While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.5

Poor

TrustScore 2.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wig not happy

Ordered a wig from this company early this year many emails later and still no wig never again. Don't purchase from this company. Still waiting to hear from Frank.

November 2, 2014
Unprompted review
Rated 1 out of 5 stars

Terrible

DO NOT Order here, afther several e-mails, we resieved the wrong wig, it was the wrong color, model and size. Afther dropping a cleam at the creditcard company we resieved our money back.

September 16, 2014
Unprompted review
Rated 1 out of 5 stars

Scam Company

I wish I could give them no stars. They take 2 or more months to deliver a unprofessionally package product (wrong size, no product description, no return address). They ask for convoluted things you need to do before getting a refund, in other words there is no return or refund. Do not order from this company. Total Scam.

June 29, 2014
Unprompted review
Rated 1 out of 5 stars

Terrible experience!!

Terrible company - it took forever for them to send me my two wigs and both of them have many problems. The first one was not the right size and the color was bright red with patinum blonde streaks in it! Totally dried out and not the one I ordered as it was curly and was supposed to be straight - unwearable! The second one took even longer to get and again the wrong wig. It was supposed have a lace front and does not and the hair is super curly with totaly dry frizzy ends. When I go to my account they have put a totally different wig picture into my order as if I ordered the wrong one! Do not order from this company - I lost over $300 and the wigs are unwearable!

April 9, 2014
Unprompted review
Rated 1 out of 5 stars

Unreliable and non-communicative;

I ordered 2 wigs on December 5, 2013 [Order Number 11152] and paid through PayPal December 5, 2013. As of today, February 13, 2014, I have STILL NOT received my product. I have sent them 6 emails and have left them 6 detailed voicemail messages and NO ONE has ever responded. I was hoping to not to have to cancel my order but they have left me with no other alternative.

A very terrible way to run a business. No customer service at all.

February 13, 2014
Unprompted review
Rated 1 out of 5 stars

Beware of buying from this company

This is a shortened version of my experience with this company.
I ordered an ordinary wig from this company on Dec. 4....free standard shipping. A couple of weeks went by with no indication that it had been shipped. When I inquired they said it was taking time because it was tricky to make (huh?). When 6 weeks had passed I claimed non-received with PayPal & requested a refund of my money. Well, lo & behold, within days of PayPal's notifying them of my claim they shipped it by EXPEDITED mail without my knowledge or consent. I never order anything that is shipped expedited because the shipper charges brokerage fees plus taxes on the brokerage fees....which is over & above the normal customs/taxes charges. I have told wigstylish that I will not pay these brokerage fees & I want a full refund as the wig will be returned to them unopened. Stay tuned as to whether I hear from them in response to my email & what it is they intend to do about this situation. Extremely bad experience with this company.

February 9, 2014
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look