Scam
I'm Receiving emails reflecting that I have an account with this company and will be invoiced on Paypal for any changes regarding their services to me.
I have no account with this company. This is a SCAM
September 9, 2024
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
UK Homeware and Interiors
Contact info
United Kingdom
- info@whittakerhouse.co.uk
- whittakerhouse.co.uk
2.5
Poor
7 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dangerous and Unprofessional Company…
Completely unprofessional company who lets their daughter, Perry Whittaker, who sits on their board for the company and HOA openly call a resident a “female dog” and to “move” after residents were discussing the poor conditions of homes being built, lack of security in the neighborhood, mismanaged HOA funds and dangerous accessibility on roads and sidewalks. Highly recommend not moving here. It’s not as pretty as it looks.
February 6, 2024
Unprompted review
Sick of getting emails saying I've been…
Sick of getting emails saying I've been invoiced for 889.99 and my bank account will be debited. I did not order anything. This is a SCAM
January 19, 2024
Unprompted review
Ordered twice from Whittaker House — 5 stars!
Ordered twice from Whittaker House so far — absolutely love the pieces I got on both releases! High quality, beautiful items that lots of my family and friends have all commented on.
The scent from the hand poured candle and soy wax hanging decorations was unreal. So strong and filled the full house with a lovely Christmassy scent. Even on opening my package I could smell it straight away!
Disappointed to see some complaints about the price. I think it can be overlooked that this is a small business, and typically you pay more from small businesses than big chain brands as they are not mass produced. Personally, I had no issue with the prices, as they were reflected in the quality of the items!
Both of my parcels also got delivered next day.
Thank you James & Carys! I can’t wait for the next release ❤️
December 6, 2022
Unprompted review
I love my new pieces!
Arrived within 48hours of ordering, products arrived in perfect condition. The candle smells amazing and I love my Gonk. Can’t wait for more pieces to be added!
December 8, 2022
Unprompted review
Over priced.
I did leave a review here a while ago but it seems to have been removed?
Thank you for the response James. Unfortunately the name wasn’t under myself as my Mother in law ordered some bits for me as gifts for our new home. She did email and did not get a response for quite some time.
Although the situation has now been resolved, it was disappointing for a new ‘business’ which so many have been excited for, to have failed in certain areas.
In future I will order from smaller, cheaper companies online such as Etsy - where a few of the items have been found and are pretty much the same at a lower cost.
November 14, 2022
Unprompted review
Reply from Whittaker House
Hi Sophie,
I am not sure why your review was removed.
I have requested some more details from you so that I can find the order and email thread. I would really appreciate if you would be able to respond to this so that I can find out what has happened and why your mother-in-law wasn’t replied to sooner.
I am sorry that you have been disappointed. Like you said, we are a new business and certain things, such as some broken items, did occur. We have learned from this though, like I’m sure many new businesses early on learn from mistakes and errors.
We hope that you feel like you can give us another chance in the future.
Many thanks,
James
Etsy items sold at higher prices
Lovely but you can get the same stuff on etsy for cheaper
September 27, 2022
Unprompted review
Reply from Whittaker House
Hi Kelsey,
I can not currently find any order for you from Whittaker House. Please do let me know if you have an order number and anything you would like me to look into further.
Many thanks, James
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.