initial stages, they encountered challenges with responsiveness later on.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, attentiveness, and... See more

Product

Consumers find the product to be of high quality and are delighted with the final outcome. Many reviewers... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and professionalism... See more

User experience

People report positive experiences with user experience. Customers consistently describe the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been extremely impressed by the professionalism that White Magic Studios has shown (notably Amy) during the whole process. Millie and Amy are always very friendly and Amy has worked very hard t... See more

Rated 5 out of 5 stars

The publishing process was totally new to me & I can honestly say that Amy’s support was everything. There were stressful moments when I was overwhelmed with work & the publishing of ‘Career Coaching... See more

Company replied

Rated 5 out of 5 stars

Another great shout-out to Amy and her wonderful team at White Magic Studios! They have developed by second book, and it is great to see in print, and will soon be officially published on the plat... See more

Rated 5 out of 5 stars

I loved the name White Magic from the start. And I am so glad it was the one that appealed to me. I experienced helpful, and very friendly staff right from the start. Nothing was too much trouble, and... See more


Company details

  1. Book Publisher
  2. Animation Studio

Written by the company

Looking for a company that offers innovative and creative services to propel your projects and businesses to the next level? Look no further than White Magic Studios! Our multifaceted company offers a wide variety of services. At White Magic Studios, we pride ourselves on our experience and success in providing tailor-made solutions to match our client's unique needs. We work closely with each of our clients to understand their vision and goals, ensuring that the content we create is customized to their specific requirements. Our team of experts is committed to delivering quality work that exceeds expectations, and we are passionate about bringing your ideas to life. Whether you are looking for a captivating book cover design or an engaging book trailer, we have the skills and expertise to create content that will leave a lasting impression. So why wait? Partner with White Magic Studios today and let us help you take your projects and businesses to the next level with our innovative and creative services!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stan Has a Plan - White Magic Studios

Vrinda at White Magic Studios has been fantastic from start to finish. I am a first time author of a children’s book (Stan Has a Plan) and naturally I had lots of questions throughout the journey. Vrinda has answered everyone and handled all edit requests of both text and illustrations in a professional and prompt manner.

I'd recommend them to support all first-time authors with their journey. I am working on a second book and I won't be looking elsewhere to get it off the ground.

Thanks to the illustrations team and Vrinda for helping me put this project together.

April 12, 2024
Rated 5 out of 5 stars

Vrinda

Vrinda, along with the entire team at White Magic Studios, have truly exceeded expectations. From the initial stages to the final publication of my book, their unwavering support and expert guidance have been instrumental. Their remarkable patience, keen attention to detail, and profound understanding of the publishing process have been pivotal in transforming my vision into reality. The end result is a book that not only meets but surpasses my aspirations, embodying a piece of work that I am immensely proud to call my own. Their professionalism and expertise have made this journey an enriching and fulfilling experience, for which I am deeply grateful.

Thank you
Geof

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

White magic studios

White magic studios! Thank you so much for being an amazing company. I am so glad I chose you, to publish my book. Pam, you will always hold a special place in my heart. You never hassled me, pressured me or questioned my vision. You just took on my feedback on the draft reviews and tried to get closer to my vision. I am so happy with my end product. This has always been a dream of my to get my story across to others and you have made that happen. Thanks for being patient, understanding me but also for just listening.

Love to publish my second book soon in the coming year and that too with only white magic studios.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Definitely recommend them

The entire process of publishing my first book, from start to finish, was a pleasant experience. It took a while, as it should, to get everything in place, but, not only was I happy with the final result, but also with how the White Magic Studios interacted with me during this time. I would definitely recommend both to new and experience writers to work with them and turn their manuscripts into books.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

I can't praise White Magic Studios…

I can't praise White Magic Studios enough for all the help and guidance they have given me in getting my first book published, (Thirty-Five Years A Nurse...But I Wanted To Be A Vet!) . Pam and the team have been incredibly supportive. As this was my first time, I had no experience of the publishing journey whatsoever. Pam has responded quickly to my emails and phone calls, always treating me with respect and the ethos of 'no question is a silly question.' I chose White Magic Studios because they weren't pushy, didn't hound me with phone calls before I had made my decision, and they had great reviews on Trustpilot. I submitted my manuscript to them at the end of November and within less than a month, my book is out there for sale! I am very happy and wouldn't hesitate to recommend White Magic Studios to anyone wishing to embark on their own publishing journey.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Illustrations

White Magic illustration are really good 👍 I am very pleased with them, the only thing White Magic studio can improve on is the spelling and grammar service they provide, but apart from that we are very pleased how the book looks

December 18, 2023
Rated 5 out of 5 stars

Brilliant experience publishing with White Magic Studios!

I have to give a huge thank you to White Magic Studios. They have recently helped me to publish my first book and they have made it such an easy and enjoyable experience from start to finish. With it being my first book, I knew nothing of the industry but Vrinda has been amazing in explaining everything to me and answering any questions I have had. John was also very helpful at the start, explaining everything to me and answering all my questions before putting me in contact with Vrinda. I am over the moon with my finished book. Everything from the style of the text to the front cover is absolutely perfect and I can't thank White Magic Studios enough, and of course, Vrinda and John for making it such a positive experience for me. I will definitely return to White Magic Studios if I wish to publish another book.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Magic publishers!

I had a fantastic experience with my first book with White Magic Studios. I particularly appreciated their patience with me, as the process was very new and a bit daunting. White Magic were always on hand to answer any queries, and always sharp on every detail of my ideas for the book cover and its precious text! Thank you White Magic Studios, and an extra special thanks to Vrinda!

September 6, 2023
Unprompted review
Rated 5 out of 5 stars

This was my first book and I contacted…

This was my first book and I contacted White Magic Studios after seeing them coming up with top reviews online. They seemed to be better than any other company. I can honestly say I have not been disappointed. They have been totally professional in every respect. John originally put me in touch with Vrinda, and she has been outstanding in answering my questions and getting everything sorted for me. I can not thank her enough. My book 'Running Marathons for Charity' has been published and printed now thanks to WMS and their efforts and I could not be more happy. I have also got to say thanks to Stella who put helped me produce a promotional video. Well done White Magic Studios, you have done yourselves proud and I will be back again for my next books. I have no need to go anywhere else now.

August 2, 2023
Unprompted review
White Magic Studios logo

Reply from White Magic Studios

Dear Gerry,

Thank you so much for your glowing review and for choosing White Magic Studios for your first book project, "Running Marathons for Charity." We are glad to hear about your positive experience and the success of your book's publication.

It's heartening to know that our team's dedication to professionalism and excellence shone through in every interaction you had with us. We're delighted that John and Vrinda were able to assist you effectively throughout the process, answering your questions and ensuring everything was well-organized.

Your kind words about our efforts and your intention to return for your future book projects mean the world to us. At White Magic Studios, we are dedicated to nurturing long-lasting relationships with our clients and helping them achieve their creative and publishing goals.

Congratulations once again on the successful publication of "Running Marathons for Charity." We're honored to have been part of this journey with you. Should you have any more projects or questions in the future, please don't hesitate to reach out. We're here to support you every step of the way.

Warm regards,
Customer Care Manager
White Magic Studios

Rated 5 out of 5 stars

Excellent Publishing Company

I've collaborated with White Magic Studios between January and June to release my first book, The Dawn of the Dragon and I'm absolutely thrilled with the work that they've done!

Delighted with how the cover and layout of the book looks and they were very receptive and quick to respond to any feedback that I had. Offer a great range of services and would certainly recommend this company to any aspiring writers who are looking to release a book. Really easy to work with and it made the whole experience feel like a dream for a reasonable price.

I'm currently writing the sequel and I'm already looking forward to working with Vrinda and her amazing team again when the time comes!

June 2, 2023
Unprompted review
White Magic Studios logo

Reply from White Magic Studios

Dear Alex,

Thank you for sharing your wonderful experience with White Magic Studios regarding the release of your first book, "The Dawn of the Dragon." We're pleased to read your positive review and learn about your satisfaction with our services.

It's fantastic to know that you were delighted with the book's cover and layout. Our team takes great care in ensuring that every aspect of a book's presentation is not only visually appealing but also reflective of the author's vision.

We're honored that you would recommend our company to other aspiring writers seeking to release their books. Your endorsement means a lot to us and speaks to our commitment to offering a comprehensive range of services to authors at all stages of their creative journey.

Thank you for choosing White Magic Studios for your publishing needs. We can't wait to continue working with you and helping you bring your creative visions to life.

Warm regards,

Customer Care Manager
White Magic Studios

Rated 5 out of 5 stars

Helpful

Helpful, friendly and accomodating group of people running this company; they provide a very professional service.
I highly recommend this company.

May 23, 2023
White Magic Studios logo

Reply from White Magic Studios

Dear Sandra,

Thank you for your kind words and for taking the time to share your experience with White Magic Studios. We're delighted to know that you found our team helpful, friendly, and accommodating throughout your interaction with us. Providing a professional service and ensuring our clients' satisfaction are among our top priorities.

We're truly grateful for your recommendation. It means a lot to us that you would endorse our company to others. If you ever need any assistance in the future or have more projects to collaborate on, please don't hesitate to reach out. We're here to help and support you.

Best regards,

Customer Care Manager
White Magic Studios

Rated 5 out of 5 stars

This being my first published book

This being my first published book, I cannot thank White Magic Studios enough.
What an experience, they were kind, professional and very understanding. If anybody is thinking about choosing a publisher for the first time please contact White Magic Studios you wont be disappointed.
My thanks to you all.

May 17, 2023
White Magic Studios logo

Reply from White Magic Studios

Dear Dee,

Thank you so much for sharing your positive experience. We're honored to have been a part of your publishing journey and delighted to hear that we exceeded your expectations.

At White Magic Studios, we understand the significance of publishing a first book, and we strive to provide a supportive and understanding environment for our authors. We're thrilled that our team demonstrated kindness, professionalism, and understanding throughout the process, making your experience a memorable one.

Your recommendation means the world to us. We take great pride in our commitment to client satisfaction and ensuring that every author feels supported and valued. We're glad to have achieved this with you and your book.

We appreciate your trust and wish you continued success as an author. Congratulations on your published book!

Best regards,
Team White Magic Studios

Rated 5 out of 5 stars

I cannot thank White Magic Studios…

I cannot thank White Magic Studios enough for all their help and kindness in the publishing of my book.
This was my first experience, and I would like to pass on to any other new author, that they are so professional, helpful, kind, always there for help and guidance.
Dee

May 14, 2023
Unprompted review
White Magic Studios logo

Reply from White Magic Studios

Dear Dee,

Thank you for your heartfelt feedback regarding your experience with White Magic Studios. We are deeply grateful for your kind words and are glad to have been a part of your journey as a new author.

We understand that the process can be overwhelming, and we're delighted to hear that our team was there for you every step of the way, offering guidance, kindness, and assistance whenever you needed it.

We appreciate your trust in our services and are honored to have played a role in bringing your book to life.

If there's anything else we can do to support you or if you have any further questions or needs, please don't hesitate to reach out to us. We're always here to assist you.

Thank you once again for choosing White Magic Studios. We wish you all the best with your book and your future endeavors as an author!

Warm regards,
Team White Magic Studios

Rated 5 out of 5 stars

A Magical Experience!

A Magical Experience!

I would like to thank everybody at White Magic Studios for helping me get my children's story launched.
Everybody has been so helpful and the service has been excellent, including last-minute changes to the text, and excellent illustrations - I would highly recommend White Magic Studios for anybody publishing their first book!

May 5, 2023
White Magic Studios logo

Reply from White Magic Studios

Dear Steven,

Thank you so much for your kind words and for choosing White Magic Studios to help you launch your children's story.

We believe in going above and beyond to assist our clients, and we're glad to know that our entire team was helpful throughout the process. Whether it was accommodating last-minute changes to the text or providing excellent illustrations, we're delighted that we could meet your expectations and contribute to the success of your book.

Your recommendation means a lot to us, especially for first-time authors looking to publish their work. We strive to create an environment that nurtures creativity and supports aspiring writers in bringing their stories to life.

Thank you for entrusting White Magic Studios with your project. We are truly grateful for your support and for allowing us to be a part of your publishing journey.

Wishing you continued success with your children's story!

Best regards,
Team White Magic Studios

Rated 5 out of 5 stars

I was kept well informed along the way

I was kept well informed along the way, and the service was very professional. It took four and a half months from start to finish, and the finished product was all I could have hoped for...

April 13, 2023
White Magic Studios logo

Reply from White Magic Studios

Dear Alasdair,

Thank you for sharing your experience with White Magic Studios.

Keeping our clients well informed throughout the process is one of our top priorities, and we're glad to know that we met your expectations in this regard. We believe that open communication is key to ensuring a smooth and successful collaboration.

We're delighted to learn that the finished product exceeded your expectations.

Thank you for choosing White Magic Studios for your project. We value your trust and support.

Best regards,
Team White Magic Studios

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look