Wildfrontierstravel Reviews 750

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-organized and efficient nature of the holidays, highlighting the thoughtful itineraries that offer a rich mix of cultural activities, historical sites, and natural beauty. The staff, including guides and drivers, are frequently commended for their extensive knowledge, helpfulness, and engaging personalities, which significantly enhance the travel experience. Reviewers also appreciate the carefully selected accommodations, often describing them as excellent and unique, contributing to an overall comfortable and enjoyable trip. However, some people mentioned minor issues such as last-minute changes to starting hotels, which affected personal travel plans, or occasional dissatisfaction with the cleanliness of certain accommodations. A few customers also noted a lack of crucial information regarding local conditions, like Ramadan, which could impact the holiday experience.

What people talk about most

Holidays

Customers had positive experiences with holidays, frequently praising the well-organized and diverse... See more

Staff

Consumers consistently report positive experiences with staff, particularly highlighting the exceptional... See more

Location

Reviewers highlight positive aspects of location, praising the fascinating countries and the excellent... See more

Service

People report positive experiences with service, highlighting the seamless organization and meticulous... See more

Quality

Customers consistently note positive experiences with quality, highlighting the excellent hotel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been on many small group holidays this was my first with Wild Frontiers. Our group was only nine people from the UK, USA and Canada with a young but knowledgeable guide. The trip was varied inc... See more

Company replied

Rated 5 out of 5 stars

To begin with, Georgia is a fascinating country but one where there's huge benefit in doing a tour rather than driving or relying on public transport. The interesting places are distant from one anoth... See more

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Rated 5 out of 5 stars

Our itinerary was a great mix of city & rural including temples, palaces, local life, culture & wildlife. We stayed in many beautiful places eating fabulous food. Our guide was extremely knowledgable... See more

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Rated 5 out of 5 stars

The tour through Uzbekistan and the Fan mountains of Tajikistan was well planned, the pace of the travel was brisk as we had a lot of ground to cover without being too fast. You got to see everything... See more

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Company details

  1. Tour Operator

Written by the company

Wild Frontiers is an award-winning adventure travel company founded in 1998 by travel writer Jonny Bealby. We specialise in stylish and original small group tours and tailor-made holidays to the Indian Subcontinent, Central Asia, the Middle East, Europe and the Caucasus, Africa, South East Asia and Latin America. We are firm believers that travelling is all about the experience, and it's in the details - the places you stay, the transport and route that gets you there, and the people you meet along the way - that make the trip. We draw on our extensive local knowledge and array of contacts to create authentic, extraordinary travel experiences in some of the world's most captivating destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

750 reviews

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Rated 1 out of 5 stars

Wild Frontiers Adventure Travel…Knowingly Endangered My Life !.

Wild Frontiers Adventure Travel knowingly endangered my life and the lives of five other clients on their "Tribal Lands of Papua New Guinea " on the Sepik River in September 2024. We were put in a Dugout Canoe with no Safety equipment not even Life jackets for a two hour trip down a fast flowing Crocodile infested river. It was a high powered boat and it hit an underwater obstacle at one point and the whole boat just shuddered. Luckily no one was actually thrown into the water as if they had been they could have drowned or been eaten alive by Crocodiles, as I have already stated no Life Jackets were provided. The accommodation on the Sepik River was in a "Sweat Box" similar to the type that the Japanese used to Torture "Prisoners of War". Later on we were put on a Single Engine Plane for a flight to the Simbai Valley. At no point was I told that I would be going on a Single Engine plane just as I was never told that there would be no Life Jackets on the Sepik River boat trip. Do clients have to Die before Wild Frontiers do the right thing and provide Life Jackets on this trip and tell clients that they will be going on a Single Engine plane?. Both these facts invalidated my Travel Insurance as I was not made aware of this facts before I travelled. It is not a case that there was not the money to pay for Life Jackets as this trip cost £9000-00 excluding International Airfares. I also suffered from Food Poisoning at the Simbai Lodge accompanied by explosive Diarrhoea for several days. It took me ten days to recover. Only two hotels on this trip were of an acceptable standard compared to the amount of money that I had paid. The Wewak hotel and the Port Moresby hotel. The rest were third world with third world quality and standards. The same applied to the food. The packed lunch at the Goroka Festival was a joke , two slices of white bread , a lettuce leaf, and some type of unidentifiable mush. Fruit salad containing rotten Pineapple and a rotten Banana. Nothing about this trip justified Wild Frontiers charging the extortionate price of £9000-00 !.This trip took place between the 03/09/2024 and the 16/09/2024.

September 3, 2024
Unprompted review
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Reply from Wildfrontierstravel

Dear Alan,

Thank you for sharing your feedback. We are truly sorry to hear about your disappointment and regret that your recent experience with us has not met your expectations.

We have been in communication with you and have endeavoured to answer your concerns to bring this matter to a close. Whilst we respect your perspective, we would like to note that this trip has consistently received excellent feedback from other clients and your fellow travelling companions, with many praising the overall experience, the Tour Leader, and the unique adventure it provides in an undeveloped country with limited tourist infrastructure. That being said, we understand that not every trip suits everyone, and we regret that this was not the right fit for you.

As a multi-award-winning tour operator, we operate in over eighty countries across the world and our clients' safety is of paramount importance to us. You should be aware that we fully comply with the local Health and Safety legislation in Papua New Guinea particularly in relation to maritime safety. All canoes and motors which we use are continually inspected by our partner in the Sepik river, who has an exemplary record of safety in a country which is remote and logistically difficult to operate in.

Regarding the aircraft contracted for the charter flight between Mount Hagen and Simbai, I should mention that CASA Papua New Guinea (Civil Aviation Safety Authority) is a recognised state under ICAO (International Civil Aviation Organisation) and Papua New Guinea is subject to the same stringent safety regulations as all other participating ICAO states and is audited by ICAO regularly to ensure quality and compliance. Our partners also conduct "trend monitoring" practices where they record the engine performance parameters and send the statistics to the manufacturer or an approved engine data monitoring company for analysis. This information allows for greater insight into the health of the engine. Single-engine turboprop aircraft are exceptionally reliable, have greater power production and superior high-altitude performance, which are some of the reasons why we use this type of aircraft on this particular tour.

Thank you also for sharing your views about the food on-tour. Our Tour Leader tried very hard during the tour to include as many different styles of dishes as possible, that would therefore enable the group to experience traditional local cuisine and hospitality. As you are aware, particularly in some of the more off the beaten track and rural areas we visit on this tour, there can be fewer places to eat out and the selection of food can be extremely limited, but our crew do the best they can with the local conditions and equipment they have.

Once again, we thank you for your feedback and wish you well on your future travels.

Rated 5 out of 5 stars

Very good company. Highly recommended.

Very well organised. Interesting and rich itinerary. Support before and after trip. Very professional. Lovely accommodation. Great guides. Highly recommended.

January 23, 2025
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Reply from Wildfrontierstravel

Hi Monika, thank you so much for your feedback! We're glad you enjoyed every aspect of your trip. All the best, the Wild Frontiers team

Rated 5 out of 5 stars

Astonishing (and so smoothly done)!

This past January I went on the Encompassing Egypt tour with an Extension at the end to St. Catherine Monastery. It was truly astonishing (the temples with gigantic figures, the tombs, the reliefs) and we went smoothly from one site to another. It was organized so wonderfully and our guide, Ahmed, was always attentive to how we were wishing everything to be perfect. For me, the architecture and art were so very interesting, and the traveling was quite luxurious and added to the experience! I was, and am, grateful! (St. Catherine was stunning and an adventure... )

January 6, 2025
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Reply from Wildfrontierstravel

Hi Stephanie, thanks so much for your lovely review. We're thrilled to hear your tour in Egypt ran smoothly, thank you for choosing us to help arrange such a unique travel experience. All the best, the Wild Frontiers team

Rated 5 out of 5 stars

Acroos the Ganges to Varanasi (Kumbh Mela Festival)

This promised to be a very exciting trip and didn't disappoint. Members of the group had all booked this trip because of the chance to attend the Mela Kumbh Festival. En route visiting Gwalior and Orchha was very enjoyable and the erotic carvings at Khajuarho were mind boggling. Getting to Allahabad for the Mela Kumbh proved more of a challenge as it seemed as if all India was on the same road! Our leader, Umed, did everything he could to mitigate our circumstances - even directing the traffic! We were well guided round the Mela. Some of us getting blessings from the Sadhus and one intrepid member of out group taking a dip in the Ganges.
Varanasi proved to be another challenge with pilgrims from the Mela having travelled on there. The morning visit to the Ghats was successful. It was perfect to see the Ghats from our boat and view Varanasi's waterfront.
Great trip, lovely group and an excellent leader.

February 1, 2025
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Reply from Wildfrontierstravel

What an incredible experience! Thank you for taking the time to leave us feedback on this tour, Barbara. We're delighted to hear you had a great time and Umed was an excellent tour leader. All the best, the Wild Frontiers team

Rated 5 out of 5 stars

Georgia - fabulous tour

My husband & I did the Land of Myths & Mountains Georgia tour in October 2024. So well organised by Wild Frontiers - superb guide & excellent driver. Accommodation was very good. Meals shared with local families was a wonderful experience. Amazing scenery, visits to historical sites & local markets & winery added to a great holiday. Enjoyed ourselves so much we have booked to do Uzbekistan with WF in 2025!

October 5, 2024
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Reply from Wildfrontierstravel

Hi Virginia, thank you for taking the time to leave us a review. We're so glad you and your husband enjoyed your time in Georgia, and hope your Uzbekistan adventure is equally fabulous! All the best, the Wild Frontiers team

Rated 5 out of 5 stars

Ghana is a great country to visit and…

Ghana is a great country to visit and once again wild frontiers made the experience brilliant. The guide on this trip was well informed and attentive and the type of travellers that wild frontiers attracts provides some interesting and engaging people to share it with. Looking forwards to our next trip and all the interesting places we will visit. Oh yes and the home stays are genuine experiences with local people where the money spent goes to improving their lives. On this one a new school and protecting rare species such as pangolins which I am happy to say we saw on our night walk.

January 20, 2025
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Reply from Wildfrontierstravel

Hi Chris, thanks so much for taking the time to leave such lovely feedback! It sounds like you had a brilliant time in Ghana. We look forward to arranging another adventure for you soon! All the best, the Wild Frontiers team

Rated 5 out of 5 stars

Best small group tour I've ever been on

The tour to Guatemala was the best small group trip I have taken in 19 years of travel. Our tour guide discovered ceremonies and celebrations she had never seen in her 30 years of guiding. A Mayan New Year celebration at Tikal was one of the highlights, which could not have been planned. She knew so many locals and had so many connections making us feel welcome as observers to these ceremonies.

January 14, 2025
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Reply from Wildfrontierstravel

We're delighted to hear our Guatemala tour was the best group tour you've ever been on! It sounds like a very special experience, certainly one to remember. Thanks for taking the time to write us feedback! All the best, the Wild Frontiers team

Rated 5 out of 5 stars

Gorgeous Ghana

Just back from a fabulous trip to Ghana with WildFrontiers and African Ashanti Tours - swimming in waterfalls, boating on the Volta river, a couple of days in Kumasi - capital of the Ashanti kings (where I lived as a child and found my parents old house :)), night walks in the forest to see pangolins and bush babies and a fabulous kayak through lagoons on the coast where the bird life was terrific - as well as lots of other stuff. Thank you WildFrontiers and African Ashanti Tours!

January 23, 2025
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Reply from Wildfrontierstravel

Hi Gillian, this is so lovely to hear! Thanks so much for your positive feedback, we're delighted you had a great time in Ghana. All the best, the Wild Frontiers team

Rated 5 out of 5 stars

Excellent trip to Laos and Cambodia

Excellent trip to Laos and Cambodia. WF are definitely at the top of their game from the office in London to delivery of great trips on the ground. WF is now our "go to" adventure travel company.

January 8, 2025
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Reply from Wildfrontierstravel

Thanks for taking the time to leave us a review. We're thrilled to hear we're now your 'go-to' adventure travel company, and look forward to hearing where you'll be heading next! All the best, the team at Wild Frontiers

Rated 5 out of 5 stars

Heart of Indochina

This trip was fantastic. Hotels, transportation, sites, activities were so beyond what I expected. Local people were so friendly and I loved the laughter. I feel I really saw Laos and Cambodia, not just tourist sites, but local villages, boats, schools, and farms.
The Tour Leader, James, was the best leader I have ever had - not only did he stay on top of all the logistics and handle any issues but he was fun to be with, made everyone feel special, knew the local area, made recommendations on what to eat. His understanding of local customs, politics, history really added to the trip. By the end of the trip he even knew each persons preferred spice level and would make sure our food was just the way we wanted it.

January 10, 2025
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Reply from Wildfrontierstravel

Thank you for taking the time to leave a review of your Heart of Indochina tour, Sandy. We are happy to hear you had a great time, and wonderful to hear James was the best tour leader you've ever had! Music to our ears. All the best, the Wild Frontiers team

Rated 5 out of 5 stars

What an amazing trip we had to…

What an amazing trip we had to Guatemala in January 2025! Our excellent tour guide Mitzi gave us so much to think about, look at and enjoy. Her enthusiasm for this colourful country with its rich history, smiling people and varied scenery was infectious. Highly recommended.

January 16, 2025
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Reply from Wildfrontierstravel

Hi Angela, thanks so much for taking the time to leave a review. We're delighted to hear you enjoyed your trip to Guatemala! All the best, the Wild Frontiers team

Rated 5 out of 5 stars

Another wonderful itinerary from WF

Another wonderful itinerary from WF, with a superlative local guide, Mitzi. Especially loved the first week travelling in the Highlands through Mayan communities witnessing their traditional way of life and local customs. Some amazing archaeological sites in the second week. Where to for my 9th WF trip?!

January 11, 2025
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Reply from Wildfrontierstravel

Thanks so much for taking the time to leave a review, Teresa. Wow, trip number nine - let's make it one to remember! We love arranging trips for you, and can't wait to hear where you want to head next. All the best, the Wild Frontiers team

Rated 5 out of 5 stars

Cambodia - Private tour - January 2025

This was our first time undertaking a tailor made private tour of Cambodia. Our WF UK consultant, was very helpful in refining our itinerary, and quick in responding to our pre departure queries. It greatly helps and shows that the Consultants have themselves travelled extensively in the destinations they "sell". Everything in Cambodia was excellently organised, (probably our best holiday ever) with knowledgable local guides, great accommodation and seamless travel arrangements. Not only did we cover the requested sites/attractions, but gained much insight into the daily life, history and spirituality of Cambodia. We will definitely be looking to book further "long haul" tours with Wild Frontiers in the years to come

January 21, 2025
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Reply from Wildfrontierstravel

Hi Amanda, thanks so much for your lovely feedback. We're delighted Jim put together a brilliant Cambodia trip for you, and it ended up as one of your best trips ever! We look forward to the pleasure of arranging another long haul adventure for you again soon. All the best, the Wild Frontiers team

Rated 5 out of 5 stars

Nicaragua with WF.

My friend and I were planning a trip to Nicaragua, and initially spoke to Richard Leonardi, WF's Latin America Travel Consultant. He picked up our brief perfectly, and gave us suggestions for places to visit and stay - his knowledge is fantastic, even suggestions for my reading list. His insight was followed up with great office support, and not one hitch - planning went very smoothly. In country, great guides, lovely places to stay and visit, excellent food (+rum & coffee!) and a special shout out to Nicaraguans themselves - always welcoming and friendly. Highly recommended.

January 4, 2025
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Reply from Wildfrontierstravel

Thanks for your glowing feedback on your trip to Nicaragua, Sarah! We'll pass your kind words on to Richard, many thanks - the Wild Frontiers team

Rated 5 out of 5 stars

Saudi was a true adventure with Wild Frontiers

A holiday became an adventure: On my second trip with Wild Frontiers, I picked Saudi, and with some friends it became so much more than we expected. Incredible people, cultures, places and experiences every day had us excited to see what the next day would bring. From camel markets to mosques and amazing desert experiences this was a more than memorable trip.

December 23, 2024
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Reply from Wildfrontierstravel

Hi Matthew, thank you for taking the time to leave a review of your Saudi trip. It sounds like an incredible experience; we hope to arrange your third adventure soon! All the best, the Wild Frontiers team

Rated 5 out of 5 stars

Bhutan Land of the Thunder Dragon

Bhutan Land of the Thunder Dragon

Excellent trip, a beautiful country, very clean air, snowy peaks, delicious food and a knowledgeable tour leader. A good variety of sites and some hikes/walks that challenged us. The climb to Tiger's Nest on NY day was the cherry on the cake. Dec was cold and even colder indoors as buildings are not heated, make sure to take your warmest clothing and thermals for this time of the year.

December 21, 2024
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Reply from Wildfrontierstravel

Thank you for taking the time to leave us a review. We're delighted to hear you enjoyed your trip to Bhutan. All the best, the Wild Frontiers team

Rated 5 out of 5 stars

It was 16 years since my first trip…

It was 16 years since my first trip with WF to Bhutan - the best holiday I have ever had. At last another WF trip to the Lost City of Arabia Jordan trip. A huge success. Raja, our guide, seamlessly had everything organised and always with a sense of calm. An excellent balance between seeing the sights, walk/hiking, travelling as well as great food (healthy) and company. Spending New Year in the Wadi Rum in a sustainable camp was memorable.. including how the Bedouin live by the stars and given hot water bottles at night.
Two days in Petra gave us the opportunity to absorb the history and life there.
Jordanians were so welcoming and although we benefited from not so many tourists as usual I would not hesitate on encouraging you to go.

December 24, 2024
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Reply from Wildfrontierstravel

Thank you for taking the time to leave us a review, we're thrilled to hear you enjoyed your time in Jordan and wouldn't hesitate encouraging fellow travellers to visit! And what a fantastic way to start the new year. We hope to arrange another adventure for you soon. All the best, the Wild Frontiers team

Rated 5 out of 5 stars

This was our first trip with WF in Uganda

This was our first trip with WF in Uganda. From Entebbe to the Bwindi Impenetrable Forest, to experience the mountain gorillas, WF delivered with an exceptional itinerary with knowledgeable and friendly staff in every capacity. As they got to know us, our local guides suggested additional “experiences” where we could interact with the communities and more readily experience the cultures of our various destinations. For example, my son brought soccer balls to leave with the kids in Bwindi - our guide found the local coach who was running practice! So touching to see their reactions. We visited a women’s cooperative where this same son had custom Ugandan clothes made (less than 24 hrs!) and he wore them in every transit of our trip just to talk about these experiences. WF staff were put to the test when my luggage didn’t arrive at the start of our trip. While this is not the memory of our trip in the least, having a local partner who accompanied me to buy toiletries and clothes then figured out the logistics to pick up my bag and ship it to Bwindi —In these times of stress, I literally embraced my Ugandan “sister” for taking such good care of us - we didn’t have to worry about a thing. There could have been an awful breakdown in communications or logistics, and they over-delivered, in my view. I cannot say enough about our experience with WF - totally customized our every-day, pairing us with happy and knowledgeable guides in spectacular settings. I look forward to designing another trip with them and seeing my Ugandan family again :)

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very special holidays

This was our second WF trip.They were both fantastic and made special because we had experienced, friendly guides who knew and loved the countries we visited and who stayed with us throughout and became our friends. The local guides and drivers were also excellent. In both cases (Uzbekistan and Cambodia), although we went to famous sites, the guides' local knowledge kept us away from hordes of other tourists and in some places we were often the only people visiting. WF holidays are adventure holidays; the days are filled with unique, exciting, varied and challenging experiences. The hotels were very good and interesting in themselves. It was all very well planned and organised.

November 24, 2024
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Reply from Wildfrontierstravel

Thanks so much for taking the time to leave such lovely feedback, Sue. Our guides really know how to get you off the beaten track! We hope to have the pleasure of arranging another adventure for you soon. All the best, the Wild Frontiers team

Rated 5 out of 5 stars

Slow Boat to Aswan

Slow Boat to Aswan. My 5th tour with Wild Frontiers and definitely up to standard. We had a very small group and a superb guide. Starting in Luxor with visits to the Valley of the Kings and Valley of the Queens, the four nights on the dahabiya on the Nile were just the best, so relaxing , excellent staff, stopping off here and there to visit families, markets and temples, it was perfect. I would suggest an add-on day in Cairo and in Aswan. There is so much to see.

December 17, 2024
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Reply from Wildfrontierstravel

Hi Sally, thank you for taking the time to leave us a review. We're thrilled to hear it was up to standard as your 5th trip with us with lots to see, it is a truly special country! All the best, the Wild Frontiers team

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