Willy's Wheels LTD Reviews 117

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Wilker has kindly serviced my bike to a high standard several times. This has included everything from a total rebuild, fitting lots of new parts, through to more routine minor servicing. I'm alwa... See more

Company replied

Rated 5 out of 5 stars

Fantastic service with two bikes being serviced at short notice. Bikes look & feel as good as new. Wilker took a look at an issue on another bike & managed to diagnose & find an affordable replacement... See more

Company replied

Rated 5 out of 5 stars

Willy's Wheels serviced the single speed I'd owned for years. I've had it serviced elsewhere numerous times and when finished it felt like a new bike, significantly better than any service done on it... See more

Company replied

Rated 5 out of 5 stars

Wilker is a top-class bike mechanic and provides a highly professional service right to your doorstep. He gave my bike a full tune-up and its riding like new. He's experienced with all makes, models,... See more

Company replied

Company details

  1. Bicycle Repair Shop

Written by the company

Our aim here at Willy’s Wheels is to encourage and assist people in embracing life in the saddle. We all know the benefits of cycling, both physical and financial, but in these turbulent times, there is even more reason to choose the bike over tube! We aim to get you back on the pedals in a safe, honest and cost-effective way. Avoid the queues at the big bike franchises and pick up the phone to Willys Wheels!


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Rated 5 out of 5 stars

Amazing mechanic

Amazing mechanic! Was able to sort my bike within two days notice and came to my house so I didn’t even have to travel. Super speedy and really fair costs. Would 100% use again!

May 17, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hey Grace
Thank you so much for leaving a review, if you ever need us again just give us a shout
:)

Genevieve

Rated 5 out of 5 stars

Wilker is fantastic. Will book again!

Wilker is fantastic. Responsive and thorough. Great service all around! Will definitely book again.

May 17, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hi Mona
We really appreciate you taking the time to leave a review, we’re always happy to help
:)

Genevieve

Rated 5 out of 5 stars

Unrivalled service!

Wilker is a great example of world class customer service. He is always on hand to assist with any question you have and is available at short notice. His flexibility and great quality of work speaks for itself. Fully recommended for all your bike needs!

May 17, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hi Bimal
We really appreciate you taking the time to write a review, we try our best to meet good customer satisfaction all the time glad you were happy
:)

Genevieve

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, his knowledge of bikes, and his willingness to share what he knows is fantastic. He's indexed and cleaned my roadbike to helping me get an old Peugeot on the road. Great prices, lovely attitude. He's lived up to the recommendation he came with. I now have a go to guy, and I'm delighted.

May 16, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hi Lotta we’re very thankful for you leaving a review, glad your happy with our service, if you need anything else just give a shout
:)

Genevieve

Rated 5 out of 5 stars

A truly excellent service

A truly excellent service. Swift correspondence throughout the initial consultation. He provided an honest, fair assessment of the requirements for the bike and it now rides perfectly. I will definitely be using him for all my future bike needs.

May 10, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hello Andrew
Thank you for leaving a review, happy your pleased and we are always happy to help
:)

Genevieve

Rated 5 out of 5 stars

Great Service!

Really great service. Messaged Willy and got an initial check up on the day with a full service delivered a few days later. He diagnosed the issues and recommended what level of service I needed. It now runs like a dream. Would definitely recommend. Most other bike shops were saying they couldn’t book me in for another 3 weeks.

May 10, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hi James thank you so much for leaving a review and taking the time to write it always happy to help if you ever need help again just contact us
:)

Genevieve

Rated 5 out of 5 stars

A great service

Wilker solved the brake problem with my cargo bike. He’s very friendly and efficient. I’ll use him again and highly recommend him.

May 8, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hey Richard thanks for taking the time for writing a review , we’re always happy to help especially when it comes to fixing bikes

Genevieve

Rated 5 out of 5 stars

The guy is a hero

The guy is a hero. Messaged him for a service, arrived within hours on the same day. Serviced my gears, which were grinding and needed indexing. Identified a cracked rear derailleur hanger, offered to order the part and fit it on his return visit. Came back within 48 hours of the part arriving, fitted it, indexed the gears and all done with a laugh and a smile.

Amazing knowledge, a quality mechanic and all round great bloke.

My go to London mechanic - thanks Wilker, top man.

May 4, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hello we really appreciate the time you took to write this review, if you need anything else just get in touch
:)

Genevieve

Rated 5 out of 5 stars

Excellent service 5*

After a full-service package from Wilker my road bike feels brand new. He was very friendly, efficient and transparent throughout - I've found my new go-to mechanic in East London!

May 3, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hey Rob thank you for leaving a review, we really appreciate it
:)

Genevieve

Rated 5 out of 5 stars

Fantastic service, highly recommended

Fantastic service. Came round to fix bike after a crash, took away the wheels, repaired within a couple of days, came back to fix wheels to bike and stayed in touch the whole time via whatsapp. Incredibly quick and great value for money.

April 15, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi guy we really appreciate you taking the time to leave a review, always know if you need any more help just get in touch
:)

Genevieve

Rated 5 out of 5 stars

Great and friendly service

My bike had a creak when I pedalled so checked it into Wilker for a tune up. Bike came out sparkling and clean, no creak and perfectly tuned up. Communications were great and very friendly throughout. Highly recommend and will be using again.

April 9, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hey Matt thank you for leaving a review glad your happy always here to help
:)

Genevieve

Rated 5 out of 5 stars

Great Job

Great Job. Send my younger sister's bi-cycle for repairing here, they fixed all of the troubles within two hour only. They took reasonable charge for the service.. Impressive service.

April 1, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hi Stacy we really appreciate you taking the time to write a review thank you

Genevieve

Rated 5 out of 5 stars

Highly recommended

Highly recommended! Willy offered super fast service, was communicative, professional and offered a good price for the service. Between two bikes, he changed my brakes, tyre and inner tubes.

March 31, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Chris, we really appreciate you taking the time to write this review, always here and ready to help, hope everything is working well with you’re bikes now :)

Genevieve

Rated 5 out of 5 stars

Thank you!

Kindly very speedily fixed my chain when it snapped this morning - thank you!

March 30, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Thank you Laura for your review, glad your happy

Genevieve

Rated 5 out of 5 stars

Highly recommend this service

Highly recommend this service. Got back on my bike and noticed the improvement straight away!

March 28, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Thank you Tyrone for writing this review, always happy to help :)

Genevieve

Rated 5 out of 5 stars

Amazing experience!

Absolutely amazing! I was having some challenges with my brakes - Willy helped identify the root cause of the issue and made the resolution very smooth. Highly recommended - will be going to him for everything going forward!

March 27, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hi Natalie, thank you for taking your time to write this review i really appreciate it

:)
Genevieve

Rated 5 out of 5 stars

Expert service with a smile!

A consumate professional who did an expert job on sorting out my creaky old bike, getting it off the turbo and back on the road. Unmatched customer service, amazing value for money and an all round top bloke too! Highly recommended!

March 19, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Emily
Thank you so much for the review, we hope you continue to enjoy your bike and you know where we are if you need anything else.
WW

Rated 5 out of 5 stars

Highly recommended: thorough, value for money, convenient

I can't recommend Wilker highly enough: value for money, thorough, and convenient. I've had my bike serviced by several bike shops, both big franchises and local shops, and none have been as good. I booked in my Cannondale Synapse for a full service. He was able to fit me in with just 2 days notice and came to me to collect/drop off my bike. He was very thoroughly and picked up a problem with my disc brakes that had been bothering me, but which Evans Cycles and Paradise Cycles had both failed to fix. All in all, superb value for money and he kept me informed the whole time. No one else I will go to now!

March 10, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Thanks so much!

WW

Rated 5 out of 5 stars

Happy customer!

Booked Wilker for a full service on my road bike and he did not disappoint. Friendly, knowledgeable, and beyond helpful. Will definitely be using his services again next time my bike needs some TLC.

March 10, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Thanks so much for taking the time to write a review, much appreciated.

WW

Rated 5 out of 5 stars

Fantastic service!

Wilker was incredibly helpful with my bike, explained the issue really thoroughly and made sure I was able to get back out as quickly as possible. Couldn't recommend him more, fantastic service all round.

March 10, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Thanks William!

We really appreciate you taking the time to write a review.

Keep on peddlin'

Willys Wheels

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