Ordered the advent calendar last year and it was so good we had to have it again this year. Amazing truffles, beautifully designed calendar. Chocolate buttons amazing and definitely not just for chil... See more
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See what reviewers are saying
I thought the breakfast in bed bar was amazing! Really delicious and something very different. I liked the Yorkshire honeycomb too and the lime and sea salt though I couldn't detect the lime flavour.... See more
Chocolates were delivered promptly and as promised. I was kept updated of progress at each stage of transit. The chocolates were gifts and won’t be opened until Christmas but I have sufficient experie... See more
I cannot comment on the quality of the chocolate yet - it's a Christmas present for my husband so we haven't sampled it yet. But if it's half as good as the great service we've had so far, it will... See more
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Arrived quickly after ordering
Arrived quickly after ordering. Absolutely delicious chocolate, so sorry they are closing 😢
July 7, 2022
Great communication and quick delivery
Great communication and quick delivery. They were able to change the delivery address when I put the wrong one in
June 23, 2022
All chocs fantastic
All chocs fantastic, interesting flavours, but would like a key to know what they are!
June 22, 2022
Faultless
My order arrived quickly, very well wrapped and I was kept updated throughout. Excellent!
June 21, 2022
Yummy birthday gift
My gift was dispatched and arrived on the correct date! The birthday girl loved it.
June 7, 2022
My package arrived in two days
My package arrived in two days, well packed and the contents are the very best chocolates.
June 6, 2022
Fast delivery and great products
May 24, 2022
Arrived quickly and well packaged
April 12, 2022
Annoying emails
The chocolate was for a gift for someone else, so I can’t comment on what it tasted like. It arrived promptly and was well packaged. I’m irritated to have had several emails asking me for a review.
March 27, 2022
Reply from Whiterabbitchocolatiers
Hi Mrs Robertson, thank you for your kind words about our service, I'm sorry you didn't get to taste the chocolates! Could I perhaps encourage you to reconsider this review? We are a really small company trying our hardest to compete with much larger ones on a national platform and services like TrustPilot are a great way of collecting customer feedback and endorsement. There is a link to opt out of the emails contained within them; I have also checked our settings which had 2 emails (service review, product review) and a final 3rd reminder email, I have set this to now send both reviews together with no reminder email based on your feedback even though this will lead to less feedback for us overall. Since you have no qualms with our products and have only said nice things about our service it would seem your issue is with the TrustPilot service, would you reconsider this negative star-rating for my company?
Disappointing birthday present
The chocolate bars were good but the box of chocolates were disappointing. Given the cost and the special occasion, the quantity was low and the quality was not discernible from other much cheaper brands.
March 22, 2022
Reply from Whiterabbitchocolatiers
Hi Stuart, Thanks for your review, I'm sorry you found the box of chocolates disappointing. Each chocolate is crafted by hand using extra-fine quality chocolate, with no preservatives or artificial flavourings. We have a plethora of awards, up to a Top 50 from the Great Taste, as well as silvers and bronze from the Academy of Chocolate, so objectively they are discernible from other much cheaper brands in terms of quality of ingredients and flavour profile. Perhaps the assorted box wasn't to your taste as we do craft plenty of milk chocolates; we have also created selections or can take guidance when putting together your box to make sure it matches your preference. From our market research our chocolates are comparably priced or cheaper than other chocolatiers using the same quality chocolate so I do hope you circle back to tasting more of ours as there are some absolutely delicious gems to try.
Excellent chocolate from White Rabbit
Excellent chocolate from White Rabbit! Particularly love the breakfast in bed and the Simnel cake. Yum.
March 16, 2022
I thought the breakfast in bed bar was…
I thought the breakfast in bed bar was amazing! Really delicious and something very different. I liked the Yorkshire honeycomb too and the lime and sea salt though I couldn't detect the lime flavour. I wasn't as keen on the Simnel cake bar but I did like the fruit in it. It had a grainy texture I wasn't a fan of. Overall though a positive experience. I will be back!
March 16, 2022
Great!
Great service! Tasty and flavourful chocolate bars and bon bons with interesting fillings and flavour combinations.
March 16, 2022
Best chocolate ever tasted!
March 16, 2022
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