Whitkirk Waste Solutions Reviews 318

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service from start to finish. Customers frequently highlight the staff as professional, polite, friendly, and efficient, often going above and beyond expectations. Many people appreciate the quick response times and the overall ease of the service, noting that jobs are done well with no mess or fuss. Reviewers consistently find the service to be 100% reliable, with helpful office staff and courteous drivers who take great care. The company's efficiency and courtesy are noted as consistent, making customers want to use their services again.

What people talk about most

Service

People report positive experiences with service, consistently describing it as efficient, helpful, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from start to finish. Phoned late Friday afternoon to arrange and arrived Tuesday morning. Rob, the driver/operative,was efficient, polite, friendly and practical. He went above and beyo... See more

Company replied

Rated 5 out of 5 stars

Job required was to empty a septic tank. Totally impressed with this company! Efficient service from initial telephone call with Rachel to the job being carried out the very next day by Robert!... See more

Company replied

Rated 5 out of 5 stars

Amazing service, called at 8pm with a situation, full tank and backed up. Were out within the hour and sorted the issue. Excellent operative who really knew his stuff. Impressed all round to be hon... See more

Company replied

Rated 5 out of 5 stars

Once again this company has exceeded expectations. I rang today to book an urgent slot and they arrived three hours later. No mess, no fuss, just quick and efficient service as always. I have used the... See more

Company replied


Company details

  1. Septic System Service
  2. Water Treatment Plant

Information provided by various external sources

Septic tank emptying service. Blocked drain jetting, CCTV surveys,Drain Repairs, Gully and culvert clearance Members of the Drain Jetting Association We are a Local Authority Approved and Preferred Supplier


Contact info

4.9

Excellent

TrustScore 5 out of 5

318 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Good service

Good service - would use again.

March 20, 2025
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Reply from Whitkirk Waste Solutions

Thank you for leaving a review, we hope to see you again soon!

Rated 5 out of 5 stars

Wayne is the man

Wayne is the man to have; charming, helpful and very efficient.

March 20, 2025
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Reply from Whitkirk Waste Solutions

Thank you for this feedback, we will be sure to pass it onto Wayne!

Rated 5 out of 5 stars

Tank emptied without any issues

Tank emptied without any issues. Wayne was polite and professional. He arrived just has the heavens opened but it didn't stop him progresses with the job.

March 13, 2025
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Reply from Whitkirk Waste Solutions

Thank you for leaving this review. We love hearing positive feedback on our team members and we will be sure to pass it on!

Rated 5 out of 5 stars

The engineer that came out to look at…

The engineer that came out to look at the issue was polite knowledgeable, and explained everything really well, Although the issue wasnt resolved, he advised the route to take to sort the issue out

January 31, 2025
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Reply from Whitkirk Waste Solutions

Thank you for leaving us this review, we will be sure to pass this information on to the team.

Rated 5 out of 5 stars

Good driver

Good driver

January 24, 2025
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Reply from Whitkirk Waste Solutions

Thank you for your review!

Rated 5 out of 5 stars

Professional

Friendly, prompt and professional service

November 22, 2024
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Reply from Whitkirk Waste Solutions

Thank you for your review.

Rated 2 out of 5 stars

It took me many attempts to make a…

It took me many attempts to make a booking. When I did eventually did speak to a person I was told someone would ring me back. They didn’t. When I rang again I was told someone would ring. They didn’t. I was told the lorry would come in the morning. It didn’t. I received an email on the day to say the lorry was coming that day, but didn’t say when it would be there. It came at about 4pm. I paid online and then received a threatening email from you requiring me to pay. The only good thing was the chap who drove the lorry was efficient and courteous.

November 15, 2024
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Reply from Whitkirk Waste Solutions

Thank you for your feedback, and we sincerely apologise for the issues you experienced. This isn’t the standard of service we aim to provide, and we’re reviewing our processes to ensure better communication and reliability moving forward.

We’re glad to hear our driver was efficient and courteous, and we’ll pass along your kind words. If there’s anything further we can do to address your concerns, please don’t hesitate to contact us on 01347 825637

Rated 5 out of 5 stars

Turned up on time

Turned up on time , good price , only had to wait a few days . Nice chap doing the job .

November 5, 2024
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Reply from Whitkirk Waste Solutions

It is great to hear about your experience with us, thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Good service

Good service provided at short notice.

October 2, 2024
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Reply from Whitkirk Waste Solutions

We are glad we were able to help, thank you for your review!

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