wigs4u Reviews 

229
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and comfort of the products, including wigs, scarves, and headwear, often noting their realistic appearance, good fit, and stylish designs. People appreciate the very reasonable prices and the overall value for money. The ordering process is consistently described as easy and straightforward, with many consumers highlighting the prompt, fast, and reliable delivery service. However, some customers also noted that products occasionally did not fully match their expectations upon arrival. Instances included items appearing different from what was ordered, or being lighter in color, more curly, or arriving creased.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality,... See more

Quality

Customers had positive experiences with quality, consistently praising the good quality of products like... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and reliability.... See more

Order

Reviewers mention positive feedback about order, highlighting an excellent and easy ordering experience with... See more

Price

Customers consistently note positive experiences with price, often describing items as fair, great, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was referred to Wigs for You by the NHS after my breast cancer diagnosis, and I had a lovely experience with Ebony. She was warm, understanding, and incredibly helpful during a very emotional time –... See more

Company replied

Rated 5 out of 5 stars

Thrilled received my petite wig today so comfortable to wear does not move which.is a real bonus very relaxed due to the precise fitting and I love the colour 51. I love the petite sizing I will buy... See more

Company replied

Rated 5 out of 5 stars

Goods dispatched on the same day as ordered. Delightful head scarf. Good fit, gorgeous colours and so lightweight I hardly know I’m wearing anything on my head, covering my hair loss. Very comfortabl... See more

Company replied

Rated 5 out of 5 stars

Have been using this company for a couple of years, went again recently for a new wig and had a fitting. Lovely people who are professional and very patient and make the experience so easy, good quali... See more

Company replied


Company details

  1. Wig Shop

Written by the company

Wigs4U is a family run company and has been established for over 30 years, our warehousing and offices are based in the UK and we pride ourselves on our service and quality. Our stock is readily available for same day dispatch and we stock thousands of items in our warehouse.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

229 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(229)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A stylish cap

A stylish cap, with nice buckle detail, bought to cope with coming hairloss during cancer treatment.

I ordered two, and one fits slightly better than the other, but perhaps different colours are made slightly differently.

Nice bamboo fabric. Good value.

July 13, 2023
Rated 5 out of 5 stars

Delivery was prompt and the product was…

Delivery was prompt and the product was excellent quality, but it was unfortunately unsuitable so I had to return it. Returns were very straightforward and a full refund was given within a few days. Would highly recommend.

July 5, 2023
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Reply from wigs4u

Thank you for your valued feedback, its greatly appreciated.

Rated 1 out of 5 stars

I am generally pleased with the service…

I am generally pleased with the service I receive but some weeks ago I was sent a black wig. I returned this and I would like confirmation that the money was returned to my account.
Mary

May 22, 2023
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Reply from wigs4u

Hello Mary. If you would like to call us on 01945 587584 we would be more than happy to look into your return/refund for you. We are saddened that this has caused you to leave us negative feedback.

Rated 5 out of 5 stars

Delivery was as described

I was able to order most of what I went on for. Disappointing to Find That Suki caps are now only available in two colours and not the teal anymore.

June 19, 2023
Rated 3 out of 5 stars

consultation fee

I thought that a £30 fee to try on some head wear was a bit much after already getting a wig and a pack of goods to care for it.
Postage was quick after we paid the extra for next day
delivery as we were going on holiday shortly after could have tried and purchased in about 10 minutes as we did with the wig on the previous occasion

May 15, 2023
Rated 5 out of 5 stars

Sleep hat

The sleep hat is very pretty and soft to wear. Delivery was very quick would highly recommend.

April 26, 2023
Rated 5 out of 5 stars

Excellent customer services

Excellent customer services
Quality and price respects
Highly recommend

April 3, 2023
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Reply from wigs4u

Thank you for your review. We are pleased your overall experience with us was a memorable one and we hope to see you shopping with us again soon.

Rated 5 out of 5 stars

Professional service

March 23, 2023
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Reply from wigs4u

Thank you for your review. We are pleased your overall experience with us was a memorable one and we hope to see you shopping with us again soon

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