Wiley X Reviews 972

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the eyewear, noting its durability, versatility, and effective features like glare reduction and interchangeable lenses. Many consumers also highlight the excellent service, describing it as top-tier, immediate, and incredibly helpful, especially when making changes to orders. The delivery service is frequently commended for its speed and efficiency, with many orders arriving quickly and without issues. However, some customers also noted occasional issues with delivery times, with a few experiencing delays or problems with the shipping carrier. A small number of people were dissatisfied with the product's scratch resistance or design, mentioning that some glasses scratched easily or had design flaws that caused distracting glares.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the high quality,... See more

Quality

Consumers find quality to be positive, consistently praising the high build quality, durability, and comfort... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and efficient... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast and precise service,... See more

Order

Customers had positive experiences with order. Many reviewers were pleased with their orders, finding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've worn Wiley Xs for years now: military, serious motorcycle riding, trekking, skiing... etc. First time buying online direct from EU website, absolutely not disappointed! Major plus: the follow up... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery from Danmark to the Netherlands. Bought the WX TREK Lenses: CAPTIVATE™ Polarized Copper Frame: Matte Havana Brown. Just awesome. Looks are great and its so easy on the eyes. T... See more

Rated 5 out of 5 stars

I've been using Wiley X eyewear for airsoft protection for the past two years. I like their build quality, versatility and features such as their interchangable lens, but most of all their capac... See more

Company replied

Rated 5 out of 5 stars

Very well made and designed product, perfect fit and as described on website. Ordered online so am very pleased. Delivery was a little longer than expected but it was Easter.

Company replied


Company details

  1. Sunglasses Store
  2. Outdoor Sports Store

Written by the company

Wiley X is a global leader in the protective eyewear market, and we supply both military forces and law enforcement personnel with top of the line protective and ballistic eyewear. We are pioneers in protective eyewear. However, as pioneers, we also experienced a great need and demand for high quality sunglasses that can be worn with confidence outside the battlefield. We recognize that today’s lifestyle poses constant threats to our eyes’ health, and that is why we have created some of the most innovative, functional, performance ready, and color enhancing sunglasses in the world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

972 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent purchase

Excellent purchase! My husband and son both have a pair of these sunglasses and wouldn't have any other brand now! I decided that I would get a pair too and I am so happy I did! The Captivate lens make such a huge difference with no glare when driving! They are very stylish and lightweight so not a chore to wear them! Can only Very Highly Recommend!

April 8, 2025
Rated 3 out of 5 stars

Order #10000003536

Order #10000003536

Overall I am satisfied with WileyX products especially their airsoft glasses, however, on my last order my t-shirt came out faulty as one of the sleeves is way bigger than the other making me look like my arm's size does not match, when I checked their returns guide it seems that I have to print the return label, bring it to the return couriers office and pay for the return, I don't think this is worth it over a 24 EUR t-shirt.

March 16, 2025
Wiley X logo

Reply from Wiley X

Hi Stefan!

Thank you for your feedback and for sharing your experience. We truly appreciate your support and want to make sure you’re fully satisfied with your order.

We’re sorry to hear about the issue with your t-shirt! To make things right, we’d love to offer you either a full refund of the t-shirt or a replacement t-shirt at no extra cost. All we need from you is to hit reply to your invoice email, and reach out to us so we can locate your order. If you can't find your invoice, please send an email to info@wileyx.eu

Best regards
Gitte from Wiley X EMEA

Rated 5 out of 5 stars

My cargo got stuck on the border

My cargo got stuck on the border and I can't make a return. My money is wasted because of misinformation on my part.

Edit: Thank you for refunding my order, i hope i can buy this again somehow.

March 9, 2025
Wiley X logo

Reply from Wiley X

Hi!

I'm sorry for the inconvenience this situation has caused you. We have transferred the money back to you for your order.

If there is anything else we can do for you please feel free to reach out to info@wileyx.eu

Best regards,
Gitte // Wiley X

Rated 1 out of 5 stars

Far from great.

Far from great.
11 days after order still goods are nod shipped…

January 18, 2025
Wiley X logo

Reply from Wiley X

Hello Hristo,
I have checked up on your order, that unfortunately have been with UPS since 20 January.
I have sent you an email with tracking details and a little bonus code to make it up for the trouble with UPS.
Please check your email (and maybe check if my mail could end in the spam folder).
Best regards,
Wiley X // Jes

Rated 5 out of 5 stars

Best choice for my eyes!

I am very happy and lucky that i met this company on-line. Excellent sunglasses with an outstanding ratio quality/price. Very fast shipping! I used to be an oakley fan but Wiley x will be my choice if it keeps that way! Cheers boyz and girlz! Greetings from Greece!

January 16, 2025
Rated 4 out of 5 stars

Recent purchase

Hi. I love the product, however, the original packaging box was not in great shape upon arrival and my shades was full of dust like particles and not clean when opened for the first time.

December 6, 2024
Wiley X logo

Reply from Wiley X

Hi Daniel,

Thank you for purchasing a product from Wiley X. Your experience do sound very unfortunate. We always strive to deliver the best products and the safest delivery, so surely you should receive a clean product and proper packaging.

Again we are sorry about your experience.

Best Mette // Wiley X

Rated 5 out of 5 stars

Good brand and quality

Correct shipping time, but excellent quality of the items, whether glasses or t-shirts. A bit expensive, but all good quality has a price (thank goodness there was Black Friday)

November 24, 2024

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