Disappointed - Paid for Next Day Delivery, Never Received My Order I ordered from BuyWholefoodsOnline and paid nearly £6+for next-day delivery, but my order never arrived. It's incredibly frustrati... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Update. The company took responsibility for the appalling Royal Mail non delivery and resent via parcel Force. Well done, but because of the dreadful carrier (Royal Mail) they nearly lost a customer.... See more
Misleading information Cashew nuts Origin: Vietnam (On website) Origin: Tanzania (On packaging)
I had been looking for pomegranate molasses, used as a salad dressing, for ages and found it here. While browsing their other products, came across several vegan snacks and even a jar of Seitan! The... See more
Company details
Written by the company
Buy wholefoods online with Wholefoody. UK based, with a passion for high quality, healthy, wholefoods including vegan, fair-trade, gluten-free and organic health foods.
Contact info
6 Pivotal House, Orford Yard, NR1 3TB, Norwich, United Kingdom
- 01603 299035
- support@wholefoody.co.uk
- wholefoody.co.uk
Misleading information
Misleading information
Cashew nuts
Origin: Vietnam
(On website)
Origin: Tanzania
(On packaging)
Revised review.
Update. The company took responsibility for the appalling Royal Mail non delivery and resent via parcel Force. Well done, but because of the dreadful carrier (Royal Mail) they nearly lost a customer. It was over a week from the original order Royal Mail still have not delivered. So I have changed my poor review because buywholefoodsonline took decisive action.
Disappointed
Disappointed - Paid for Next Day Delivery, Never Received My Order
I ordered from BuyWholefoodsOnline and paid nearly £6+for next-day delivery, but my order never arrived. It's incredibly frustrating to spend extra money for fast delivery and receive nothing in return.
I've tried reaching out to customer service, but there's been no resolution.
This experience has been very disappointing, and I won't be ordering from them again unless they improve their service.
Quality, Customer friendly and fast delivery
I received my parcel before the delivery day.
Good quality certified organic products.
Carefully and neatly packed.
Top notch customer service experience.
Customer friendly and they cherished their customers happiness.
Thank you BWFO, I am happy I found you.
A happy customer😊
Customer service couldn't have been…
Customer service couldn't have been more helpful!
As always very prompt
As always very prompt, convenient pick-up location who are very congenial even if I am late picking up for several days, and altogether a good system to control rising costs. Thanks to Wholefoody as always for your impressive responsiveness!
Very helpful customer service team
Very helpful customer service team, Fair prices, fast delivery and products packaged well and securely. Would recommend to any friends and family.
Unscented glycerine soap
Hi ,
I was expecting the lovelyglycerine soap to have a beautiful scent.
First Order.
This was my first order, and although there was a delay in getting the items, customer service were very helpful. Will certainly use the service again. Thanks.
Excellent value for money
I bought 2 x 5 litres of my favourite all natural shampoo and conditioner which has saved me loads of money and keeps my tresses happy. The order arrived promptly as promised and I am very happy with the products. Will definitely use again!
Good price fast delivery
Arrived late by driver, box inside were damaged, product inside ok.
Arrived late by driver
Good Quality and Yummy
Lovely customer service, amazing little business and yummy good quality Whole Foods! I’ll definitely be switching to this supplier :)
My food order came so well packaged
My food order came so well packaged! Would highly recommend
wonderful online store!
lovely site and so many options available at a decent price! will definitely order again :)
Good products good prices good service
Pomegranate molasses found!
I had been looking for pomegranate molasses, used as a salad dressing, for ages and found it here. While browsing their other products, came across several vegan snacks and even a jar of Seitan!
The products were delivered quickly and I will definitely be ordering from them again.
Good delivery and great product
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








