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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery service and efficient order processing, often receiving their items very promptly. Many people appreciate the excellent service, noting the helpful and friendly staff who go above and beyond to assist with inquiries and special requests. The company is also commended for its broad range of products, with many items consistently in stock and offered at reasonable prices. Reviewers frequently highlight the ease of ordering through the website and the convenience of options like click and collect. However, some customers also noted issues with the delivery carrier, citing instances where packages were left improperly or drivers exhibited unprofessional behavior. A few other people also felt that while service was fast, packaging could be reduced, and there was an instance where a package did not arrive.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency and speed.... See more

Product

Consumers find product to be positive, often highlighting the good product choice, value for money, and the... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease of ordering and the promptness... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kept informed from Whites Agri receiving order to order being ready for shipping then when order has been sent by emails . Very quick turn around ordered Monday afternoon and received parcel Wednesday... See more

Rated 5 out of 5 stars

Always easy to connect with over the phone, the staff are so helpful and go out of their way to help customers For example, I wasn’t sure if I could make it to the yard before close of day to collec... See more

Rated 5 out of 5 stars

I emailed a query on a pair of riding boots and Amy emailed me back straight away with a very helpful answer. After Amy's help I knew the boots would be an OK length for me. These were the boots I wan... See more

Rated 5 out of 5 stars

Whites Agri suprise me every time I’m looking for something.. they always have it.. as with the blades for my hand clippers, love dealing with this company… excellent delivery service.. they never le... See more


Company details

  1. Agricultural Product Wholesaler

Written by the company

Agri-store and Services | Stocking an extensive range of Equestrian products, Animal feeds, Timber & Fencing, Garden, Hardware, Solid Fuels | Agrochemicals and Fertilisers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Service

Very efficient service, no issues.When ordered, it was delivered within 2 working days.

Would recommend to friends/family in the future.

January 2, 2025
Rated 4 out of 5 stars

Almost 5 stars

Its a pity there is no delivery on shavings straw and animal bedding otherwise a 5 star service, great staff , very fast delivery and always reliable! Very good selection of products

November 27, 2024
Rated 5 out of 5 stars

Easy to get in touch with

Easy to get in touch with. Packaging is done with a lot of care for the goods to be received in good condition. Very quick to send goods - I am well impressed

November 26, 2024
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, in a big, solid bag that you can re-use. So no big carton boxes that need to recycle. Shipping fee is very reasonable. It was my third delivery and I'm very happy so far.

October 29, 2024
Rated 5 out of 5 stars

Great service all round

Great. I know when I order my horse feed, it will arrive the following (weekday) morning. Also Whites is a good supplier of harder to find feeds. I use the Dengie grass nuts for a pony who gets severe anaphylactic attacks eating barley, wheat or oat feeds so these have been a Godsend to keep weight on her.

October 31, 2024

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