Whitkirk Waste Solutions Reviews 

321
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient and professional from start to finish, often highlighting the quick response times. Many people commend the staff for their exceptional politeness, friendliness, and extensive knowledge. Reviewers frequently note that staff members go above and beyond, taking care to address related problems and ensuring sites are left clean and tidy. The company's consistent high standard of service and customer care leads many to express their intention to use them again.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and efficient.... See more

Service

Customers consistently note positive experiences with service, often highlighting the efficiency, politeness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from start to finish. Phoned late Friday afternoon to arrange and arrived Tuesday morning. Rob, the driver/operative,was efficient, polite, friendly and practical. He went above and beyo... See more

Company replied

Rated 5 out of 5 stars

Job required was to empty a septic tank. Totally impressed with this company! Efficient service from initial telephone call with Rachel to the job being carried out the very next day by Robert!... See more

Company replied

Rated 5 out of 5 stars

Amazing service, called at 8pm with a situation, full tank and backed up. Were out within the hour and sorted the issue. Excellent operative who really knew his stuff. Impressed all round to be hon... See more

Company replied

Rated 5 out of 5 stars

First class service. Driver was punctual, cheerful and informative. Also very thorough, checking the secondary cover to ensure all was well. I’ll always use Whitkirk as I have in the past.

Company replied


Company details

  1. Septic System Service
  2. Water Treatment Plant

Information provided by various external sources

Septic tank emptying service. Blocked drain jetting, CCTV surveys,Drain Repairs, Gully and culvert clearance Members of the Drain Jetting Association We are a Local Authority Approved and Preferred Supplier


Contact info

4.9

Excellent

TrustScore 5 out of 5

321 reviews

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4.9

All reviews

(321)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service , love the tank report and photos

July 28, 2021
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you Chris! We really appreciate the feedback.

Rated 5 out of 5 stars

No fuss

Arrived as booked.
Friendly and professional operatives.
Cleaned up afterwards (even though there was no spillage).
No fuss.

July 15, 2021
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Reply from Whitkirk Waste Solutions

Thank you Mr Breakell, I will pass on your feedback to our team!

Whitkirk Waste Solutions

Rated 5 out of 5 stars

These guys are brilliant

These guys are brilliant. Flexible, punctual and polite. Highly recommend

July 8, 2021
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Reply from Whitkirk Waste Solutions

Thank you so much Mr Mills! We really appreciate the feedback.

Whitkirk Waste Solutions

Rated 5 out of 5 stars

Excellent

Friendly, professional and helpful service

June 28, 2021
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Reply from Whitkirk Waste Solutions

Thank you Mr Adams!

Whitkirk Waste Solution

Rated 5 out of 5 stars

Reliable

Reliable, fast, very clear pricing and terms...thank you.

June 11, 2021
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Reply from Whitkirk Waste Solutions

Thank you Stan, we pride ourselves on our service!

Whitkirk Waste Solutions.

Rated 5 out of 5 stars

Gear service

Great service. Clean, tidy, on time and a reasonable price.

Thumbs up 👍

June 8, 2021
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Reply from Whitkirk Waste Solutions

Thank you very much for your review! We really appreciate it.

Whitkirk Waste Solutions

Rated 5 out of 5 stars

Sewage removal

Septic waste needed urgently to be emptied
I called Whitkirk waste and within 5 hours they arrived on site.
A very helpful driver/agent soon had all our issues resolved.
Great Service!

May 29, 2021
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Reply from Whitkirk Waste Solutions

Hi Tony,

Thank you for taking the time to leave such a lovely review! We really appreciate hearing what our customers have to say.

Take Care

Whitkirk Waste Solutions

Rated 5 out of 5 stars

I called them in the morning and they…

I called them in the morning and they came the same day, excellent service.

May 17, 2021
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Reply from Whitkirk Waste Solutions

Thank you Mr Dixon, we try our hardest to accommodate each and every one of our customers needs.

Whitkirk Waste Solutions

Rated 5 out of 5 stars

A friendly efficient service

A friendly efficient service, they did the job and were quick polite and left no mess. Very happy.

May 10, 2021
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Reply from Whitkirk Waste Solutions

Thank you so much for your kind review! We really appreciate it.

Whitkirk Waste Solutions

Rated 5 out of 5 stars

Very Satisfied

My appointment was delayed a couple of days but it was no problem in our case, driver rang on way as was slightly lost, but was very polite and did the job efficiently with no issues.

May 10, 2021
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Reply from Whitkirk Waste Solutions

Good Morning Debbie,

Thank you for taking the time to leave a review. I sincerely apologise for the change of appointment, our best interest is to keep our customers happy and make sure all appointment bookings stay as originally planned. But on the odd occasion due to unexpected circumstances we may have to change things around.

We look forward to working with you again,

Whitkirk Waste Solutions

Rated 5 out of 5 stars

Emptying of old septic tank and cctv drainage inspection

First time in over 25 years! Rather nervous wondering what to expect.
No need, the operators were superbly efficient, skilled, helpful, and very informative. Very modern and effective equipment to tackle this potentially difficult and unpleasant task. Amazed how skillfully the tanker was manoevered into the most convenient position on a fairly inaccessible site, an excellent start and things only got better! Wonderful to see all our accumulated problems removed! Decades of unpleasant smells gone, and good advice to keep it that way.
Drain survey operation and results fascinating and very instructive. Mostly reassuring and clear instructions and information of where to focus repairs and improvements. Received a very detailed, full and illustrated report within a day or so.
Looking forward to further details on upgrading my system to full compliance with the regulations (my system finally discharges into an open water course)
All in all a really good session, great considerate and efficient crew, thank you guys for being so patient with a very inquisitive client!
All this at a very competative fee.
Thanks again, all very much appreciated,a great start to my planned home renovation.
David Ford

April 19, 2021
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Reply from Whitkirk Waste Solutions

Good Afternoon Mr Ford,
Wow! That is all I can say to this review. We are thrilled to hear you were delighted with the service and outcome of the work that took place at your property.
I am happy to hear the operatives were helpful and patient!

We wish you luck with your exciting renovation!

Whitkirk Waste Solutions.

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