Wholesale2b.com Reviews 435

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I’ve been using this dropshipping platform for a few months now, and it’s made running my online store in the UK so much easier. The access to such a large range of products is brilliant, and syncing... See more

Rated 1 out of 5 stars

The biggest problem with this app is that, to pay suppliers, you first have to deposit money into your Wholesale2B account. If you don’t make any sales or your sales are low, the money ends up stuck... See more

Company replied

Rated 5 out of 5 stars

Hello, everyone. I’d like to share my positive experience with the W2B dropshipping agency. Their support has been outstanding, particularly Mia, who was incredibly responsive and helpful with my ques... See more

Rated 5 out of 5 stars

I've managed to generate more sales than I had imagined. Their support team is quick to address issues if any arise...I found their system pretty intuitive. I've been using Wholesale2B since 4 months... See more

Company replied

Company details

  1. Wholesale Market

Written by the company

Streamline your online business with dropshippers. Access over 1 Million dropship products from the best dropshippers from one single dropship account. Create your list of preferred products to sell and synch them automatically to your favorite marketplace or to your online e-commerce store. Import orders automatically and push tracking codes. We are certified on the following marketplaces and e-commerce store providers: eBay, Amazon, Shopify, WooCommerce, BigCommerce, Facebook, Ecwid, Weebly, OpenCart, Magento, CSV, XML, Bonanza, GoDaddy, Google. We can even create a new dropship store for you from scratch with many exciting layouts to choose from.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

435 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Thieves

Thieves, Scammers, unethical, unprofessional ... I downloaded the app from the shopify store, never used and deleted it after few days, guess what they charged me 30 $ through shopify store subscription days afte I deleted the app and on the day of shopify store due fees, tell me this is not fraudulent manipulation and snaky activity, and this is the case of many others, go read the comments in shopify apps website, I sent them many messages and not even one reply was adressed to me, they think they can do whatever steal people and let them bark, I just started my journey in ecomemrce and every dollar counts for me and my business, so if you think that by ignoring me I will forget, you are very wrong, I will not settle untill you give me my money back, even if I have to get the authorities involved, this is not just about the money , this is about about the credibility of online service businesses, if you can be allowed to take people for stupid and steal there money through manipulation in 2024, then you will be the exemple for many scammers, this is the last message I am sending before I report this to every possible entity,

November 15, 2024
Unprompted review
Wholesale2b.com logo

Reply from Wholesale2b.com

Hi Espoire,

Thank you for taking the time to share your feedback with us.

I checked your app history, and it appears that you had upgraded to the paid tier of the app, canceling the free trial. Despite the app not being actively used (I do see items being pushed to your store), you did upgrade, which is why you were charged with monthly cost of the app.

This was not done without your knowledge, as you had actively upgraded to the paid plan before your trial was over, to add more products to your store.

We're a 20-year-old business, and a business does not last this long by scamming people. We take extreme pride in our transparent efforts, and I can guarantee that we would never intend to scam you or anyone else.

I would request you to reach out to us using support ticket from your Wholesale2B account and discuss how we could work together to get this resolved. Most of the issues are immediately resolved by our ticket support staff, so, communication is always appreciated.

To sum it up, you were not charged wrongly, and we were not trying to scam you at all.

Thanks and regards,
Aniruddha Pathak
Design Director - Wholesale2B

Rated 5 out of 5 stars

NIHAN

NIHAN, WAS VERY KIND AND HELPFUL. SHE SHOWED ME THE RIGHT PATH TO TAKE. SHE DID A
FANTASTIC JOB.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Wholesale2B customer service is both trustworthy and outstanding!

Mia from Wholesale2B's customer service team truly exceeded my expectations! As someone new to eBay, I was struggling with configuring my listings, but Mia patiently guided me through the process and made it so much easier. Her expertise and friendly support were outstanding. Wholesale2B has proven to be a trustworthy and reliable service, and I’m excited to continue using it. Highly recommend!

December 4, 2024
Unprompted review
Rated 2 out of 5 stars

Don’t waste your money

I paid for the Amazon plan. It did not work for me. Anything I would try to upload would get rejected for different reasons. The items that would actually go through (very few) no one wanted to buy or were out of stock or I had to delete them anyway because i couldn’t match the price or offer it at a lower price. For me as a new Amazon seller it was just useless.

October 30, 2024
Unprompted review
Wholesale2b.com logo

Reply from Wholesale2b.com

Hi Angela,

Thank you for taking the time to share your feedback with us.

I'd like to clarify some things here. About the product prices, those are provided to all of our members on 'as is' basis, which means they directly come from the suppliers - and Wholesale2B doesn't intervene or alter those prices in any way. If you feel that some suppliers are priced high, you can report the same to us, and we'd investigate the matter immediately.

I understand from experience that everyone's experience with listing on Amazon is different, and we've members making a ton of profits while listing to Amazon without any issues. We see this every day, and assist you throughout the way; we only seek for your patience in return.

I am unable to find your account based on the name, but I would like to get in touch with you directly using either a support ticket or direct mail at anijr@wholesale2b.com to assist you in resolving your issues.

Please allow us to serve you better.

Thanks and regards,
Aniruddha Pathak
Design Director - Wholesale2B

Rated 5 out of 5 stars

Zara went above and beyond

Zara went above and beyond supporting me and my issue. Even staying with me while I tried troubleshooting on my own. She also provided multiple possible solutions and was very kind and patient with me.

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

Worst service I bought an Amazon option…

Worst service I bought an Amazon option for 99.00 and the prices they give you is ridiculous. Is impossible to make a sale on amazon with this cost so high and they don’t reimburse your money. I saw the problem 15 hours after I pay and they just cancel any chat you start asking to cancel and money back. I don’t recommend this company. Just better try other options.

October 23, 2024
Unprompted review
Wholesale2b.com logo

Reply from Wholesale2b.com

Hi Nelson,

Thank you for taking the time to share your feedback with us.

I can see that you've activated the Amazon plan about 6 days ago and pushed 60+ items to your Amazon store successfully so far.

1. That's too small a window to judge your scope of generating sales. It's rare, but it could take upto 2 weeks for you to see your first sale, depending on your profit markups, products you've chosen, etc.
2. It's not impossible to make a sale with Amazon and Wholesale2B. Our biggest sales drivers for our members are Amazon and eBay, with Amazon generating a little over 250 orders per day on average per member.
3. Our prices are indeed wholesale. They aren't high as your portray, but extremely low compared to other dropshipping platforms and low enough to generate profits for you on Amazon and other platforms.

I also see that you haven't reached out to us for canceling your plan. You instead asked us to add profitable items to your Amazon list, which we promptly did. Nowhere did I find a cancelation request.

I would request you to reach out to us using support ticket from your Wholesale2B account and discuss how we could work together to generate a sale. If you aren't comfortable with Amazon, you can always switch to eBay plan for free and start selling on eBay, where you would have lesser hassles from the platform itself.

Thanks and regards,
Aniruddha Pathak
Design Director - Wholesale2B

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