If variety is the spice of life, then Wild Secrets is the chilli on your hot dog (but seriously, don’t do that….unless you want to, in which case, chilli away my masochistic friend)! The order was dis... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Discovering this little gem was like unlocking a secret world of pleasure. The discreet packaging arrived swiftly, and the product itself exceeded expectations. Its sleek design and various settings m... See more
Company replied
I've had nothing but amazing experiences with this company. Their shipping is so fast and the packaging is always stunning. Super easy to navigate website, exciting new products all the time, and t... See more
Company replied
Kia ora from NZ! I've been purchasing my sex toys from Wild Secrets ever since i turned 18. Firstly I love their sales, discounts and wide rand of products to choose from. It caters to diverse needs o... See more
Company replied
Company details
Written by the company
Founded in 1993, we have been the leaders in the Australian sex toy and lingerie market for over two decades. Our exceptional customer service, same day shipping, discreet delivery, best price guarantee, extensive product range and easy-to-use website have brought joy, satisfaction, fun and enjoyment to over a million customers – and counting.
Contact info
1 Stafford St, 3067, Abbotsford, Australia
- 1300 651 561
- support@wildsecrets.com.au
- wildsecrets.com.au
4.7
Excellent
510 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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10/10 hands down the best part of 2026 yet!
Easy to order, quick to post, great communication via email throughout.
I ordered the SP2 with remote/app access 🥵 Things were quick to arrive once I got it working and synched with a partner overseas to play! So much fun, highly recommend this toy!
April 13, 2026
Unprompted review
Reply from Wild Secrets
Hi JF,
Thanks so much for the amazing feedback!
We’re thrilled to hear everything arrived quickly and that you’re enjoying theproduct.
Appreciate the recommendation!
-- Amelia
If variety is the spice of life
If variety is the spice of life, then Wild Secrets is the chilli on your hot dog (but seriously, don’t do that….unless you want to, in which case, chilli away my masochistic friend)! The order was dispatched lightning-fast, and everything is of good quality and performing well.
March 31, 2026
Unprompted review
Reply from Wild Secrets
Hi Andrew,
Thanks for the laugh!🌶️
We’re glad you’re enjoying the variety, fast delivery, and quality.
Appreciate the support!
-- Amelia
You had what I wanted
You had what I wanted, however I thought I got a freebie - but I was obviously wrong as I must have misunderstood.
Otherwise appreciated my 25% discount
Can’t wait to use my new toy!
March 25, 2026
Unprompted review
Reply from Wild Secrets
Hi Elizabeth,
Thanks for your feedback!
Sorry for any confusion around the freebie, but we’re glad you were able to enjoy the discount. Hope you love your new purchase
-- Amelia
Always has me coming back.
Dealing with them is always a butload of fun ; P Good products, always seems to have things on good sales it's always a pleasure.
April 7, 2026
Unprompted review
Reply from Wild Secrets
Hi Robert,
Thanks so much for your kind words! We’re glad you’re enjoying the products and the great deals.
-- Amelia
fast shipping good quality products
fast shipping good quality products
April 7, 2026
Unprompted review
Reply from Wild Secrets
Hi Ashleigh,
Thanks for the feedback!
Happy to hear everything arrived swiftly.
-- Amelia
Very entertaining and definitely very…Adventurous!
Very entertaining and definitely very rewarding to see the smiles on each other faces…..let alone the total satisfaction!
April 1, 2026
Unprompted review
Reply from Wild Secrets
Hi Kenneth,
Thanks for your feedback!
We’re so glad to hear you both had a fun and satisfying experience.
-- Amelia
Reply from Wild Secrets
Hi Drae,
Thanks for the feedback!
-- Amelia
The choices have made it easier and…
The choices have made it easier and thrilling!!! I loved my gift!!
March 28, 2026
Unprompted review
Reply from Wild Secrets
Hi Gemma,
Thanks for sharing your experience!
We hope to see you shop with us again soon.
-- Amelia
quality products and very helpful when…
quality products and very helpful when needing to chat with someone
March 23, 2026
Unprompted review
Reply from Wild Secrets
Hi Debbie,
Thanks for the feedback, much appreciated!
-- Amelia
Nice quality products” fast delivery
Nice quality products” fast delivery
Would recommend,
March 25, 2026
Unprompted review
Reply from Wild Secrets
Hi Phill,
Thanks for the recommendation!
-- Amelia
Treat that someone special
Easy to shop great deals and everything under one roof and allows you to explore with the one you love even more and unlock new desires!
March 19, 2026
Unprompted review
Reply from Wild Secrets
Hi Adam,
Thank you for the lovely review!
We’re so glad you’re enjoying the range and discovering new ways to connect and explore together.
-- Amelia
Easy to navigate website
Easy to navigate website!
Love the discreet packaging.
Can’t wait to use the toys… will definitely be buying it again!
March 19, 2026
Unprompted review
Reply from Wild Secrets
Hi Amelia,
Thanks for the feedback, we really appreciate it and look forward to you shopping with us again.
-- Amelia
Reply from Wild Secrets
Hi Mat,
Thanks for the feedback.
-- Amelia
Your website is easy to use and…
Your website is easy to use and navigate, the delivery was in great time. And the products are absolutely amazing. And true to pictures and quality
March 16, 2026
Unprompted review
Reply from Wild Secrets
Hi Guy,
Thanks so much for this feedback, really great to hear.
-- Amelia
I liked the delivery time and my products
I liked the delivery time, it was quick and discreet. The. Products are of high quality, I would definitely buy again. I recommend the page, it has a lot of variety.
March 16, 2026
Unprompted review
Reply from Wild Secrets
Hi Olivia,
Thanks for the recommendation, we appreciate it.
Happy to hear you were pleased with the product purchased.
-- Amelia
Can’t go wrong with Wild Secrets
Wild secrets always have great sales, that are well worth looking at and that actually save you money.
Even with such a huge variety of products, that cater for everyone, the site is easy to navigate.
The ordering process is simple with the added benefit of different payment methods.
Delivery was made within the expected timeframe and was packaged discreetly, no one would ever know what fun the box contained.
Products come individually sealed, and are exactly as the product description states.
I have ordered several times from Wild Secrets over the years and have never been disappointed with the service or the products!
March 10, 2026
Unprompted review
Reply from Wild Secrets
Hi Indi,
Thank you for your continued support over the years.
It means a lot to know you’ve consistently had a great experience with both our products and service.
We truly appreciate your loyalty!
-- Amelia
Reply from Wild Secrets
Hi there,
Thanks for sharing your feedback!
-- Amelia
Excellent customer service and…
Excellent customer service and prices.so much variety to choose from
March 2, 2026
Unprompted review
Reply from Wild Secrets
Hi Julia,
Thanks so much for the kind words, we appreciate it.
-- Amelia
HIGHLY RECOMMEND A1++
Best Website for your personal items! Fast Shipment I got mine the next day! Top Quality Products well worth the prices! Definitely happy with my purchase and will recommend to anyone that is in need of personal items l! Thank you
March 6, 2026
Unprompted review
Reply from Wild Secrets
Hi Rick,
Thanks so much for the kind words.
We’re thrilled to hear your order arrived quickly and that you’re happy with the quality.
We really appreciate the recommendation and hope to see you back again soon!
-- Amelia
Accidentally didn’t apply a code at…
Accidentally didn’t apply a code at checkouts. Called them the minute they opened and no they wouldn’t cancel the order.
March 1, 2026
Unprompted review
Reply from Wild Secrets
Hi Jessica,
We’re disappointed to read your review, as it does not accurately reflect what occurred.
Your cancellation request was received outside of our operating hours. When our team commenced work the following morning, we made an immediate attempt to stop the order prior to opening. However, our warehouse processes orders very quickly and it had already progressed beyond the point where it could be intercepted. We advised you of this before opening hours in response to the multiple emails you sent on Sunday.
You then called approximately 30 minutes after we opened, not the minute we opened, and our team member calmly reiterated the same information. Unfortunately, she was subjected to several minutes of yelling and threats of self-harm during that call. This conduct is entirely inappropriate and unfair to our support staff, who are simply carrying out their roles within the constraints of our systems.
In relation to the discount code, the issue was connected to Afterpay’s processing rather than our checkout system. This could have been resolved directly with Afterpay without directing frustration toward our team.
We understand that checkout errors can be frustrating. However, we expect all communication with our staff to remain respectful.
Due to this incident, we will be discontinuing service moving forward. We genuinely hope things improve for you.
– Amelia
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