Wickey GmbH & Co. KG Reviews 744

The website was easy to navigate and once I'd worked out how to log in, I liked that you could select products onto a wishlist to compare them. Because the monkey bars are a big financial outlay, this... See more

We got the invoice signalling the climbing frame was shipped a week outside the estimated delivery window and got the shipment 10 days after, so around 2 weeks late but otherwise all good! Very good c... See more

Great customer service. Unfortunately we were informed soon after placing our order that the climbing frame we ordered was out of stock. We were offered an alternative climbing frame which was bigger... See more

Easy to use, couldn’t work the Black Friday discount but after a day of wondering 🤔 committed. Look forward to receiving product and hope it’s the Xmas 🎅 gift of dreams. A big purchase but other rev... See more

There was clear communication from ordering to delivery. Emails were answered within hours. Delivery was great, packaged really well. The wood is thick and of a high standard quality. Instructions wer... See more

Absolutely fantastic product from a very reliable company. Very well made materials & endless fun for the children! Great value for money with plenty of compliments off everyone. This park has complet... See more

I had been researching climbing frames for quite some time when I came across Wickey. Their customer reviews were fab, the website was so easy to use and a fantastic sale on making superb quality clim... See more

I have researched a lot of climbing frames over a long period of time but Wickey’s website was great. It enabled me to compare different models easily, check measurements and visualise the frame with... See more

The website is clear and easy to use, the switching between colours and the sizes are easy to understand. Delivery is longer than others but the quality looks so much better and my kids are going to b... See more

Don't bother ordering from Wickey / Fatmoose. It's been 9 weeks since I ordered and paid. It took 7+ weeks for a delivery to arrive. Discovered parts missing and only God knows when we’ll receive the... See more

I would definetly recommend using wickey if your looking for the perfect climbing frame. I chose the wickey smart yard, my children absolutely love it, its going to last them years. It was pretty stra... See more

The climbing frames on offer by Wickey presented nicely, the colour variations are great and the ability to view how it looks in your garden is extremely helpful. It was very easy to build what we wan... See more

My experience with Wickey was good, after placing my order they kept me updated with delivery schedule, unfortunately it did take over 3 weeks to arrive but apart from the long delivery the product it... See more

I was looking for an outdoor gym that would compliment my garden with a more wooden aesthetic. Wickey seemed like the only choice, so an inevitably bulky delivery arrived with my frame and mounts. Sim... See more

The wickeys climbing frame arrived on time and was well packaged. The instructions were very straight forward and easy to follow. 2 people managed to get the main components built in a couple of days... See more

Shopping with Wickey was so easy! Found exactly the climbing frame we were after with so many options available and so customisable it was a breeze! Noticing everything was on sale helped and with the... See more

The order was dealt with quickly and the pieces arrived in good condition. The currier was also really helpful in placing this where we wanted it to go. It did take a little time to put this toget... See more

I did lots of research on which company to go for and loved Wickey, their colour options and designs were gorgeous. However, we were sent the wrong colour accessories, when I messaged them they then s... See more

Lousy service! We spent over EUR 1,000 for a play house with expected delivery between March 31 and April 14. Nothing. Not even an apologetic message delivery was delayed. So far we've called 6 times... See more

I absolutely do not recommend them! I have never, ever encountered such an unprofessional company! I placed my order on May 2nd!!! The maximum waiting time for my order is June 18th. They lie about th... See more

Great range of climbing frames. Wanted something small but large enough for my 2 children, and without a swing. Easy ordering and great communication via emails. Quick delivery A++. Would recommend... See more

My grandson absolutely love his activity centre. It is a real delight watching him play on it! It was also quite easy to put up, my son who is no carpenter, followed the instructions given and ma... See more

We bought the Wickey Smart Camp earlier this year, the delivery took slightly longer than the estimate but it was worth the wait! Easy to construct with easy to follow instructions and the kids have a... See more

Climbing frame is fantastic. Turned up well and efficiently packed with no damage. Instructions were clear and concise and detailed exactly what you needed. Everything that was detailed in the list wa... See more

These beds look amazing and fun. My friend shared the site with me and i just had to buy one. My first order was unable to be delivered and i found Wickey very responsive and helpful and guided me to... See more

Purchase experience was smooth and quick. Lots of colour choices to select and optional add ons were clear and transparent. Looking forward to receiving the frame and will leave a review about the del... See more

good solid bed and my little one loves it , did take about 6 hours and two men to build as instructions could have been a bit clearer but the finished product for the price is really good value for mo... See more

Absolutely disgusted with this company. We placed an order 5 weeks ago. Waited almost 3 weeks for delivery and the product was so poorly finished we had to send it back. It was not damaged in transit,... See more

I recently ordered double swing set and many other items and I’m thrilled with the entire process! The website was incredibly user-friendly, with clear photos and detailed dimensions that helped m... See more

Instructions were clear, delivered safely and communication great. Product is 'Climbing Tower Wickey Smart Allstar'. Very durable and sturdy, will last a long time.

This is the third time I’ve made a purchase from Wickey, as the children had outgrown the other one and a tree damaged the second! This time we went for a larger climbing frame as we are in love... See more

Customer service is really good and the climbing frame we brought is amazing, wood is good quality and the delivery service was quick. My kids really enjoy what I've purchased for them with plenty to... See more

This is a great piece of kit. There was an excellent choice on the website and the pallet delivery was flawless. The whole thing was easier to assemble than expected and it's an excellent addition t... See more

Using Wickey was quick and easy to use. Their option to pay via PayPal made it even easier and made the purchase feel safer and more protected. Can’t wait for the product and the look on my girls’ fac... See more

From order to delivery the communication and updates from wickey were excellent. When the equipment arrived all items were present and the parts list was clear, as were the instructions to build. Good... See more

Easy to use website which give you the opportunity to select what you need and what price range and still have a good selection to choose from. I really like all the options of colours and designs

Easy to understand and use the website. Clear options and multiple choices available. This is the second climbing frame I’ve bought and I highly recommend this company.

Can’t believe the selection of parks and equipment never seen anything like it before. Can’t wait to built it up and see my sons face he is going to love it !!

The products at wickey look amazing and we can't wait for ours to arrive! The process was simple to purchase and it was made so easy with the bundle option for the anchors and extra guarantee in the p... See more

Positives: Clear, step by step instructions. Solid once built. Good quality materials - feels like it should last a long time. Negatives: Two pieces of wood missing from delivery and slide a bit dam... See more

No regrets on our monkey bar purchase from Wickey. May not be cheap but you get great quality for your money. Recommending to all our friends now

These are the most ridiculous items I have ever purchased. It is completely crazy to send a complicated construction with defective pieces, hopeless instructions, and a pathetic way of assembling. Als... See more

Quality of product was good. Transportation of parts was poor. Several items damaged on arrival. However these were replaced in 1-2 weeks.

Super easy purchase and selecting some great added extras our kids will love. Fast delivery too, 5 stars!

Great website, very easy to use and just ordered my son a big climbing frame for his 3rd birthday. After looking at many options, we found the perfect one on Wickey. I can’t wait for it to come, I hop... See more

Just purchased a climbing frame and swing from Wickey and the process was so easy and simple to use. Everything is well explained and would recommend a look. Once I receive the frame I will write a re... See more

Ordered a climbing frame through this company. The order was initially delayed in arrival which meant it didn't arrive in time for the birthday present it was meant to be. Once arrived parts missin... See more

Really easy website to navigate with high spec products. Has all the items required with enough detail so you know what you are buying.

Not the best of playsets but dose look nice...the wood quality is not the best had to get them to send more parts...so had to wait as this company wickey is based in Germany so uk orders can take a wh... See more

I think the options and visuals were really easy to use for peace of mind Payment options also super for parents!! Nice Free delivery too!

We purchased a climbing frame based on the delivery times. We were told it would be delivered between 11-18 June. It wasn’t even dispatched from Germany until the 20th, it is now the 27th and I have s... See more

My order was missing several parts and others were damaged, I have since received 2 deliveries of missing /damaged parts but I am still missing some of the parts. This has been dragging on for over 8... See more

Website is user friendly & such a brilliant choice of climbing frames. Cannot wait for the product to arrive for my little girls birthday.