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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, noting how well they work for their pets and even for themselves. Many appreciate the pleasant scents and the natural, planet-friendly ingredients used. Reviewers frequently highlight the excellent customer service, describing it as helpful, friendly, and responsive. People value being able to speak with a real person and commend the staff for their positive and accommodating approach.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the quality and effectiveness of the... See more

Quality

Consumers find quality to be positive, consistently praising the products. Many reviewers highlight the... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Introduced to WildWash by a friend and have now used a number of dog products and some human hand care ones. Bought the Magic Paw balm for my very active Labrador who suffers from very dry, cracked p... See more

Company replied

Rated 5 out of 5 stars

My special purchase from WildWash was a delightful shampoo and conditioner set for my feline friend, a charming crossed Maine Coon I have used the products twice since the purchase, and they appear... See more

Company replied

Rated 5 out of 5 stars

I love the fact that u r so helpful no matter how silly the question is. I’m a new groomer starting off and knowing that u r at the end of the phone for guidance /advice on yr products is outstanding... See more

Company replied

Rated 5 out of 5 stars

I have bought many wild wash products, and keep going back to them. As a professional dog groomer, I need products that are not only effective but are also value for money and actually do what the... See more

Company replied


Company details

  1. Pet Supply Store
  2. Animal Protection Organization
  3. Dog Day Care Center
  4. Pet Store

About WildWash

Written by the company

SHOP DOG PRODUCTS SHOP CAT PRODUCTS SHOP HORSE PRODUCTS SHOP GIFTS JOIN FACEBOOK COMMUNITY

Our Story

WildWash have spent years developing a range of natural, pH balanced pet care products that are now renowned to be the best in the world. At WildWash, the team believes that animals and humans deserve the same quality cosmetics and they pride themselves on being as transparent as possible.

For every product, they provide a full ingredients list, which confirms that the products contain no parabens, phthalates, phosphates, petrochemicals, sulphates, palm oils, or PEGs.

They use 100% pure essential oils and guarantee that none of their products have been tested on animals. This consideration and strong moral compass have earned WildWash ethical accreditation, vet approval and created countless satisfied customers.

WildWash products are eco friendly inside and out, using sustainable natural ingredients and recycled packaging. WildWash is Made in England using solar power in a carbon free apothecary. WildWash is now the trusted, go-to natural brand used by groomers, pet owners, and vets around the globe. Kind to You, Kind to your Pet and Kind to the Planet.


Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and great products

Great service and great products. Love the eye cleanser, effective for my Shih Tzu, I wouldn’t use anything else.

December 3, 2021
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Having been recommended Wild Wash…

Have been recommended Wild Wash products I purchased a number of products which I’ve found to be excellent. Certainly will be buying again.

November 8, 2021
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Soft fur, clean & fresh

My shih-tzu smells clean & fresh after using the shampoo, conditioner & spritz. The conditioner definitely keeps his fur softer for longer

October 16, 2021
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

These products are lovely to use and…

These products are lovely to use and get all the fox poo out leaving my puppy smelling delicious.

October 14, 2021
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Absolutely gorgeous packaging and…

Absolutely gorgeous packaging and smells delicious. Love it

October 8, 2021
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Excellent!

Excellent!

Bought it with a mixing bottle and never regretted it. I used to spend half a bottle of shampoo to wash my border collie, but this time 1/8 was just enough.

Fragrance was too strong at first for my liking but it became more tender in a few days.

September 18, 2021
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Smell beautiful, do good things

I bought a dog shampoo and conditioner.

Delivery communications were clear, delivery prompt. Website was easy to navigate.

The two bottles came so beautifully wrapped (eco-friendly wrapping) that I could have given them away as presents there and then.

But if you're going to do that, make sure you've bought some for yourself too. They smell sooooooo good. Washing my dog put me in a good mood! I felt soothed and calm, therefore he was soothed and calm. He's lovely and clean, and smells so delicious.

And his long, silky fur is tangle-free and shiny.

Love the products! And the service. Thank you.

September 15, 2021
Unprompted review
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Smells lovely

Smells lovely, leaves coat shiny and easy to comb.

September 13, 2021
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Wonderful, natural products

Excellent help and advice over the phone and very quick delivery. I love that there are no nasties in the products. The groomer said that the products were lovely to use and hopefully Yogi”s itching will subside with using only this product. The tick spray smells great and I strongly recommend getting the bottle to decant into as it has a very effective spray mechanism especially for a larger dog. I am very pleased with my purchase.

September 11, 2021
Unprompted review
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great shampoo

Great shampoo, gentle and smells amazing, lasts for ages as well!

July 22, 2021
Unprompted review
WildWash logo

Reply from WildWash

Thank you, Emma!

Rated 5 out of 5 stars

Best shampoo ever! Brilliant service!

I have been using WildWash dog shampoo in my salon for a few years, and I can honestly say that it is by far the best shampoo I have ever used. After 36 years of trying what seems like every shampoo on the market it speaks for itself. I have never come across shampoo that cleans SO well, and yet is so gentle on the skin, and kind to the environment. I’ve found that the shampoo rinses out so easily, which in turn means that I can actually bath a dog quicker. Initially I thought it was very expensive, but because you need to use so little for dilution, and it does the job so well, you’re not using anywhere near as much as with cheaper brands. The finished result on all of the dogs has improved since I’ve been using WildWash, every hair is completely separated, a shine that I’ve never seen before, and very soft to touch. My clients have also noticed the difference, they often comment on how lovely they smell, and I’ve not once had a complaint that any of the range of shampoos has irritated the dog’s skin, in fact quite the opposite when using the Sensitive, it has improved their skin no end, especially when I’ve sold them a 300ml to use at home. So in all, perfect! I’ll never use anything else.
I would also like to say that dealing with the company is a joy. Karen has been so helpful on a number of occasions, the last time being when the website changed and I put in an order. Karen phoned me to say that because I was trade I needed to go on the wholesale website to save money. My original purchase was refunded, and I received my order the very next day, as always. Not many companies put loyalty before greed. So in all, best products with the best service.

July 20, 2021
Unprompted review
WildWash logo

Reply from WildWash

Hi Jackie! Thank you for the review! You have been nominated as one of the luckiest winners of our testimonial competition! Congratulations!! Please email us your details at info@wildwash.co.uk to get your prize.

Rated 5 out of 5 stars

Oh my Dog

Oh my Dog! Think I may have found the holy grail for my boy Bertie’s bath time. He is a Clumberdoodle and a dirt magnet rolled into one.
I was reccomended this brand so thought I’d see what the fuss was about and brought the Fragrance No.1 Ylang Ylang Shampoo For Dogs.
The fragrance was dreamy and the usual after bath itch didn’t appear so we were both calmer!
Also love the fact that it uses natural ingredients so I know that no matter how many times he rolls in the mud he can be pristine without any nasty harsh chemicals Affecting his sensitive skin.
Definitely won’t be going back to my usual bathing brand after dipping my toes into this bath water!

July 18, 2021
Unprompted review
WildWash logo

Reply from WildWash

Hi Bertie! Thank you for the review! You have been nominated as one of the luckiest winners of our testimonial competition! Congratulations!! Please email us your details at info@wildwash.co.uk to get your prize.

Rated 5 out of 5 stars

Brilliant natural products

We love the Wildwash products for our dogs, the flea and bug repellent spray works really well to deter any ticks etc, the shampoos and conditioner makes their coats feel really soft, brilliant natural products

July 16, 2021
Unprompted review
WildWash logo

Reply from WildWash

Thank you, Sandra! We are very happy to hear that your furry friend enjoys our products.

Rated 5 out of 5 stars

I’m a professional groomer and made the…

I’m a professional groomer and made the switch to Wildwash. The difference is amazing in squeaky clean dogs, amazing natural scents, great dilution rate and knowing I’m doing my bit for the planet. Wildwash is the whole package and the cherry on top with added cream is the fantastic customer service and huge range for every coat type. ❤️

July 16, 2021
Unprompted review
WildWash logo

Reply from WildWash

Thank you, Tracey! We really appreciate your support.

Rated 5 out of 5 stars

I use the…

I use the WildWash-PRO-Perfume-Fragrances for my clients and No2 I
absolutely love the smell of this perfume

July 16, 2021
Unprompted review
WildWash logo

Reply from WildWash

Thank you, Wendy! We are happy to hear that.

Rated 5 out of 5 stars

Love Wildwash products

Love Wildwash products, I have used them for years on my Australian Shepherds.
I love fragrance number 1 and currently using the puppy pro wash on my youngest.

Great product and brilliant customer service.

July 16, 2021
Unprompted review
WildWash logo

Reply from WildWash

Thank you, Louise! We are very happy to hear that your furry friend enjoys our products.

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