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Soho, Le Marais, de 9-Straatjes. Wijck maakt unieke lijntekeningen van 'swerelds bekendste wijken & leuke straatjes en is een musthave voor ieder interieur
Netherlands
2.9
151 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Horrible service, I paid extra for express delivery, three days later i still haven't heard from them and when i called them they just said they haven't even processed my order yet... Never again...
really like the products, great service and great prices.
Poor quality of frame and print, bought in a shop for a present but had to buy another gift
Reply from WIJCK
Hi Bas,
Thanks for your review. If you bought the gift in a shop, we aren't sure if the frame was from WIJCK. As we don't have your contact details, please get in touch with us so we can contact our retailer.
Thanks!
Team WIJCK.
Quality of the wooden frame is very poor. It has scratches all over the plastic cover that is in front of the city map. Do not buy one with a frame at WIJCK, definitely buy one yourselves.
Reply from WIJCK
Dear Robbert,
Thanks for your feedback. We are sorry to hear about the quality issues you experienced with the wooden frame and the cover. We always take quality concerns seriously and strive to deliver high-quality products.
We apologize for the inconvenience this has caused you. Since I cannot find your order in our system, do you have an order number? So I can contact you with a proper solution. Looking forward to hearing from you.
Best regards,
Thim
Ordered one of the London themed posters and a mug as a gift for my partner. Didn't like it very much and wanted to return it within 14 days.
They refused because they added a personal number on the back of the poster to make it personal, which I obviously didn't ask them to do.
The only thing I can do now is file a complaint with the consumer protection commission.
Still haven't received the mug after 2.5 weeks of waiting.
Second time I ordered something at Wijck and both times everything went smooth. Quality is good and delivery is fast. So I am very satisfied and I would absolutely recommend. Will order again!
I ordered a print as a gift. I received it rather quickly compared to the delivery times stated on their website so that was great! Really nice quality print and packaged well. The person who I gave it to was very happy with it! Will definitely order again.
I contacted the service team with a special request for a print. The team responded very quickly, in a friendly and competent manner, and fulfilled my request 100%. I don't know how you can do much better. Great team, great products. Keep it up. Only to recommend
Great quality, great service and fast delivery, would only recommend!
We gave this to a friend with the location of her wedding, she really loved it! Nice design and good service.
Great and fast customer service!
I ordered one of their prints for my sisters graduation and wanted to make sure for it to be on time so a send a message asking if they could ship it asap. They responded super quick and assured me it would be on time. A few days later it indeed arrived at my door! Quility wise it was perfect. You can feel the paper is great quality. Would definitly order again!
Great products and also customisable. Already bought three prints and definitely not my last ones! Keep up the good work WIJCK.
Reply from WIJCK
Hi Annie, great to hear you like our products! Looking forward to your next order :) Best wishes,
WIJCK.
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