Delivered on time good flavour not to much pepper really enjoyed IT all do YOU do dry cured unsmocked fat bacon IS there a shipping charge on ordered over 20.00pound
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Review summary
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We have been ordering Wild Game Meat venison and sausages since February 2021. Their products are excellent and service is swift. I usually collect from their depot in Bury St Edmunds and it is avai... See more
Company replied
Fabulous meat at very reasonable prices. The venison is dark, rich & succulent, the wild boar sausages are juicy & full of flavour. I'll be cooking the partridge today. Wonderful!
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The delivery was very quick and I received lots of alerts to ensure there would be someone home to collect it. The meat was beautifully wrapped with ice packs to maintain maximum freshness. I've eate... See more
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Company details
- Online Food Ordering Service
- Butcher Shop Deli
- Food Products Supplier
- Meat Products Supplier
- Meat Wholesaler
Written by the company
Welcome to Wild Game Meat Ltd, your one-stop destination for the UK's finest and freshest game meat. Our mission has always been to source and deliver the highest quality game meat to our customers, ensuring a delightful experience every time.
Contact info
Wild Game Meat, 10 Ailwin Road, IP32 7DS, Bury St. Edmunds, United Kingdom
- 01284 844240
- info@wildgamemeat.co.uk
- wildgamemeat.co.uk
4.6
Excellent
225 reviews
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Replied to 75% of negative reviews
Typically replies within 24 hours
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Defrosted on arrival
All but one of the so-called "frozen" items had either totally or partly defrosted when the package arrived (on time, so late delivery is not the issue). I immediately emailed Wild Game Meat to report this but, more than 48 yours later, I have not even had an acknowledgement, far less the common courtesy of a reply. (Although they have managed to email me twice: one to ask me to buy more and another to invite this review.)
July 30, 2024
Reply from Wild Game Meat
Hello. Thank you for taking the time to leave a review.
Please note that we add a note to every frozen item: This product will be sent frozen on the shipment day. Once received, it will be defrosted. Keep it refrigerated below 5 C and use it for three days. Do not refreeze.
Unfortunately, we keep all game products frozen due to seasonal meat shortages.
We have issued a refund for all frozen items on your order as a complimentary refund due to email not being responded to in time to solve this issue.
Regards, WGM
Reply from Wild Game Meat
Thank you !
Excellent venison mince and steaks
Excellent venison mince and steaks, well packed, value for money and quick delivery
July 4, 2024
Reply from Wild Game Meat
Thank you!
Would have been full marks but the…
Would have been full marks but the delivery by DPD was dreadful - late and left abandoned just inside the gate on the edge of a very busy main road a long way from the front door.
July 4, 2024
Reply from Wild Game Meat
Hello,
Thank you for taking the time to leave a review.
Please note the leave-safe options are available on the tracking to make sure the parcel is left safe if you are not it.
Apologies for any inconvenience.
Regards, WGM
Great meat
Great meat. Better than you could get anywhere. Had the sausages, burgers and steak and it was all extraordinary. Arrived in a few days after ordering
Only thing that could be improved is lunt of plastic in the packing.
July 1, 2024
Reply from Wild Game Meat
Thank you, Tom, for your feedback; it is much appreciated.
Unfortunately, due to the presence of smoked, fresh, and frozen products, we need to have packaging. But I hope we can improve this in mean time for sure.
Reply from Wild Game Meat
Thank you very much! We are glad you are happy :)
The van driver clearly had a problem
The van driver clearly had a problem, because the delivery, scheduled for 1625 to 1725, actually arrived around 2210, which is a little late to be waiting for a delivery.
Being out so long meant that a couple of the items were thawed beyond the level to which we should really be refreezing them. OK, don't worry about that - they were small, easily useable items.
July 2, 2024
Reply from Wild Game Meat
Hello,
Thank you for your feedback. Apologies for the delivery being so late; there might have been delays that day.
Please note that all frozen items are marked in red writing as they are sent frozen, and there is a big chance they will get defrosted during delivery.
It's a shame you have not contacted us before your feedback to solve the issue, as we are always happy to replace the items or issue a refund.
If we can help further, please don't hesitate to contact us directly.
Regards, Simone
Good choice
Good choice, well packaged, quick delivery, and most importantly great meat!
June 28, 2024
Unprompted review
Reply from Wild Game Meat
Thank you !
Reply from Wild Game Meat
Thank you!
Still not delivered and I can only…
Still not delivered and I can only imagine the state if the meat when it is actually delivered.
Should be given a full refund.
May 29, 2024
Reply from Wild Game Meat
Hello Bryan,
Thank you for your review; I hope we can sort out this inconvenience.
We have emailed you to request that the order be re-delivered or a full refund issued. We have not heard anything back from you.
Apologies for the delay and failed delivery by DPD.
I hope to hear back soon to solve this issue.
Regards, WGM
Fast delivery
Fast delivery. Fresh, luxurious tasty salamy,sousage,everything. Yummy 😋🤤 I am very satisfied 👌
May 1, 2024
Reply from Wild Game Meat
Thank you very much !
Outstanding quality
Excellent service, outstanding quality of products. Would definitely recommend.
April 29, 2024
Excellent quality produce and a very…
Excellent quality produce and a very speedy delivery,I look to ordering again soon
April 29, 2024
Fast delivery
Fast delivery, high quality meat, tastes amazing. Thank you for the free gift too, delicious. Will definitely order again.
April 4, 2024
Excellent quality
April 3, 2024
I am absolutely amazed of the natural…
I am absolutely amazed of the natural smoked bacon taste.
I can’t wait to try yours other goodness.
My boys love it to.
April 2, 2024
Forget about them!!!
Don`t deal with them, their deliveries are too slow, products are overpriced and customer services are awful! You can find better online, there are a lot of other companies which offering the same products cheaper!!!
April 3, 2024
Unprompted review
Fantastic quality products for very…
Fantastic quality products for very reasonable prices! Superb prompt delivery and excellent customer service.
March 27, 2024
Unprompted review
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