* our issue has now been resolved - had this been dealt with this way initially I would have given 4 stars The initial contact and customer service seemed good however we received some vapes which... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Was promised to be notified when restock on a certain product, no one got back to me then told me they won’t be stocking again. Then placed an order, got my invoice where half the stuff I ordered was... See more
Ordered Thursday 8th Mar received 15th March they say order by 12 dispatch for next day this was not the case
This is my 5th or 6th order with Eco-Vape Wholesale, and I have always received a prompt delivery of my orders, well packaged in transit and great customer support. I cant recommend them enough! Keep... See more
Company details
Information provided by various external sources
Eco-Vape are leading wholesale suppliers of E-Juices and E-Liquids. We manufacture products in our fantastic industrial unit fully equipped with state of the art equipment which means we have full control over quality. This allows us to supply the finest quality E-juice and E-liquids which is ideal for all your customers. Our special blend of premium quality vaping E-Liquids has been developed to produce delicious flavours that behave well in a range of vaping equipment. Eco-vape is also one of the biggest shop front retailers in the UK and in 2019 now boast 23 stores spanning the East Midlands showcasing all of their e-liquid lines and their newest hardware collection.
Contact info
Cotes Park Holdings, Cotes Park Industrial Estate, Cotes Park Ln, DE55 4NJ, Somercotes, United Kingdom
- 01773287002
- sales@eco-vape.co.uk
- wholesale.eco-vape.co.uk
2.1
Poor
57 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was promised to be notified when…
Was promised to be notified when restock on a certain product, no one got back to me then told me they won’t be stocking again. Then placed an order, got my invoice where half the stuff I ordered was missing. Waited a week for delivery when they promote next day delivery. Kept calling up and all I was told was “let me run downstairs and give you a call back” but never got a call back. Then when finally getting through to someone that was willing to help, I got told in my order there will be a few bits missing. Not satisfied at all. Got told I will get my refund within 3 hours. It’s been over a day. Never will I be using eco vape nor will I be reccomending. I never go out of my way to write reviews, but I am pissed off !
September 10, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Reply from Eco Vape Wholesale
Hello Gamal, thank you so much for your 5 star review!
Great Experience with Ecovape
Have been using Ecovape for a number of years, great products at great prices and excellent customer service! Special mention to Rhys for looking after our account so well.
July 7, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello Suzy, thank you so much for your lovely 5 star review! I will make sure to let Rhys know to keep up the amazing work!
Always friendly and efficient service
June 9, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello Adrian, thank you so much for taking the time to leave us a 5-star review.
Great company to work with always happy…
Great company to work with always happy to go the extra mile
June 8, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello Wayne, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Great service used them for years…
Great service used them for years always well stocked and super reliable! Products sell really well and very popular....very happy customer and they will have my business for years to come
May 12, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello Ash, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Great service Great liquid
May 4, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello, thank you so much for taking the time to leave us a 5 star rating!
Great Service
Easy to use ordering system, great service, great products. Very happy.
May 3, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello Mark, we are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Reply from Eco Vape Wholesale
Hello Amos, thank you for the 5 star rating.
Great service...nice people
we have recently started working with ECO and have found all the staff to be very attentive and willing to go the extra mile with customer service. A pleasure to work with and our customers love the products.
Ian
iVape
April 29, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello Ian, thank you for taking the time to leave a lovely review and helping to share the word about us.
Thé best Wholesale in UK.
April 28, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello Gabriel, thank you for taking the time to leave a 5 star review!
Website is easy to use and shows…
Website is easy to use and shows correct stock levels. Payment gateway simple to use and delivery usually the very next day. In a. busy industry the ability to order online any time day or night is so very useful. keep up the good work guys.
April 28, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello Paul, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Best flavours and friendly staff
Best flavours and friendly staff. My customers like their products especially Pshyco Bunny.
April 22, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello Zsuzsanna, we are incredibly grateful that you took the time out to leave us a 5-Star review.
Great company, great service
Never had an issue with Eco Vape. Great service, great people working there, friendly and can have a chat with them about the industry or anything.
April 21, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello James, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
5 Stars
Great flavours and great prices with prompt delivery (even to N Ireland)
April 16, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello Nicholas, thank you for leaving such a lovely review!
Great company to deal with
Great company to deal with. Quick delivery ery would recommend to anyone
March 16, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello Wendy, thank you for the lovely review!
Been using eco vape for a few years now…
Been using eco vape for a few years now and can't fault them....always well stocked and with next delivery A*!!
March 12, 2021
Unprompted review
Reply from Eco Vape Wholesale
Hello Archie, thank you for leaving a 5 star review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.