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Wilkins Chimney Sweep Reviews 

25,986
•
TrustScore 5 out of 5

5.0

Chimney Sweep
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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, reviewers overwhelmingly had a great experience with this company, often recommending their services to others. Customers consistently praise the staff for being professional, knowledgeable, and friendly, providing excellent service that leaves their homes clean and tidy. Many highlight the thoroughness of the work, with chimneys and log burners cleaned to a high standard, often with helpful advice provided. The booking process is generally described as easy and efficient, with prompt arrivals and clear communication from the team. However, some people mentioned an instance where their booking was lost, leading to a delay in rescheduling their service.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Quality

Customers consistently note positive experiences with quality, often highlighting the thoroughness of checks... See more

Booking process

People report positive experiences with the booking process, describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using Wilkins Chimney Sweeps for many years and would recommend them to everyone. They arrived on time, very polite and friendly. The log burner was cleaned to an inch of its life. All seal,... See more

Rated 5 out of 5 stars

Ian from the Tyneside branch did a brilliant job, gave me some good advice about placing the carbon monoxide alarm, and left the living room fireplace as clean as a whistle. He's also really friendly.... See more

Rated 5 out of 5 stars

Have used Mr. Parker for almost 14 years - a most professional man who does an excellent job on a difficult chimney - leaves place clean after him.

Rated 5 out of 5 stars

This is the 2nd time Andrew has been round to service our Stove & Sweep the Chimney. Being new to a multistove last year following our house move he has been very patient in giving knowledgable advice... See more

Company details

  1. Chimney Sweep

Information provided by various external sources

Local Friendly & Professional Chimney Sweep

Contact info

5.0

Excellent

TrustScore 5 out of 5

26K reviews

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Hasn’t replied to negative reviews

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5.0

All reviews

(25,986)

197 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent chimney sweep. I'm always pleased to see Nick when he…

I'm always pleased to see Nick when he comes to clean my wood burner and chimney. He is always friendly and cheerful and often has helpful advice. He gives my wood burner a great spring clean, and leaves no mess at all. He was very helpful a while ago when a bird fell down the chimney. He went up onto the roof and fitted a cowl on the chimney so that it wouldn't happen again. I would thoroughly recommend Nick's chimney sweep business.

May 6, 2026
Rated 5 out of 5 stars

Very helpful in explaining how to light…

Very helpful in explaining how to light my log burning stove and when to use the dampers. as it was my husband who used to be in charge of the fire. Since his death, I haven't used it but with the sweep's clear instructions I feel more confident in using the stove.
Thank you

April 7, 2026
Rated 5 out of 5 stars

Wood burning stove

Our sweep Adam was very careful and tidy. We were given useful advice on the use of a stove thermometer and the benefit of running the stove within its optimum temperature range to reduce soot/creosote build-up in the flue.

April 8, 2026

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