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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness and pleasant scents. Many people appreciate the quality of the items, noting how well they work for both pets and humans. The customer service also receives high marks, with consumers frequently mentioning helpful and friendly interactions. People are particularly impressed with the range of products available, finding them beneficial for various needs, from paw balms to shampoos that leave coats soft and smelling wonderful. Reviewers often commend the natural ingredients and the overall positive impact the products have on their pets' well-being.

What people talk about most

Product

Reviewers express high satisfaction with the products, consistently praising their quality and effectiveness.... See more

Quality

Consumers find quality to be positive, consistently praising the products. Many reviewers highlight the... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Introduced to WildWash by a friend and have now used a number of dog products and some human hand care ones. Bought the Magic Paw balm for my very active Labrador who suffers from very dry, cracked p... See more

Company replied

Rated 5 out of 5 stars

I made an error on my order. Top class customer service. Firstly, just having a telephone number not a bot to speak to someone and secondly the person was happy and helpful which is sadly a rarity in... See more

Rated 5 out of 5 stars

My special purchase from WildWash was a delightful shampoo and conditioner set for my feline friend, a charming crossed Maine Coon I have used the products twice since the purchase, and they appear... See more

Company replied

Rated 5 out of 5 stars

I love the fact that u r so helpful no matter how silly the question is. I’m a new groomer starting off and knowing that u r at the end of the phone for guidance /advice on yr products is outstanding... See more

Company replied


Company details

  1. Pet Supply Store
  2. Animal Protection Organization
  3. Dog Day Care Center
  4. Pet Store

About WildWash

Written by the company

SHOP DOG PRODUCTS SHOP CAT PRODUCTS SHOP HORSE PRODUCTS SHOP GIFTS JOIN FACEBOOK COMMUNITY

Our Story

WildWash have spent years developing a range of natural, pH balanced pet care products that are now renowned to be the best in the world. At WildWash, the team believes that animals and humans deserve the same quality cosmetics and they pride themselves on being as transparent as possible.

For every product, they provide a full ingredients list, which confirms that the products contain no parabens, phthalates, phosphates, petrochemicals, sulphates, palm oils, or PEGs.

They use 100% pure essential oils and guarantee that none of their products have been tested on animals. This consideration and strong moral compass have earned WildWash ethical accreditation, vet approval and created countless satisfied customers.

WildWash products are eco friendly inside and out, using sustainable natural ingredients and recycled packaging. WildWash is Made in England using solar power in a carbon free apothecary. WildWash is now the trusted, go-to natural brand used by groomers, pet owners, and vets around the globe. Kind to You, Kind to your Pet and Kind to the Planet.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the company and the ethos .

Love the company and the ethos .. products are great quality
My puppy loves the smells

February 20, 2025
Unprompted review
WildWash logo

Reply from WildWash

Thank you for the great review and more importantly so pleased your puppy loves our products. Kind regards, Jane

Rated 5 out of 5 stars

Excellent products with outstanding…

Excellent products with outstanding customer service. Wouldn’t use anyone else. Highly recommended.

February 7, 2025
Unprompted review
WildWash logo

Reply from WildWash

Hi Sarah,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Experienced breeder recommended

I include a bottle of puppy shampoo in my puppy pack. I am an experienced breeder and I want to ensure all my puppies have the best start in life and part of that is to use products that have no nasties but also do a great job. I am really happy with this product.

January 15, 2025
Unprompted review
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Love all their products

Love all their products, shampoo’s conditioners and especially their Flea & Tick spay which l highly recommend for anyone with a dog and go walking in woods you can use it on yourself too for protection 🤩🤩🤩

February 5, 2025
Unprompted review
WildWash logo

Reply from WildWash

Hi Tracey,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.

January 2, 2025
WildWash logo

Reply from WildWash

Hi Collette,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Lovely Products

Always quick delivery! My golden smells delicious ( most of the time ) and the conditioner really seems to work. He often gets compliments on his so soft floofs!

January 2, 2025
WildWash logo

Reply from WildWash

Hi Rachael,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Good for my Chihuahua

My Chihuahua had dandruff and was scratching a lot with the previous shampoo I was using (animology) so decided to try the WildWash shampoo and conditioner. They left his coat flake free and incredibly soft and shiny. Impressed so far :) will see about trying more of their items.

January 6, 2025
Unprompted review
WildWash logo

Reply from WildWash

Hi Shannon,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 4 out of 5 stars

I’m a huge fan of both human & hound…

I’m a huge fan of both human & hound products. The effectiveness of the handwash, moisturiser, sanitiser as well as shampoo are kind and effective.

November 26, 2024
WildWash logo

Reply from WildWash

Hi CEG,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Excellent products

Excellent service. Excellent products.

November 27, 2024
WildWash logo

Reply from WildWash

Hi Valley,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Smells lovely

Smells lovely. Does the job.......Love their equine shampoo, lovely smell and amazing shine

November 18, 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi Alexa,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

The best shampoo on the market

The best shampoo on the market. Gives excellent results every time. Great scents and a great lather off the shampoo.
Brilliant company. High quality products.😎👍

November 18, 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi Adamn,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 4 out of 5 stars

Good Family Business and a Mystery Delivery Service

The day I thought was supposed to receive the item didn’t arrive. So I contacted the owner of wild wash straight away. Jane replied me back and I was told that the delivery company sent the item to the wrong address and rescheduled by Jane to my house. She did offer me the refund but since it was not her fault and she explained that it’s her family business, I wanted to support and told her that as long as I will get the item then it’s okay. I went on the delivery company’s website to change the address to Tesco Express incase the delivery guy would make a mistake again. I don’t know how did that happen but there’s a wrong address on the package and that was why the item was sent to the wrong address even though I added the right address via wild wash account from the beginning. But Jane was very communicative and I did receive the item in the end. A bit of mystery. But good on Jane and her family for doing the family business.

November 3, 2024
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience here!

We are over the moon to hear that your experience was a good one, and we're sorry for any inconvenience this may have caused.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Prompt efficient service

October 30, 2024
WildWash logo

Reply from WildWash

Hi Clare,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great quality products

Great quality products. Very helpful and prompt at answering questions. I've been using wildwash products for over a year now, and I love all the fragrances and love how kind the products are to mine and the dogs skin too. I used to always have dried cracked hands when I worked for another grooming company that used the harsh Shampoos now I don't have any problems with sore hands 😊🐾

October 24, 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi Laura,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

So the dreaded fox poo roll happened…

So the dreaded fox poo roll happened this week …. A great opportunity to try my bottle of Wild Wash’s sensitive Aloe Vera & evening primrose oil shampoo and conditioner I had on stand-by. I wasn’t sure if it would neutralise the smell (I’ve tried many sensitive shampoos before which still left a trace of that unmistakable pong) but I am pleased to report it worked a treat. It lathered really well and felt silky! I popped on the conditioner after ….and now he is a big fluff ball with no stink… The best bit however … absolutely NO reaction to the shampoo. He is a rescue with extremely sensitive skin… so this is just a fabulous win win from me and no longer stinky boy Marley.

October 28, 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi Zindy,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Brilliant quality

Brilliant service good quality product,good value for money well packaged would recommend. Thank you

October 12, 2024
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great custmer service

Great customer service when there was an issue with the courier not delivering on time. Karen from Wildwash replied promptly and did all she could to get the order to me in time, which was succesful. Would highly recommend, not just for their products but also for their customer care.

October 10, 2024
WildWash logo

Reply from WildWash

Hi Ingrid,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

We have orderer the fly repellent on a…

We have orderer the fly repellent on a number of occasions, which appears to work very well. The ear cleaner is new and yet to be applied. Keep up the good work.

September 29, 2024
WildWash logo

Reply from WildWash

Hi Robert,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

I love wild wash shampoo and…

I love wild wash shampoo and conditioner for my dog. It smells so nice it makes me look a bit forward to bathing him which I don't normally.

September 21, 2024
WildWash logo

Reply from WildWash

Hi Sarah,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Smells fabulous and works…

Fabulous scent easy to use and keeps everything that buzzes away from my dog. Stops the anxious tucking in of bum and tail.
Smells so good will be happy to use it myself. Bonus is all the ingredients are natural.

September 18, 2024
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

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