Hello, For many years I have ordered the Raquel Welch, "Enchant" Wig Colour: RL56/60 Silver It is natural looking, stylish & just lovely. Easy care & the quality makes for a long lasting, re... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Fast service and quality videos to see the product being worn. I also appreciate the ability to see the color selection on a model rather than just a small swatch. The wig was great. Belle Tress is su... See more
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Initial experience was good, but subsequent searching not so good. Color are defined with blurry pictures and numbers, not names of colors. I like the color I eventually choose but have no idea how t... See more
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The quality of the wig I received wasn't up to wigs.com's usual standards; the bangs looked like they had been cut, and the hair was sticking out in unusual places. However, the return was very easy... See more
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Company details
Written by the company
Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Contact info
5055 Keller Springs Road, Suite 300, 75001, Addison, United States
- 800-581-2001
- sales@wigs.com
- wigs.com
4.5
Excellent
11K reviews
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Good
Fast delivery (with surcharge), good coustumer service, price superior to the competition (despite occasional discounts)
March 23, 2026
Reply from Wigs.com – The Wig Experts™
Marie-Claude Gauthier,
We appreciate your feedback! We're happy to hear that you found our delivery fast and our customer service helpful. We acknowledge your comment about our pricing. Thank you!
My new go to place for wigs
Fast shipping. Easy returns. I will be back soon. This sight has a large selection, I like choosing my color. And there is not a wig shop in my town. I had to travel 1 1/2 hours to a wig shop and pay $50 for the appointment for my first wig. Thank you for your service.
March 23, 2026
Reply from Wigs.com – The Wig Experts™
Barbara ,
We're glad you found our fast shipping and easy returns helpful. We appreciate that you value our large selection and color choices, especially with the limited local options. Thank you for your feedback!
Good Communication with Wigs.com. Wouldn't hesitate in using them again!
Great service from Wigs.com. Wig was well packaged and a full explanation of how to get the most out of it.
Sadly the courier (EVRI) left my package outside my front door. I live in a block of flats and anyone could've stolen it. I was not happy about that.
March 21, 2026
Reply from Wigs.com – The Wig Experts™
Vivien,
We're glad the wig and information were helpful. We appreciate your feedback and are sorry the courier left the package unattended. We'll address this with them to improve our delivery service.
SAFE PURCHASE, ALWAYS!
It's always a pleasure to buy from Wigs.com because I know I will get a quality item at an affordable price, great customer care and free shipping. And the best part is a hassle free returns.
March 21, 2026
Reply from Wigs.com – The Wig Experts™
Shopgirlpro,
We're happy to hear you consistently receive quality items at affordable prices with great care and free shipping. We appreciate you mentioning our hassle-free returns!
Reply from Wigs.com – The Wig Experts™
Dl White,
We're happy to hear that your order was accurate and on time! We appreciate your positive feedback and are glad you had great service.
Beautiful wig
The wig is light, gorgeous and the color is perfect and it arrived quickly!
March 20, 2026
Reply from Wigs.com – The Wig Experts™
Dot,
We're so happy to hear that you find the wig light and gorgeous, and that the color is perfect! We appreciate your feedback regarding the quick arrival.
I've bought several wigs through…
I've bought several wigs through wigs.com and happy with the wigs and the service. It takes a while to receive the wigs but so far they are worth the wait.
March 21, 2026
Reply from Wigs.com – The Wig Experts™
Mable,
We're happy to hear that you are pleased with the wigs and service! We appreciate your patience regarding the delivery time, and we're glad they're worth the wait. Thanks for your feedback.
Wigs.com is my favorite site to shop…
Wigs.com is my favorite site to shop for wigs. The availability, super quick shipping, great sales and easy returns make it an enjoyable experience. Thank you wigs.com!
March 21, 2026
Reply from Wigs.com – The Wig Experts™
Dawn,
We're happy to hear that you enjoy shopping with us! It's great to know that our availability, quick shipping, sales, and easy returns make for an enjoyable experience. Thank you for your positive feedback!
Disappointed
Ordered the Ignite. Colors were lovely, however the sizing did not work the petite was to small and the average was to large. Qualify of wig was not as advertised. Styling was difficult.
March 16, 2026
Reply from Wigs.com – The Wig Experts™
Joanne,
We appreciate you sharing your experience with the Ignite wig. We're sorry the sizing wasn't right, and the quality and styling didn't meet expectations. Please feel free to reach out to our client care team. We will be happy to help you find something that is the right fit!
I loved this wig ;however
I loved this wig ;however, I must return the wig because the cap is too smal. May I try the next size up from this one?
March 19, 2026
Reply from Wigs.com – The Wig Experts™
Deborah,
We're happy you loved the wig! We're sorry the cap size wasn't a good fit. Please start a return, and then you can order the next size.
Wigs.com really delivered
Wigs.com really delivered. My hair started coming out quickly and in clumps, and I made the decision to shave it. My hairdresser fit me in, and just like that—it was done. That same morning, I placed my order.
It’s such a vulnerable experience not knowing how a wig will look or if it will fit. I used the tools on their site and measured twice—because this was absolutely not the moment for a “let’s just see what happens” situation—and I’m so glad I did.
My wig arrived quickly, and I was honestly nervous to try it on. But she is absolutely beautiful and fits so well. The adjustable straps made it feel secure and comfortable right away (and thank goodness, because I did not have the emotional bandwidth for a return process).
This was such an emotional and unknown experience for me, and Wigs.com made it feel easy and approachable. Genuinely so grateful for how smooth everything was during a time when I really needed that.
March 20, 2026
Reply from Wigs.com – The Wig Experts™
Stephie,
We appreciate you sharing your experience during such a vulnerable time. We're glad our tools helped you find a beautiful wig that fits well and provided comfort. It means so much to us that we could make the process easier for you. Thank you for your kind words!
Excellent customer service and quality.
March 20, 2026
Reply from Wigs.com – The Wig Experts™
Pat,
We appreciate you taking the time to share your positive experience; we are so glad you were happy with our service and quality.
Easy to order and shipping is fast
Easy to order and shipping is fast. Nice selection of styles and colors. Love that a comb comes with the wig!
March 19, 2026
Reply from Wigs.com – The Wig Experts™
Michelle,
We're so happy you found ordering easy and shipping fast! It's great to know you appreciate the style selection and the comb. Thanks for your 5-star review!
The wig I ordered is beautiful
The wig I ordered is beautiful! Very light and not too much hair. Very nice platinum color, too.
March 19, 2026
Reply from Wigs.com – The Wig Experts™
Judy D,
We're so happy to hear you find the wig beautiful and lightweight! Thank you for the kind words about the platinum color. We appreciate your review!
Excellent
Wigs were delivered quickly and came in perfect condition. The UPS delivery was fast without the boxes being banged up like USPS does ruining my wig box. The prices were the best that I found for new wigs in the color and brand that I like. The wigs were excellent quality. Ordering online was easy. Thank you!
March 19, 2026
Reply from Wigs.com – The Wig Experts™
Renee,
We're happy to hear that your wigs were delivered quickly and in perfect condition! It's great to know that you found the prices to be the best and ordering online was easy. We appreciate your positive feedback.
Service was wonderful
Service was wonderful. The information I received was great. Just wish you had more low density wigs. I am 77, my hair is thinning so bad. I need a wig but one that does not screen I am a wig.
March 19, 2026
Reply from Wigs.com – The Wig Experts™
Donna,
We're glad you found our service and information helpful! We appreciate your feedback regarding our low-density wig selection and understand the need for natural-looking options for thinning hair.
Easy to order with rapid delivery!
March 19, 2026
Reply from Wigs.com – The Wig Experts™
Jeo,
We're happy to hear that your order was easy and delivery was rapid! Thanks for your feedback.
Person on the phone was very helpful
Person on the phone was very helpful. However, the wig was atrocious. Once I put it on I no longer felt comfortable in making a return. The wig was so horrible my husband insisted I take it off
March 18, 2026
Reply from Wigs.com – The Wig Experts™
Harriett,
We’re really sorry to hear about your experience. We’re glad our team was helpful on the phone, but it’s disappointing to know the wig didn’t meet your expectations.
This is not the standard we aim to provide, and we understand how important it is to feel confident and comfortable with your purchase. We’d truly appreciate the opportunity to make this right for you. Please reach out to us directly so we can explore options for a return, exchange, or resolution that works for you.
Thank you for your honest feedback.
Great products at reasonable prices and…
Great products at reasonable prices and excellent delivery service.
March 17, 2026
Reply from Wigs.com – The Wig Experts™
Brent,
We're happy to hear that you had a great experience with our products, prices, and delivery service. Thank you for your feedback!
I keep buying the pretty wigs over and…
I keep buying the pretty wigs over and over again. In different colors because I love the style. It fits me perfectly. I have tried other styles of wigs some are good and some are not so good.I appreciate your return policy. that’s why I stay as a loyal customer.
March 17, 2026
Reply from Wigs.com – The Wig Experts™
Donna,
We're happy to hear that you love our wigs and keep coming back for more! We appreciate your loyalty and are glad our return policy gives you peace of mind while exploring different styles. Thanks for sharing!
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