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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery service and efficient order processing, often receiving their items very promptly. Many people appreciate the excellent service, noting the helpful and friendly staff who go above and beyond to assist with inquiries and special requests. The company is also commended for its broad range of products, with many items consistently in stock and offered at reasonable prices. Reviewers frequently highlight the ease of ordering through the website and the convenience of options like click and collect. However, some customers also noted issues with the delivery carrier, citing instances where packages were left improperly or drivers exhibited unprofessional behavior. A few other people also felt that while service was fast, packaging could be reduced, and there was an instance where a package did not arrive.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency and speed.... See more

Product

Consumers find product to be positive, often highlighting the good product choice, value for money, and the... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease of ordering and the promptness... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kept informed from Whites Agri receiving order to order being ready for shipping then when order has been sent by emails . Very quick turn around ordered Monday afternoon and received parcel Wednesday... See more

Rated 5 out of 5 stars

Always easy to connect with over the phone, the staff are so helpful and go out of their way to help customers For example, I wasn’t sure if I could make it to the yard before close of day to collec... See more

Rated 5 out of 5 stars

I emailed a query on a pair of riding boots and Amy emailed me back straight away with a very helpful answer. After Amy's help I knew the boots would be an OK length for me. These were the boots I wan... See more

Rated 5 out of 5 stars

Whites Agri suprise me every time I’m looking for something.. they always have it.. as with the blades for my hand clippers, love dealing with this company… excellent delivery service.. they never le... See more


Company details

  1. Agricultural Product Wholesaler

Written by the company

Agri-store and Services | Stocking an extensive range of Equestrian products, Animal feeds, Timber & Fencing, Garden, Hardware, Solid Fuels | Agrochemicals and Fertilisers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

300 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ordered twice in the last week and both times my order arrived the next day, which was very much appreciated. The glass bottles were packaged with care so they wouldn't get damaged during transport. I would not hesitate to order again.

April 28, 2025
Rated 5 out of 5 stars

Ordered a few times from Whites and no…

Ordered a few times from Whites and no problems, however with this delivery the bag inside the wrapper was split. Not sure if the bag was split before packaging or the fact that the delivery was, instead of lowered over the gate as in previously deliveries, was now at least 6 feet from the gate when found by my daughter. This one incident would not stop me from giving Whites 5 stars as I would assume this was a once off accident.

March 31, 2025
Rated 5 out of 5 stars

Excellent unfussed customer service

Excellent unfussed customer service. Helped me fix my clippers there when I couldn't get the blade in! Workers loading up my car with animal feed always super polite and helpful. Good range of products, Will order in for you if they can. Knowledgeable staff.

March 28, 2025
Rated 5 out of 5 stars

Excellent service

I used this company Twice recently and they are very efficient. Order handling response and paperwork is first class.

March 28, 2025
Rated 5 out of 5 stars

Shipping is always fast

Shipping is always fast, the prices are very competitive and I love being able to order my mares feed balancer to my front door for very little shipping cost. Such a convenience. Highly recommend Whitesagri.

March 27, 2025

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