pleasant web page, wide choice of products that we were looking for, long guaranty & German quality. Also the instruction videos are valuable and helped us to make the choice to buy.
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The overall impression is excellent. The quality of the wood could have been a little better, but considering the price, there is nothing to complain about. Our daughter really likes the playground an... See more
Company replied
It was very difficult to decide which playground t to buy as every one was nice with its own esprit. The overall purchase was a pleasant experience. A benefit was also to choose out and play aroutn... See more
I expected a quality German product and instead I received a poor quality and ill-conceived product. The product is not worth its price. First, I complained for two times about the delivered goo... See more
Company replied
4.6
Excellent
59 reviews
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Long guaranty & German quality
pleasant web page, wide choice of products that we were looking for, long guaranty & German quality. Also the instruction videos are valuable and helped us to make the choice to buy.
May 28, 2024
Unprompted review
I like the way Wickey presents its…
I like the way Wickey presents its goods. Products are well-described and the information is precise.
March 4, 2024
Unprompted review
Good experience
Web page is very transparent, everything is explained in details about the goods, seems easy to manage everything.
January 8, 2024
Unprompted review
PURE DISAPPOINTMENT :(
I expected a quality German product and instead I received a poor quality and ill-conceived product.
The product is not worth its price.
First, I complained for two times about the delivered goods and the missing parts.
And even then, during the installation, I encountered other illogical technicalities.
- poor wood quality
- unstable swing construction even with original anchors
- not sufficient amount of material for covering the roof and railing
August 23, 2023
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer,
Thank you for your review. We deeply regret hearing about your disappointing experience. Your concern matters to us, and we sincerely apologize for the inconvenience you encountered during the delivery and installation of our product. If you have any questions or concerns, our customer service is here to assist you.
Your Wickey Team
I order a product 20/06 and still didn…
I order a product 20/06 and still didn t got it. Minimum 5 times called a call centrum, but nobody can t help.
June 28, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are very sorry that you are still waiting for your order. We gladly look into this matter for you. To do so, we need your order number. Please provide us this through the contact form on our website with the subject "rating". Thank you for your efforts. Your Wickey Team
Order confirmation was very fast
Order confirmation was very fast. The product looks good quality.
April 4, 2022
Unprompted review
It is tricky no it is WICKEY ;)
Dear Wickey team now I understand what is a true child hapiness. Maybe you can try to design a playground for adults ;) Thank you
March 27, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your fun review! We are pleased that our products even excite you as an adult. Don't worry, we won't say anything if you go and play on the play tower once the children are in bed, fullfilled and tired from playing all day long. Your Wickey Team
Perfect price
The price was the main element that makes me to choose your product.
March 17, 2022
Unprompted review
best good price.
March 13, 2022
Unprompted review
Wickey Smart Victory
The purchase was very convenient. I have had one technical question about the playground so I contact per email help desk and they promptly answer my question. I am satisfied with everything :)
February 17, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you are fully satisfied with your buying experience at our webshop. Our customer service was more than happy to help you with your query. Wishing your family lots of fun with the playground equipment. Your Wickey-Team
Quick delivery
Product arrived within 10 days to Slovakia. The instructions were clear and helpful and my husband build it with a friend within 2 days. My 2 kids and neighbours love it. We play on it every day and swings even hold a grown up 😁
December 5, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for taking the time to write a review. It is great to read that so many get to enjoy the playset both kids and grown ups. We wish you all lots of fun together. Your Wickey Team
Perfect playground for children
Perfect playground for children, famous colors, good quality, nice accessories
December 3, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are glad that we were able to convince you of our products. Wishing your kids a great time playing. Your Wickey Team
Good quality and price
December 3, 2021
Unprompted review
We have 2 products from Wickey and are…
We have 2 products from Wickey and are great! Very quality products, kids loves it! Easy to assembly.
December 3, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback and for choosing to purchase some Wickey products. Wishing your kids lots of fun playing with it. Your Wickey Team
Reply from Wickey GmbH & Co. KG
Dear customer, thankyou for your feedback. It makes us happy that your girls are thrilled about their new play tower. Wishing them the best times running, climbing, sliding, swaying and what not on and around the Wickey Smart Shell. Your Wickey team
We are really happy with this house
We are really happy with this house, material is pretty solid, but what is most important, kids are happy.
December 2, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We competely agree, the happiness of children is indeed the most important thing and we wish them lots of fun with their playhouse. Your Wickey team
Wickey MultiFlyer with wooden roof
I ordered the Wickey MultiFlyer climbing frame, the package came even faster than it was claimed, good quality, children love it
December 2, 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your review and for choosing to purchase a Wickey playground. Wishing your family lots of fun moments on and around the Multiflyer. Your Wickey team
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