Wholefoodsonline Reviews 

33
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I like the companys products but their delivery choice of DPD is absolutely appalling, and has caused me an enormous waste of my time in telephone calls and writing to complain but most of all repea... See more

Rated 5 out of 5 stars

Great service with wide range of organic and wholefood products, available in various quantities. They do what they say they will and do it cheerfully. Pleased with quality of goods. Straightforward w... See more

Rated 5 out of 5 stars

Highly recommended. Ordered on 21/12 late afternoon and its here the very next morning and so close to the christmas period and I didn't even order next day delivery. This is my second order from thee... See more

Rated 3 out of 5 stars

Have been buying from this company for several years and generally I’m really pleased with the quality prices and delivery. Recently if I’ve bought a larger quantity of an item ( to save cost and have... See more

3.1

Average

TrustScore 3 out of 5

33 reviews

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3.1

All reviews

(33)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love them!!!!!

These guys are the best family run company you'll ever come across. They treat you w/respect, always answer emails quickly, delivery is well before the date stated and their prices are, by far, the best around, you get loads for your money as well. They really do go the 'extra mile'.

Awesome company, awesome people who truly care about their customers.

Trust me, you won't go wrong w/them. Delivery is free for just 20 quid, how can you beat that... you can't!!

July 18, 2020
Unprompted review
Rated 5 out of 5 stars

Great online shop for whole foods

Ordered food before Christmas - package arrived as expected.
A wide choice of products, in different weights too - brilliant!
Well packed (luckily no excess packaging !) and i liked the products.
Definitely worthwhile trying.

March 20, 2020
Unprompted review
Rated 1 out of 5 stars

Bad return policy

Purchased one of their products, which wasn't too my taste. And was told to try another brand, without the possibility of returning the item in the first place.

August 20, 2019
Unprompted review
Rated 5 out of 5 stars

I am impressed by the quick delivery…

I am impressed by the quick delivery and free shipping when ordering over £30, with special offers too. I buy 5kg of rye grain for our grain mill, and buckwheat, spelt etc. A good way to try out new things in smaller quantities and very convenient!

June 14, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Ordered on 21/12 late afternoon and its here the very next morning and so close to the christmas period and I didn't even order next day delivery. This is my second order from theese guys and all the herbs berries etc have been excellent quality. I have been experimenting with turning some of there herbs into teas for my ongoing insomnia. Have been sleeping like a baby last few nights. Will now be my go to company, well done wholefoodsonline

December 22, 2018
Unprompted review
Rated 4 out of 5 stars

A very good company, with excellent customer service - but I hope they will stop using Parcelforce.

A very good company - they deliver what they promise, and some of their organic items are very good value for money. Customer service is excellent, HOWEVER they seem to favour using Parcelforce, and that is a really low point, since Parcelforce are utterly unreliable (see my previous review). I have been waiting and waiting for my original order which Parcelforce failed to deliver, even ignoring Wholefoodonline repeated requests to re-arrange delivery on my behalf. Eventually, after two weeks waiting for the original order, which will now be sent back to the company (hopefully), Wholefoods have kindly sent out the same order again (this time, upon my request to AVOID using Parcelforce again, they used DPD) and it was delivered in 24 hours. Happy customer of Wholefoods, VERY unhappy about Parcelforce.
Will order again, but only if I am re-assured that they WILL NOT USE Parcelforce.

July 28, 2017
Unprompted review
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