Wick and Wire Co Reviews 5,718

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Thanks heaps Alll yous at WickNWire I'm really happy with my hardware I recently purchased n received just over a week ago..these vaporesso mods are awesome... I had the silverback luxe 2 and it last... See more

Rated 5 out of 5 stars

Haven't actually used the Utillian yet, but will be after Friday when I get my first prescription for medicinal cannabis. It came HIGHLY recommended by others who've actually used it though. Better th... See more

Rated 5 out of 5 stars

Awesome once again! Review from awhile ago, appreciate the added bonus bits, very awesome of you guys to do that. Especially since it's nearly impossible to get herb vape parts anywhere near here

Rated 5 out of 5 stars

Had a few minor problems and questions pre and post purchase. I rang the store and on both occasions the different staff members were helpful, friendly and competent. Product was shipped soon after or... See more

Company details

  1. Vaporizer Store

Written by the company

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Contact info


4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Rated 1 out of 5 stars

Shithouse customer service

Terrible customer service. Happy to take my money but when I have a warranty problem, I sent two emails, 3 weeks ago and haven't had a response.
When I rang, I was rudely told that they had a large volume of emails, as if that is a valid excuse. I have registered my warranty claim with Storz and Bickel, but can't even begin the warranty process unti w&w get around to responding.
Meanwhile I am not able to have my pain medication.
Go somewhere else for your purchases. I certainly will from now.

May 30, 2024
Unprompted review
Rated 1 out of 5 stars

Customer service

Customer service, She treated me like as if I am unwanted disturbance as if I am going to run away, . She is not interested in explaining anything least bit.
Surprised. I thought vaping community is friendly bunch.

June 6, 2024
Rated 5 out of 5 stars

Always great service and great…

Always great service and great products, let’s hope we can rid ourselves of the corrupted uni party’s at play in our government and have access to purchasing liquid nicotine so we can keep off the ciggies.

June 7, 2024
Rated 5 out of 5 stars

Highly recommended

Great prices, cheaper then most other sites, still had stock, other sites didn't and free and fast shipping. Highly recommended.

June 6, 2024

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