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Wigyy Reviews 867

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TrustScore 3.5 out of 5

3.7

Hair Extensions Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent customer service and the helpfulness of the staff, often highlighting specific individuals for their professionalism and quick responses. Many people are satisfied with the quality of the products, finding them realistic and well-made, and appreciate the natural appearance of the wigs. However, some people were dissatisfied with the product quality, noting that items did not match advertised descriptions or appeared cheaply made. There were also instances where customers experienced issues with orders, such as items not being shipped or delays in delivery. A few other people also felt that the return process was difficult or that their requests were rejected.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the natural look and high quality of... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the high quality, noting that wigs... See more

Customer service

Clients share positive opinions on customer service. Many reviewers praise the quick responses and... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report issues such as orders never arriving,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and efficiency.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent customer service. I did have an issue with the wig color as the marketing photo was not the same as uwig I received. That was disappointing but if you order something online without actu... See more

Rated 5 out of 5 stars

After received my first 2 Perla & Muriel wigs, I received so many compliments on my hair looking goog (enthusiastic "Wow! Your hair looks really great!" from friends that know me & strangers as well,... See more

Rated 5 out of 5 stars

To whom it may concern, I have been dealing with Chris regarding a query over the last several days, I am extremely happy with the speedy response to my emails and the manner in which my query has bee... See more

Rated 5 out of 5 stars

I bought 2 wigs, one was just perfect! The second just wasn’t laying quite right. Customer service was excellent! They responded immediately to every email to fix the issue and make sure I was compl... See more

Company details

  1. Hair Extensions Supplier

Information provided by various external sources

We founded Wigyy with one simple goal: To constantly evolve and deliver beauty to our customers, so that everyone can achieve the hair of their desires.

Contact info

3.7

Average

TrustScore 3.5 out of 5

867 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

VICTIMS OF SCAMMERS AND ROBBERS CONDONED BY THEIR GOVERNMENT

Wigyy WIGS ARE ROBBERS AND THEY DO NOT CARE ABOUT THEIR CUSTOMERS EXCEPT ABUSE THE TRUST OF THEIR CUSTOMERS TO DO THE RIGHT THING AND THEY DONT. I APPLIED TO RETURN MY WIG AS IT WAS NOT THE SAME AS DESCRIBED ON LINE NOR WAS IT FIT FOR PURPOSE. IT WAS ILL FITTING BULKY ON ONE SIDE AND LOTS OF LOOSE STRANDS. '
THEY WERE VERY HELPFUL EXPLAINING THE PROCESS TO RETURN THE FAULTY WIG. BUT TO TAKE A PHOTOGRAPH OF THE WIG AND EMAIL BACK TO THEM WHICH I DID...THEY POSTED ME THE ADDRESS TO REPOST THE ITEM BACK TO THEM AND THEY WILL REFUND THE POST AND TRACKING. WHICH I HAD ALSO EMAILED A COPY TO THEM..ITS BEEN 3 WEEKS AND I HAVE NOT HAD A REPLY TO THE REFUND FOR THE RETURN OF THE WIG AND A REFUND OF THE POSTAGE TO RETURN THE PRODUCT...
THIS IS AGAIN A CHINESE COMPANY THAT HAVE A BAD REPUTATION AROUND THE WORLD SCAMMING CUSTOMERS FOR UNFIT PRODUCTS AND PROMISE YOU REFUNDS WHEN THE PRODUCTS ARE RETURNED BUT IT IS ALL AT THE COST TO THE CUSTOMER AND THEN THEY GO OFF THE RADAR AND LEAVE YOU WITH NOTHING NO PRODUCT NO REFUND OF THE PRODUCT AND NO REIMBURSEMENT FOR RETURNING THEIR FAULTY PRODUCTS. THIS IS A WORLD WIDE PROBLEM AND THE CHINESE GOVERNMENT SHOULD BE DOING A SHAKE DOWN ON THESE ILLEGAL ACTIVITIES AS THEY ARE HAVING A HUGE REPUTATION ON THE COUNTRY . ALREADY THE WEST SEES CHINA AS CHEATS, ROBBERS, AND SCAMMERS AND IT IS SO TRUE BECAUSE I AM ONE OF THEIR VICTIMS , BUT THEY SCHEEMING LYING ILLEGITIMATE SCUM BAGS AND NEED TO BE PUT OUT OF BUSINESS.YOU KEEP THAT PRACTICE UP AND THE WEST WILL MAKE SURE ALL CHINESE BUSINESS BE STOPPED AT THE BORDERS WITH HIGH TARIFFS BEFORE THEY LEAVE CHINA ....BUT THE WEST WILL NOT TOLERATE CHINESE VAGABONDS AND DUMP YOU LIKE A HOT POTATOE.....

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing wigs

Amazing wigs -looking like natural hair and look exactly like on the pictures :)I purchased 2 of them and love them both .The delivery was smooth and communication with company great :)Would highly recommend that company to anyone who needs wigs .Nobody could tell that I was wearing one - they thought I just change my haircut and loved the new look♥️

June 30, 2025
Unprompted review

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