Whole Food Earth® Reviews 

1,518
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 372 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional product quality, delicious organic options, and surprisingly affordable club prices that make healthy everyday eating truly accessible. Shoppers also deeply appreciate the prompt, highly reliable delivery service and the sturdy protective packaging that ensures every single item arrives safely. Some reviewers were not happy with occasional quality control issues, mentioning specific items arriving past their best before date or cooking up bitter and inedible. A few shoppers also noted occasional delivery mishaps, such as split boxes, broken glass jars, or damaged packaging during transit.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as exceptionally fresh,... See more

Quality

Customers had positive experiences with quality, consistently praising the great taste, organic options, and... See more

Delivery service

Users describe positive interactions with delivery_service, noting prompt and reliable shipping times... See more

Price

Customers consistently note positive experiences with price, appreciating the competitive club rates and... See more

Order

Clients share satisfaction on order experiences, noting exceptional value, brilliant product ranges, and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very convenient way to obtain some interesting wholesome foods, that can be a pain to find. An easy website to navigate with some helpful descriptions. Delivery could be a bit faster, but still wort... See more

Rated 5 out of 5 stars

Usual efficient speed of delivery and the goods as tasty and fresh as normal - even new packaging to liven things up - well done yet again and THANK YOU I have also enlisted an old friend as a new cu... See more

Rated 5 out of 5 stars

I was truly surprised to find many products I bought regularly on other platform is costing me a lot less here on Whole Food Earth, and I was really skeptical to begin with (you know how many scam... See more

Rated 5 out of 5 stars

Excellent organic ‘whole food’ quality! Continually impressed with Whole Food Earth. Their prices and ranges on offer are really amazing. The overall quality and taste of products , as well as... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,518)

380 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling customer service and a total…

Appalling customer service and a total breach of the UK Consumer Rights Act 2015. I placed an expensive salt order (Invoice #208911) which was never safely delivered to my property. The courier simply dumped the package exposed in full public view on a doorstep, where it was immediately stolen.Despite my clear explanation, customer service staff have aggressively closed my support tickets, refused a replacement or refund, and lazily told me to waste police time over their own delivery failure.Under Section 29 of the Consumer Rights Act, the legal risk remains entirely with the retailer until the goods are in the physical possession of the consumer. A doorstep photo is not a completed delivery. I am giving senior management one final opportunity to review this case and issue a full refund immediately before I escalate this case to Citizens Advice Trading Standards and initiate a formal Chargeback dispute with my bank. Do not buy from this company.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent ‘whole food’ quality

Excellent organic ‘whole food’ quality!
Continually impressed with Whole Food Earth. Their prices and ranges on offer are really amazing. The overall quality and taste of products , as well as the longevity of expiry dates are all very impressive. I highly recommend WFE to all that are looking for a more than decent whole food supplier ! Really beyond excellent . Deliveries are rapid and excellently packed .
Thank you very very much to the team , for all my goodies. Feeling enlightened with all these new healthy things inside me.
Get buzzing folks ! Thanks to WFE for spreading pure goodness of The Earth with minimal intervention.
Live, Love x

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good , well packed . I wasn’t actually at home when they arrived I was away for the weekend but apparently if they’re unopened it didn’t matter if they weren’t in the fridge .
Lovely Thankyou !

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Item replacement

I had to return an item and the response was on time, delivery of the replacement item arrived on time as well. Every step was smooth and well coordinated. Excellent service! Francesca has done a great job helping me sort my concern.

June 5, 2026
Unprompted review
Rated 4 out of 5 stars

Great products and good service…

Great products and good service overall. Just a shame they use Amazon delivery services - I hadn't realised this when I ordered and I usually don't use any services or companies associated with Amazon as an ethical choice.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Well done again whole food earth

Well done again whole food earth, the walnuts were just great, Lovley with my cereals and organic oats that I bought from you, value for money and our health, I will be back for more.
Thank you and keep up the great work, so glad I found you.
Denis Bromell.

June 7, 2026
Unprompted review
Rated 4 out of 5 stars

Marked down slightly because it took…

Marked down slightly because it took over a day before the parcel was delivered to Amazon and the packaging wasn't as comprehensive as it normally is.. Staff shortage perhaps or extremely busy, something along those lines I'm guessing.

May 28, 2026
Unprompted review

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