White Rose Removals Reviews 283

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and hardworking approach, making the moving process smooth and stress-free. Many highlight the exceptional service, noting the team's efficiency, careful handling of belongings, and willingness to go above and beyond to assist. Reviewers frequently commend the excellent communication from the company, from initial quotes to updates throughout the move, which contributes to a well-organized and reassuring experience. The delivery service is also highly regarded, with customers appreciating the punctuality and the team's ability to manage complex moves and unexpected delays with ease and good humor.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency,... See more

Customer service

Reviewers consistently report positive feedback about customer service. Customers frequently highlight the... See more

Customer communications

Customers had positive experiences with contact, consistently praising the clear, prompt, and friendly... See more

Delivery service

Reviewers highlight positive aspects of delivery service, praising the efficiency and professionalism of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, arrived on time, loaded van quickly, valuable items packaged securely and everything moved into storage efficiently. Team very friendly throughout. Storage costs very reasonable and... See more

Rated 5 out of 5 stars

Fantastic service from White Rose Removals. They moved a full office setup for us and made what could have been a stressful day feel very straightforward. The team were friendly, organised and wo... See more

Rated 5 out of 5 stars

The whole move process by White Rose Removals was brilliant, the only thing in the whole house sale/purchase process that went exactly as planned. Paul was helpful and patient and his communication wa... See more

Rated 5 out of 5 stars

Great, from start to finish! Quick response to enquiry, survey organised and competitive quote received, all within a matter of days. During a stressful time, these guys make things easy... See more


Company details

  1. Moving and Storage Service
  2. Storage Facility

Written by the company

Formed in 2010, we're a family owned removals company providing high standard removals services to homes and businesses all over the UK.


Contact info

5.0

Excellent

TrustScore 5 out of 5

283 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service from start to finish

From the initial quote right through to the final box White Rose were brilliant. They were patient when the dates kept changing. The guys who completed the move were friendly, helpful and worked hard to get everything moved efficiently and with care. I highly recommend them for your house moves.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

All went well with our difficult move

All went well with our difficult move. White Rose gave a good price and performed well. The staff were helpful, hardworking and friendly. We recommend their services.

March 11, 2025
Unprompted review
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Reply from White Rose Removals

Thanks Tim - Hope you are enjoying the new place.

Rated 5 out of 5 stars

Friendly and professional

Easy to arrange despite uncertainty at my end and got booked in quickly
The guys on the morning arrived ahead of time and worked quickly with skill and knowledge and were courteous, friendly and professional
Definitely recommended

March 12, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

Top Quality Removals

From the day of getting the quote and the multiple checks I wanted to do about suitability of moving from one property to the other the staff were all so helpful. The two removal men on the day were polite and got the job done quickly; helping unpack the items in record time.
Would recommend to anyone!

February 10, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

Brilliant company with super friendly people

Brilliant company, from the moment I contacted for a quote to the day they were super friendly and helpful throughout.
On the day the guys (bailey, Wayne and Wayne) were so helpful and friendly which made the whole process so easy. They were super quick and had our house packed up in less than 3hrs and had it unloaded into our new home in same time. They went above and beyond helping to put things back together, turning the water on for us in our new home etc, just little touches which I imagine is just the norm for them . Would recommend 10x over to anybody looking for a friendly, cost effective and seamless moving experience.

March 7, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

Great service

Very friendly, polite, efficient and professional team, really helpful.

March 6, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Turned up bang on time. Nothing was too much trouble. Highly recommended.

March 3, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

Super friendly polite and professional.

Super friendly polite team of movers. Punctual and calm in what is a stressful time. Accommodated all my requests and packed/unpacked skillfully and intuitively which meant I could chill and watch it unfold.
Would recommend White Rose to anyone. Thanks guys for making the day run so smoothly.

February 27, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

Great service from start to finish

This was the second time we’ve used White Rose and the service was excellent from the initial visit to quote, the packing service to the loading and unloading on the day. Great proactive communication while waiting for a completion date and a fast, professional and friendly service from everyone involved. Thank you again to Paul, Hannah and all the team for making the actual moving so stress-free.

February 19, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

We moved offices in Leeds City Centre

We moved offices in Leeds City Centre. From the start of the process White Rose Removals were great.

They sent a surveyor to spec the job and get correct detail. Sent a quote and arranged a date within the day.

The removal men arrived on time and all 3 of them; Graham, Wayne and Pierce were fantastic, they listened to the detail asked questions were necessary and used their professional skillset to complete the removal.

Would highly recommend this company and on the plus side a local Leeds business.

Thanks a lot :)

February 20, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

This is my second time using this…

This is my second time using this company and this really is a five star service. Everything from arrival to put down protection materials to moving everything with great care and consideration. Nothing is ever too much trouble and the team I had were outstanding on the day. I could not have asked for more support with having to deal with a house sale that’s fallen through and put my house back together.

February 20, 2025
Unprompted review
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Reply from White Rose Removals

Thanks so much Katie - we will get you to your new home soon!

Rated 5 out of 5 stars

Worth every star

Worth every star. Really flexible, quality service throughout. The staff are all really helpful, friendly and really willing to go over and above for you

February 20, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

Fantastic!!

We recently used White Rose Removals for our house move and took the packing option aswell. Joe and the team were brilliant, a really great group of guys who were friendly and polite and took really good care of everything. They took all the stress out of the process. I would really recommend using them, they made our house move so much easier. Thank you again!

February 20, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

Paul and the lads were brilliant for…

Paul and the lads were brilliant for us, got us moved to down London from Leeds much quicker than I thought possible. Great service, nothing damaged and everything taken care of. The lads on the day went the extra mile for us. A great experience

February 5, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

These guys were absolutely fantastic

These guys were absolutely fantastic! All communication etc was great during the booking process, the week of our move, and the day of the move. Someone came out to survey the house for our quote so we had a lot of confidence in the quote and the team from then.
The guys arrived just before 8am and got to work immediately, really professional and lovely to deal with. They had to wait over 3 hours when we arrived at the new house, but were fine to do so - once we were in they were really patient with us getting stuff into the rights rooms etc.
Definitely recommend to anyone!

February 7, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

I could not recommend White Rose…

I could not recommend White Rose Removals enough!!!

As soon as Joe arrived (early) knew we were in safe hands.

10/10

February 8, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

Stress-Free Relocation

From quotation, through booking and the actual move itself, White Rose could not have made our relocation from Hertfordshire to West Yorkshire any more painless and stress-free.
Joe and the team, who managed the move from our family home of nearly 40-years, took fantastic care of all our belongings, packaging them all up safely before loading them onto the trucks and delivering them safely and getting them (correctly) in all the right rooms at our destination.
Due to their diligence and preparation, they knew their largest truck wouldn't be able to turn into the private lane to our new house, so they seamlessly managed things so they could "decant" all the contents from that truck into smaller vehicles in their yard and then relay to the new house in trucks that could get in!
The team worked tirelessly from arrival to completion - we couldn't have asked for a better team, or a smoother move.

January 30, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

From start to finish white rose removals were fantastic

From start to finish white rose removals were fantastic. From giving me a quote and arranging the move they were wonderful.
Mick and Bailey did all the hard work loading and unloading the van and were really friendly and helpful.
Thank you everyone at white rose removals for making my move from Leeds to South Shields a pleasant stress free experience.

February 1, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

Amazing service

Amazing service! I have never used a removal company before but so glad I did! The staff were super helpful and honestly couldn’t do enough! Super friendly and take great care in your household items!

January 31, 2025
Unprompted review
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Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Very professional, easy to contact when we had any queries and reliable.

January 30, 2025
Unprompted review
White Rose Removals logo

Reply from White Rose Removals

Thank you so much! Hope you are enjoying the new place.

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