Why Hats Reviews 

9
TrustScore 4 out of 5

4.1

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Company details

  1. Hat Shop

Written by the company

Why Hats is a Spanish handmade hat brand based in Barcelona. Each hat is individually crafted, dyed, and shaped by hand, embracing imperfection as a mark of authenticity. Every piece is designed to reflect the personality and story of its wearer. The brand also offers a Custom Hats service, allowing customers to take part in the creative process, from the shape and color to the final details. Inspired by bohemian, western, and rock & roll influences, Why Hats turns the hat into more than just an accessory: it’s a statement of identity and attitude. Every creation is unique, made entirely by hand in Spain, ensuring true craftsmanship and individuality in every design.


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4.1

Great

TrustScore 4 out of 5

9 reviews

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4.1

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(9)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

🌟 A wonderful hat, but a very frustrating experience



I’m writing this review because after months of waiting, I no longer receive any response through messages or email.

I ordered my second hat on February 1st and paid in full on February 3rd. Despite several updates saying they would “start soon,” I only received the hat on August 3rd — without the harmonica that was part of my order.

What followed were multiple promises that the harmonica had been shipped, but this turned out not to be true. The last update I received was on October 22nd, stating that I would receive it on October 23rd. It is now November 27th, and I still haven’t received anything. My messages and emails remain unanswered.

The quality of the hats is truly amazing, but the service and communication unfortunately are not. It’s very disappointing that such a personal and expensive order is handled this way. I hope this review finally prompts a serious response and that they deliver what was promised.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ A Master of Hat Design

⭐️⭐️⭐️⭐️⭐️ A Master of Hat Design — The Best in Spain

If you’re looking for a truly exceptional hat designer, look no further than WHY Hats in Spain. Known for creating iconic pieces for celebrities like Johnny Depp and Furtus, their work speaks for itself — but experiencing it firsthand is something else entirely.

I reached out for a custom hat to represent my new barber studio in Naples, Florida, and the result blew me away. From the very first FaceTime consultation, Genis was attentive, creative, and incredibly detail-oriented. He understood exactly what my brand needed and translated that vision into a hat that feels unique, meaningful, and absolutely premium.

The craftsmanship is flawless, the fit is perfect, and the overall experience — from communication to delivery — wasn’t just good… it was amazing. The hat has already become a defining piece of my brand identity.

I can confidently say that I highly recommend WHY Hats, and from here on out, I’ll only trust them to make my hats.
Hands down the best hat makers in Spain.

November 23, 2025
Unprompted review
Rated 5 out of 5 stars

Everything about Why Hats shows…

Everything about Why Hats shows exceptional quality. The caps are amazing, the T-shirts have the perfect weight, and the bandanas are great. But without a doubt, the real stars are the hats — the best I’ve ever had. Super comfortable, with a stunning design… just perfect. You can really feel the care, dedication, and passion that Why Hats puts into every detail. Totally recommended!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Service

I ordered a custom hat. First off, I am in the United States, so for me this was my first experience doing something so elaborate over seas. This was also the first time I’ve ordered a hat of this style. From the start Why Hats listened to my idea and made me feel like I was apart of the process. It was comforting knowing this level of customer service.

November 6, 2025
Unprompted review
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