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Rated 1 out of 5 stars

Absolutely disgraceful service ( and I use that word very loosely) they have stolen some of my items , damaged a load more and then forced us to pay an extra £500 to deliver our stuff on a date that w... See more

Rated 5 out of 5 stars

We have just bought a bed and mattress from Wilson’s. Lynn was brilliant, very knowledgeable and friendly. We were undecided on size so took the detail and rang lynn a week later. It was sorted immedi... See more

Rated 5 out of 5 stars

Carol and her letting Dept look after our properties with great care and professionalism. Nothing is too much trouble and the response to queries however small are always dealt with promptly and witho... See more

Rated 1 out of 5 stars

I ordered €300 worth of clothes. Could only get delivered to uk so got sent to my mum. She could send them in to me in NL. No feedback. When I wrote I got a bizarre message back from customer service.... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Don't think about cost think about value


Contact info

3.0

Average

TrustScore 3 out of 5

74 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent Customer/landlord service…

Excellent Customer/landlord service offered by Wilsons Estate agent.

Both Kate & Steph have a high degree of knowledge , customer care skills and professionalism in their field.
As a result, they demonstrated this throughout my dealings with Wilsons Estate agents.

This is the reason I am a returning customer to Wilson's Estate agents, they only employ staff who are of a high proffessional calibre.
I would 100% recommend Wilson's as the first point of contact for any property, estate sales lettings or landlord services.

Well done Maxine Wilson for have an outstanding hard working and dedicated team!
Kind Regards

Dr Athwal

April 27, 2018
Unprompted review
Rated 5 out of 5 stars

Good service

Am glad that i was dealing with wilson agency i had lovely experience & everything was great lovely people much respect they make sure that everything satisfy your needs.

Thanks.

April 26, 2018
Unprompted review
Rated 5 out of 5 stars

Great company.

I was advised to use wilsons by a friend at work, and im glad that i did. I was given a fast and personal service! I dont think finding a house could have been made any easier. Big thanks to Kate, and the rest of the team!

February 22, 2018
Unprompted review
Rated 5 out of 5 stars

Very efficient! :)

The people at Wilsons are very friendly and professional. I have let one of their properties and i must say that they are efficient and so far all my needs have been met; Carol my property manager has made sure of this so far :) I would recommend Wilsons!

February 22, 2018
Unprompted review
Rated 5 out of 5 stars

Everyone at Wilsons is always very… Professional, efficient, friendly and approachable

Everyone at Wilsons is always very professional, but a the same time they are also all very friendly and approachable. Nothing is too much trouble for them and they always do what they say they are going to do. They are also very efficient and quick when it comes to finding new tenants for my rental properties.
I have recommended them to a number of friends and will continue to do so

February 16, 2018
Unprompted review
Rated 5 out of 5 stars

The people touch

Efficient, accommodating and understanding of your requirements. Staff went out of their way to satisfy my very pressing requests.

Big thanks to Kate and Carol for helping me through a very stressful situation.

Most of all, they have the "people touch" i.e. you not a number, you are a person.
Thanks again Wilsons

February 16, 2018
Unprompted review
Rated 5 out of 5 stars

Exceptional across-the-board service

We first came across Wilsons when buying a BTL property. Their service to us, as buyers, was first class, and we left the property with them to manage. Unlike with other agents we have used, we are completely satisfied with their service. They have achieved good rents for us, and quickly found tenants, and our renters have also expressed satisfaction with their service, They now manage three of our properties to our complete satisfaction. Recently we have also sold a property through them, and again the price they achieved reached our expectations and the sale was handled quickly and efficiently.
David and Karen, Bell Green, Coventry.

February 15, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, kept updated the whole way through.

There slogan don't think about cost think about value worked for us - not the cheapest but felt like the best

November 25, 2017
Unprompted review
Rated 5 out of 5 stars

Very good service

Had a very good experience with Wilsons. They were well organised, friendly and communicated regularly on progress of house purchase. Highly recommend.

July 21, 2017
Unprompted review
Rated 4 out of 5 stars

Feedback

There was a brief hold up in getting a resolution to a couple of issues recently but this was not due to any lack of effort on Carol's part, who tried to get things sorted. Not only did Carol try to resolve the issues quickly and efficiently, she displayed a level of empathy, regarding concerns I had, that I rarely see these days (generally speaking). All staff are friendly, approachable and understanding of the varying needs of tenants and are happy to assist in any way that they can. I fully intend to remain working/renting with Wilsons for as long as possible, or until I'm in a position to purchase a home, in which case I would still only trust the staff at Wilsons. Their honesty, professionalism and support far surpasses any experience I've had with other agents in over the years.

June 20, 2017
Unprompted review
Wilsons logo

Reply from Wilsons

Thank you for your lovely review Sam.

Rated 5 out of 5 stars

Have been working with wilson lettings …

Have been working with wilson lettings for sometime & they manage seversl of our property portfolio .They are by far extremely professional & the management team are very proactive.

June 19, 2017
Unprompted review
Wilsons logo

Reply from Wilsons

Thank you for your fantastic review.

Rated 5 out of 5 stars

Great choice, really professional.

Halfway through my house sale and so far all the Wilsons staff I've spoken to or met have been totally professional, friendly, efficient and treat my house sale as if it's their own. After being let down by a buyer the fabulously calm Chenise was more disappointed than I was! Now we are on the countdown to completion and I'm confident they will be with me all the way, Thanks everyone!

June 16, 2017
Unprompted review
Wilsons logo

Reply from Wilsons

Thank you Debbie for your kind review.

Rated 4 out of 5 stars

I found Wilsons very friendly

I found Wilsons very friendly and useful whislt purchasing my house. As a first time buyer the thought of buyer a house was really daunting but wilsons team made me feel at ease.
I would recommend wilsons to anyone!

June 9, 2017
Unprompted review
Wilsons logo

Reply from Wilsons

Thank you Jenna & Jeffrey for your lovely review.

Rated 5 out of 5 stars

5* Review

I would highly recommend Wilsons for rental services. They are very professional, they have a real friendly and personal touch and they actually do care which is rare to find with others!
I have been looked after by Carol Wooding who has been absolutely amazing, she delivers on all her promises and gets things done quickly and smoothly. It's been a game changer for me knowing that I could just leave it all in Carols hands and not have to worry about anything!
Thank you Wilsons and more importantly thank you Carol :)

June 5, 2017
Unprompted review
Wilsons logo

Reply from Wilsons

Dear Leena,

Thank you for taking the time to review our services.

We are delighted you were happy with our service and Carol Wooding herself.

Wilsons

Rated 5 out of 5 stars

Would always trust Wilson's estate agents

Would always trust Wilson's estate agents.Great service always kept up to date with constant feedback of when house was viewed,then when buyer found did upmost to make sale as smooth as possible.

June 1, 2017
Unprompted review
Wilsons logo

Reply from Wilsons

Dear Claire and Trevor,

Thank you for taking the time to review our services.

We are delighted you were happy and wish you much luck in your new home.

Wilsons

Rated 5 out of 5 stars

Amazing company and would highly …

Amazing company and would highly recommend then.

June 1, 2017
Unprompted review
Wilsons logo

Reply from Wilsons

Dear Mark and Jo,

Thank you for taking the time to review our services.

We are delighted you were happy and wish you much luck in your new home.

Wilsons

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