Whitesagri Reviews 

316
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast and efficient service, with many orders dispatched and delivered very quickly. People frequently highlight the helpful and friendly staff, who promptly answer queries and provide excellent support. Reviewers also appreciate the broad range of quality products, often in stock, and the ease of ordering online or using the convenient Click & Collect option. However, some customers also noted issues with delivery, particularly concerning third-party carriers. These experiences included packages being mishandled by drivers or orders not arriving as expected, with some feeling there was a lack of communication about delays.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Service

Consumers find service to be positive, consistently describing it as excellent, fast, and efficient from... See more

Product

Customers had positive experiences with product, often highlighting the great product range and good choice... See more

Order

Clients share positive opinions on order, highlighting the ease of ordering and the quick delivery times.... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing them as very helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent as always fast and efficient service from start to finish . Any queries you have about your order are answered promptly when I have emailed they have answered quickly. Staff very helpful.

Rated 5 out of 5 stars

Kept informed from Whites Agri receiving order to order being ready for shipping then when order has been sent by emails . Very quick turn around ordered Monday afternoon and received parcel Wednesday... See more

Rated 5 out of 5 stars

Ordered on line. Easy & straight forward. Opted for Click & Collect. Order was ready within hours. Collected at the 'Drive Tru'. No hassle. Very happy with my purchase. Happy to recommend.

Rated 5 out of 5 stars

I emailed a query on a pair of riding boots and Amy emailed me back straight away with a very helpful answer. After Amy's help I knew the boots would be an OK length for me. These were the boots I wan... See more


Company details

  1. Agricultural Product Wholesaler

Written by the company

Agri-store and Services | Stocking an extensive range of Equestrian products, Animal feeds, Timber & Fencing, Garden, Hardware, Solid Fuels | Agrochemicals and Fertilisers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

316 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(316)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fecal testing for horses

I've had my horses fecal testing
( worm count ) done in the store. I'm well impressed with the efficiency of it. Results back the next day with breakdown and at a very reasonable cost.
Will definitely be using this service from now on 100%

July 17, 2024
Unprompted review
Rated 3 out of 5 stars

Great selection of equine products

Great selection of equine products. I feed the lincoln yea-sacc and maxavita maxaflex, great products.
Staff very helpful, daughter recently bought a helmet and had the fit checked.
Unfortunately the fastway courier service isn't good. Delivery used to be quick and hassle free.

June 27, 2024
Unprompted review
Whitesagri logo

Reply from Whitesagri

Sorry you had a bad experience with our courier, Fastway. We will be sure to raise this with them to improve their service in your area.

Rated 5 out of 5 stars

Always excellent service

Always excellent service. Fast delivery and any issues with orders get sorted out asap. They also have to largest selection of healthy horse feed that I’ve found in an Irish store. Wouldn’t use anyone else for my horse feed.

May 29, 2024

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