Wiggly Wigglers Reviews 126

TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

I was very disappointed with my order of worms, they were very limp & weak having very little life in them. I held them in my hand to warm up, but they didn’t improve in there movement or vitality.... See more

Rated 5 out of 5 stars

I’ve ordered a few times from Wiggly Wigglers and never had an issue, but on my last order, the bokashi bran turned mouldy within a couple of months despite being stored in a cool dry place. Emailed... See more

Rated 5 out of 5 stars

Great company for all things bird food & home composting, even British fresh & dried flowers (gorgeously stylish dried Xmas wreaths etc). My garden birds particularly like their huskless bird seed, &... See more

Company replied

Rated 5 out of 5 stars

Wiggly Wigglers may not be the cheapest, but quality is always fresh, bird food variety is excellent. Fat suet pellets are appreciated by birds all year round. Although I live in Scotland and pay high... See more

Company replied

Company details

  1. Garden Center
  2. Furniture Store

Information provided by various external sources

The award-winning natural gardening supplies company.


Contact info

3.9

Great

TrustScore 4 out of 5

126 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Will not supply to the is of Wight…

Will not supply to the is of Wight without a hefty postage even though it can come by royal mail. When I post things to the mainland I am not charged extra. There should be the option of who you want to send it by and the courier price

October 17, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. I ordered my wriggly worms on the Monday and they arrived on the Tuesday, and that was to the Highlands and Islands AND with no extra P&P charges. Couldn't ask for a better service

October 4, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Wiggly Wigglers - well worth paying a bit extra

Wiggly Wigglers may not be the cheapest, but quality is always fresh, bird food variety is excellent. Fat suet pellets are appreciated by birds all year round. Although I live in Scotland and pay higher delivery charges, I still feel the quality and consistently excellent freshness of products is worth the additional costs. No seed is wasted and I don't have to be concerned about any moulds or toxins that some bird seeds/ peanuts have

September 17, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Really pleased with our urbalive worm farm

Really pleased with our urbalive worm farm which arrived in less than 2 days from ordering. Very stylish and a great way to deal with fruit/vegetable waste and even empty the vacuum to create compost and plant food. The information booklets have been invaluable as we are novices. So far the worms seem happy too.

September 12, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 3 out of 5 stars

Ordered & paid for my items two weeks…

Ordered & paid for my items two weeks ago & I haven't heard anything from the company at all. I have finally received a response to my email to find they are waiting for an item to come in to complete the order. Communication hasn't been good fingers crossed I get most of my order in the next week.

July 23, 2021
Unprompted review
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Reply from Wiggly Wigglers

I’m really disappointed to read this review. I’m really sorry there was a problem with your order and we missed to update you. However an order acknowledgement was sent to you and received at the time of ordering and the first we were aware there was a problem was when you chased the order at 11.59 today. I sent the email to Rach who investigated straight away. At 12.46 you sent a follow up and I checked with Rach and she was replying at that very moment having worked out that the whole order had gone into back order which was a mistake (we should have notified you and sent the whole order less the aerator). At 12.52 you gave a 1 star review and in the meantime Rach replied and explained that we were really sorry this had gone into back order because we had run out of aerators. By then you had referred the problem to paypal to investigate. By then Rach had confirmed that she would send your complete unit less the aerator on Monday. Whilst we definitely made a mistake I think Rach really has done her best to sort this. Heather

Rated 5 out of 5 stars

Wonderful live meal worms

Just a quick note to say how wonderful the live meal worms are. The Blackbirds and Robins wait at the window for me and now we have 3 fledgling Robins and 2 fledgling Blackbirds, it is so good to see and it cheers me up. The Bluebirds and Wrens take the worms but are not as brave.

July 14, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for the kind comment :)

Rated 1 out of 5 stars

The new urban wormery is really…disappointing.

The new urban wormery is really disappointing. It is very stylish, but you need to cover the top to stop water sitting in the lid around the wooden handle. The tap is very awkward to reach, it's right underneath the unit, so very difficult to use. The standard wormery is less pretty, but far more practical to use.

July 7, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for your review and I’m sorry you prefer the design of the previous model of wormery. We believe the tap location is much better as it drains ALL the liquid which is much better than most wormery designs. In terms of water choosing a sheltered location is best for all sorts of reasons and just like in the wild as long as you have the tap draining (leave it open if you like with a container underneath) all should be well. We don’t manufacture the kits but we chose this one on the way it works, the way it looks and it’s Red Dot design award. We make and supply the insides rather than the plastic (we are farmers not a factory) and love the principal of worm composting to recycle waste at source

Rated 5 out of 5 stars

A very efficient first class service.

A very efficient service. The worms arrived on time and in the pink. The information given about setting up a wormery was detailed and clear.

June 25, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Brilliant service

Brilliant service, hardworking worms and accessories safely and promptly delivered. Highly recommended.

June 25, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Worms lost and found…

My initial order was lost in the belly of the beast called The Royal Mail. Poor worms! Rachel replaced them straight away and they were in the soil within a day. Good service.

June 17, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Happy worms!

Worms arrived this morning, fast delivery and in very good condition ready to be added to my compost heap

June 17, 2021
Unprompted review
Rated 4 out of 5 stars

Great service, great mealworms.

I have dealt with this firm in the past and have always found it nice and efficient. I wanted live mealworms this time, and they came quickly and were obviously nice and healthy. Would not hesitate to recommend them to any other person if my experience is common to everyone else.

June 15, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for the kind review

Rated 5 out of 5 stars

WORMS little miracle workers

Our lawn was full of weeds compacted and wet all year round it was terrible. Not wanting to go the chemical route i came across wiggly wrigglers and read an article on introducing more worms to the lawn to break down the soil and improve conditions. We drilled holes in the lawn purchased lots of worms (big big worms) and added them to the holes, top dressed the lawn and added grass seed (which we had done before with no positive result) and within a few days we were seeing worm casts which was fantastic! Anyway a few months later the lawn has greatly improved even the neighbours are commenting on how good it looks.

June 12, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks so much for the kind words :)

Rated 5 out of 5 stars

Fantastic service!

First time customer, and very impressed. My order was dispatched within thirty minutes of being placed, and delivered the following morning. I will definitely be buying from them again in the future.

June 11, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks so much for the fab review :)

Rated 5 out of 5 stars

I purchased a URBALIVE starter kit…

I purchased a URBALIVE starter kit after being recommended by a friend to Wiggly Wigglers, although it’s early days I have been very happy with the service I have received and the information available on the site, the videos are a great help for a beginner, the product bought is very sturdy I would recommend the Company to anyone

May 29, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 1 out of 5 stars

Bokashi bran went mouldy

I purchased a batch of bokashi bran from this company as it was better value (and not in plastic) than the first batch I'd bought from a different seller. Despite it being stored in exactly the same way as the first batch, which lasted nearly a year, it went mouldy after only a few months. I had noticed that this company's bran was darker and more moist than the bran I'd got elsewhere. I didn't think anything of this at the time. I contacted Wiggly Wigglers to ask why their product had gone mouldy despite it being stored in air tight containers and their response was disappointing. They blamed the storage despite me explaining why this was unlikely and advised me to compost it. At £20 with postage this isn't good enough. I'll be purchasing elsewhere in future.

EDIT: Following the reply from Wiggly Wigglers I emailed them as requested. This was on the 17th May and as of 29th May I am still waiting for a response. Was your reply just for show then as you clearly aren't bothered about providing genuinely decent customer service.

May 15, 2021
Unprompted review
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Reply from Wiggly Wigglers

I'm sorry to read your review about the bokashi. Our bokashi bran is made in exactly the same way as the vacuum packed product - it’s mixed wet with mollasses and effective micro-organisms and smells exactly the same as the vacuum packed product. The difference is that it is dried as well. This means it can be kept stable but as soon as you add it to the bokashi in the bin it activates and works in exactly the same way. I'm also very happy to relook at this for you if you email me direct with the details of when purchased and stored and pleased to replace if of help. heather@wigglywigglers.co.uk

Rated 5 out of 5 stars

Excellent service

I use Wiggly Wigglers for live mealworms and the product is always excellent. My last order, that should have been delivered by Royal Mail, did not arrive. When I let the company know this, they immediately sent a replacement with no hassle.

May 12, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for the lovely review :)

Rated 5 out of 5 stars

Taking care of the birds and even the bees

We have been buying live mealworms every week for 20 years and the birds love them, and they really rely on them at this time of year when they are raising their young.

We also got our compost wormery from Wiggly Wigglers, and that has been quietly turning our kitchen waste into compost for a decade, helping our garden to flourish.

The people are lovely, the service is great and you are helping wildlife at the same time.

May 2, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for the kind review :)

Rated 5 out of 5 stars

Top quality at sensible prices

I made the silly decision to buy Bokashi bran from Amazon Marketplace instead of Wiggly Wigglers. I didn’t realise that I could have got 66% more if I had used Wiggly Wigglers. Never mind lesson learned I will always go to Wiggly Wigglers first as they offer the best value. The quality of their goods is also top quality so it’s a win win all round. They also offer discounts for subscriptions so that’s also a bonus. Well done guys ❤️

April 28, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for the lovely comment :)

Rated 5 out of 5 stars

Received an exquisite bouquet

Received an exquisite bouquet - one of the nicest ive ever had. Will certainly use this florist in the future .

April 25, 2021
Unprompted review
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Reply from Wiggly Wigglers

Thanks for the kind comment :)

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