Whizprint Reviews 

20
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Two printed Navy Gazebos ordered on the basis of the mock up design. Royal blue Gazebos received instead. These do not match our club colours. Dan refused to supply correctly coloured replacements. H... See more

Company replied

Rated 5 out of 5 stars

Amazing experience with Dan and the team at Whizprint. We've got two custom gazebo's from them now for our charity. The design was exactly what we needed and the quality is brilliant. Communication ex... See more

Company replied

Rated 5 out of 5 stars

At the end of term, our Nursery schools host graduation days and sports day events. Desperately needed three gazebos for shade.(or rain) Found Whizprint Who guaranteed fast delivery and also seemed... See more

Company replied

Rated 5 out of 5 stars

Was a pleasure working with Dan helping me customise a Gazebo for a charity event I’ve been working on, he was very quick and efficient to work with, no hassle whatsoever. Would 100% recommend him to... See more

Company replied

Company details

  1. Gazebo Builder

Written by the company

Whizprint simplifies event branding for small businesses with a range of high quality custom branded gazebos, banners, flags, and more. Get a FREE 3D mockup design and quote for your business today!


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4.0

Great

TrustScore 4 out of 5

20 reviews

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4.0

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(20)

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Rated 1 out of 5 stars

Wrong colour Gazebos received

Two printed Navy Gazebos ordered on the basis of the mock up design. Royal blue Gazebos received instead. These do not match our club colours. Dan refused to supply correctly coloured replacements. He also refused to acknowledge any responsibility for the mistake but suggested it was our fault for not supplying a Pantone reference. We would have if asked! Suggest Whizprint review their sales process to ask for a Pantone reference to avoid repeating this mistake and disappointing other customers.
At the time of writing still waiting the delivery of Heavy Duty Leg Water Weights. 10 days ago Dan said they would be us the next day. Still not received.

August 29, 2025
Unprompted review
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Reply from Whizprint

Hi Andy,

We are sorry to hear you feel disappointed with your order. To clarify, the gazebos were produced exactly to the mock-up design that was approved prior to printing. There was no mention in our emails of a specific club colour preference or the word “navy.” We worked from the colour in the logo file you supplied, and you approved the design before production. As with all fabric printing, colours can vary slightly from how they appear on a digital screen unless a Pantone code is provided. In this case, no Pantone reference was supplied.

It’s also worth noting that the logo file originally provided was not suitable for printing. Despite requesting the correct format, we had to spend additional time vectorising and repairing the artwork free of charge, a service we normally charge for. We also applied a 10% discount to your second gazebo and delivered both units in under two weeks, which is considerably faster than most suppliers.

It is the customers responsibility to supply the correct design files and colour references before printing, as once designs are approved we cannot be held responsible for later changes. This is standard practice across the printing industry.

Regarding the Heavy Duty Leg Weights, these should have already arrived with you. I will check with the courier immediately and update you directly.

Rated 5 out of 5 stars

Amazing experience

Amazing experience with Dan and the team at Whizprint. We've got two custom gazebo's from them now for our charity. The design was exactly what we needed and the quality is brilliant. Communication excellent throughout and delivered really quickly. Can't recommend enough!

August 4, 2025
Unprompted review
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Reply from Whizprint

Thank you for the great review! It’s been a pleasure working with you and supporting your brilliant charity!

Rated 1 out of 5 stars

If you need a product on time, dont use this company!

The order was placed on the condition that Whizzprint could deliver by 8th August. We had another supplier ready to meet this deadline but chose Whizzprint based on a family recommendation. Our event was on 10th August, and we made it clear—before ordering, before paying, and again after payment—that timely delivery was essential. Dan from Whizzprint assured us they could meet the deadline.

Whizzprint sent over artwork that was unsuitable. We returned it with the required changes, which they processed and sent back, giving us only a few hours to approve. As we were out of the office, we approved the design three hours past their deadline. Dan then informed us delivery would be 9th August instead of the 8th. We reluctantly agreed.

On the 9th, with no delivery in sight and our event looming, we emailed them for an update. There had been no communication all week—no dispatch confirmation, no tracking number. It seemed they simply closed shop on Friday without concern, having already received payment.

Today (10th), Dan emailed saying he had been “out” and not checked emails, reiterating that delivery was expected on the 9th due to our late artwork approval, but adding that couriers don’t deliver on Saturdays—despite him giving us the Saturday date in the first place.

So, to summarise: we missed their artwork deadline by 3 hours and were penalised with a 1-day delay, yet they can miss the promised delivery by 3 days (assuming we even receive it on the 11th) with no issue.

If you need your product on time, do not use this company

Update - to clarify the companies data below: Ihave raised 13 reviews on Trust Pilot in my time using it.
5/5 stars x 3, 4/5 stars x 3, 3/5 stars x 1 and 1/5 stars x 6 (one which was a proven scam with evidence and their profile has been removed). We believe in value and service and unfortunately this has fallen short.

August 9, 2025
Unprompted review
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Reply from Whizprint

Hi Simone,

I am sorry to read this review as it does not reflect the full sequence of events. This is our first negative review and we take pride in providing great customer service, which is why you were recommended to us by a friend who had purchased from us before.

Your custom flag was produced and shipped within just a few days, which is much faster than the 7–14 working days that is standard in our industry. I followed up twice on the mockup design and explained that we needed approval by the deadline to aim for delivery on 8 August. Your approval came through at around 4pm, which was three hours after the deadline. Because of this, I gave you an “expected” delivery date of 9 August, which was not guaranteed. I did not mention anywhere in my emails that delivery is not available on Saturdays - Please refer back to our emails on this.

We are not like Amazon and cannot control courier operations. We use trusted couriers, but occasional delays can happen. This is why prompt design approval is so important for urgent orders, as it allows time to account for any possible courier delays and helps ensure items arrive when needed.

You also mentioned I was “out” when replying to your email - I did not say I was out. I emailed you back saying I was away from my emails as it was the weekend, and emails are answered Monday to Friday. Please refer back to our emails again on this. However, I still checked my inbox on Sunday morning and replied straight away at 8.50am so that I could update you quickly and help resolve the matter.

Unfortunately, the courier experienced a delay which moved delivery to Monday 11 August (tomorrow). If the original 8 August date had been possible, any courier delay could have rolled into a Saturday delivery instead.

We work hard to earn and maintain our five star reviews and it is disappointing to receive a one star review in these circumstances. I have also seen that you have left one-star reviews for a number of other businesses for this account, which may give readers additional context. While we feel this review is unfair, we accept your right to post it, even though such reviews can have a significant impact on our business.

Apologies again that the item did not arrive on the date you wanted. I hope you might reconsider and remove this review, given the full context.

Thank you
Dan - Whizprint

Rated 5 out of 5 stars

Stress and hassle free

Was a pleasure working with Dan helping me customise a Gazebo for a charity event I’ve been working on, he was very quick and efficient to work with, no hassle whatsoever. Would 100% recommend him to friends and businesses. Cheers Dan

June 10, 2025
Unprompted review
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Reply from Whizprint

Thank you!

Rated 5 out of 5 stars

We recently had a custom gazebo…

We recently had a custom gazebo designed and printed, and the experience was outstanding from start to finish. Dan assisted us throughout the process and handled everything like a true professional. He was responsive, knowledgeable, and made the whole experience smooth and stress-free. The service was incredibly fast, and the final product exceeded our expectations in both design and quality. Highly recommend!

June 9, 2025
Unprompted review
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Reply from Whizprint

Thank you!

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, Dan had a very short time to turn a large branded gazboo and other items, within 4 working days the item was designe, printed and delivered, world class service

June 3, 2025
Unprompted review
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Reply from Whizprint

Thank you Peter! :)

Rated 5 out of 5 stars

Couldnt recommend whizprint enough

I needed a gazebo for my brand and had difficulty finding a good and reliable place that was also affordable. I came across Whizprint on titktok and thought id give them an email. Spoke to Dan at Whizprint and he was great, I was able to negotiate a decent price and payment plan that suited my business. Dan was very accommodating and understood the struggles of a small business. The design mock up was seamless and quick. I sent my brand guidelines and logos and within few hours the design was mocked up for approval.

I needed the gazebo at a short notice and Dan did everything he could to get the gazebo to us on time for our event which we are forever greatful. gazebo was fantastic quality and the print was even better. I would definitely be working with Whizprint again in the future.

April 28, 2025
Unprompted review
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Reply from Whizprint

Thank you Eniola! :)

Rated 5 out of 5 stars

Wizzprint were a great find!

Wizzprint were a great find! Professional and high-quality branded jackets for my team, honest prices, and exceptional customer support! Highly recommended! I will be using them again!

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

The design process for our flags was seamless and the team at Whizprint created the perfect branded flag for us here at Papa Jones Pizza!

June 1, 2024
Unprompted review
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Reply from Whizprint

Thank you Daryl!

Rated 5 out of 5 stars

Fast delivery and great quality!

We are simply alloys use gazebos for outside use often. Thanks to Whizprint they made us new ones with our logo and it came out amazing! Great value and the product its self is solid, clean and great quality. We will be using them now for ongoing vans we kit out. Thanks again 😀

August 3, 2024
Unprompted review
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Reply from Whizprint

Hi! Glad you are happy with your gazebos! 🙂

Rated 5 out of 5 stars

Whizprint are amazing!!

Whizprint are amazing!!

I’ve dealt with Whizprint twice now(both times for a printed gazebo’s and other Promotional items) and each time they have been easy to deal with, personable and professional.

The products are great. Very well printed and fantastic quality and very reasonably priced.

If your looking for cool design and quality promotional materiel look no further.

August 2, 2024
Unprompted review
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Reply from Whizprint

Thank you Natalie! Always happy to help. 🙂

Rated 5 out of 5 stars

Huge fan of Whizprint

Huge fan of Whizprint! We recently purchased flags from Whizprint for an event at our acting school and they were exactly what we needed - the design matched what we sent, the quality was great, and they arrived in less than a week. Plus, the staff are super friendly which is always a bonus. If the flags ever wear out (which might be a long time in the future lol) we will definitely come back to Dan and the team for more :)

July 21, 2024
Unprompted review
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Reply from Whizprint

Thank you Lucas!

Rated 5 out of 5 stars

Order a banner and flag and it arrived…

Order a banner and flag and it arrived very quickly, it’s good quality and print! Really happy. I will be using whiz print again for all my future bannners , step and repeat boards as they were so pleasant, professional to deal with!

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery saved our sports day

At the end of term, our Nursery schools host graduation days and sports day events. Desperately needed three gazebos for shade.(or rain) Found Whizprint Who guaranteed fast delivery and also seemed a bit cheaper than others Sites I found. Loads of comments from parents about how good the logos looked.
I don’t normally bother leaving reviews, but I felt this time I would as the guy who guaranteed fast delivery didn’t let me down and saved our sports day.

July 10, 2024
Unprompted review
Whizprint logo

Reply from Whizprint

Thank you Dan!

Rated 5 out of 5 stars

Friendly, helpful and professional service

We are a very small charity based in Lincolnshire. Sadly our usual printer couldn't help with what we needed, so a google search came up with Whizprint. From the first e-mail contact through to delivery of our order the team were helpful, professional and made the purchase less stressful for us. They ensured our new flags and gazebo top arrived in time for a fundraising event. I am happy to recommend and would happily use them again when it comes to us needing more PR materials.

July 26, 2024
Unprompted review
Whizprint logo

Reply from Whizprint

Thank you! We’re delighted to hear that your fundraising event went well. We appreciate you sharing the photos with us! 🙂

Rated 5 out of 5 stars

10/10

Whizprint have been amazing, spoke with Dan, he arrange exactly what we wanted, and the delivery was fast!
We have used the gazebo a few times now and it's been great every time.
Couldn't fault the company or the service it was a 10/10 from me, would definitely recommend

July 26, 2024
Unprompted review
Whizprint logo

Reply from Whizprint

Thank you Samantha! 🙂

Rated 5 out of 5 stars

Ease Speed Quality

I could not ask for a better service, so helpful in the design process to execution and the shipping was just when I needed it, I would recommend to anyone

June 3, 2024
Unprompted review
Whizprint logo

Reply from Whizprint

Thank you Wesley! 🙂

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