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Wilsons Pet Food Reviews 

722
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 672 reviews, reviewers overwhelmingly had a great experience with this company. Customers are extremely happy with the high-quality natural products, noting that their dogs thoroughly enjoy the various flavors, experience improved overall health, and maintain shiny coats. People frequently highlight the exceptionally helpful customer service team and the prompt, reliable delivery service that makes placing regular orders very simple. However, some people mentioned that the packaging can sometimes contain a frustratingly large amount of dust and broken pellets near the bottom of the bag. Consumers also noted occasional delivery delays or communication challenges when trying to promptly resolve unexpected issues with customer support agents.

What people talk about most

Product

Customers had positive experiences with product, noting that reviewers find the food to be of great quality... See more

Quality

Reviewers mention positive feedback about quality, noting that their dogs thoroughly enjoy the nutritious... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting speedy and reliable... See more

Order

Clients share positive opinions on order, frequently highlighting the efficient process, prompt deliveries,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising helpful, friendly staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to change food quickly as the other was recalled, read up on all different foods and on paper this looked the best and it did not disappoint, my dog loves it, it doesn’t smell awful , as some do,... See more

Company replied

Rated 5 out of 5 stars

Recently had to change food for my dog due to another companies recall. Researched for ages before choosing Wilsons. It was easy to place an order, and the price is comparable to the other company I... See more

Company replied

Rated 5 out of 5 stars

We have 4 different breeds and all have loved this food and we have tryed most flavours and no up set tummy's or not wanting to eat it It took me a bit to get used to the look as it looks the same as... See more

Company replied

Rated 5 out of 5 stars

Love this food for my dogs - they love the kibble + fresh food - they are glowing with health and a shiny coat. Stools are firm and well formed and most importantly you have recently changed delivery... See more

Company replied


Company details

  1. Food Producer
  2. also in
  3. Animal Feed Store
  4. Food Manufacturer

About Wilsons Pet Food

Written by the company

🧑‍🍳🥬 Fresh meals and elite dry food
✨ Award winning and expertly designed
📦 Right to your door

Designed by nutritionists to give your dog their best healthiest life, our Fresh and Cold Pressed dog food is crafted in Scotland and gently cooked to lock in nutrients.

96% of pawrents saw a positive change in their dog after feeding Wilsons, and we've been voted Best Dry Dog Food in 2025 and 2026 by Your Dog readers.

Wilsons meals help support digestion for healthy tummies and award-winning poops.

Delicious food your dog will love

Written by the company

Try Fresh and Cold Pressed Dog Food today
Delicious, fresh and cold pressed dog food - made in Scotland and designed by nutritionists to give your dog their healthiest life.

Quick and easy dog food deliveries

Save 10% when you subscribe

Subscribe to Wilsons Pet Food and you'll get 10% off every order, plus the convenience of deliveries when you need them! Easy to set up, easy to make changes.

Contact info

Get Wilsons Pet Food's Best Deals

Sign up to Wilsons' emails to get our biggest offers and promotions

4.7

Excellent

TrustScore 4.5 out of 5

722 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(722)

668 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a lovely brand

Such a lovely brand - gorgeous food and treats to suit a range of diets and needs.

April 9, 2026
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Reply from Wilsons Pet Food

Thank you so much for your kind words. We really hope your dog is loving their food!

Rated 5 out of 5 stars

Great Dog Food

Not kibble, just cold pressed food. Easy to store and give. Gives my dog a super shiny coat, easily digested.

July 20, 2026
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Reply from Wilsons Pet Food

Thank you so much for taking the time to leave such a wonderful review! We are over the moon to hear your dog is thriving!

Rated 5 out of 5 stars

Great pressed beef food

Have bought the pressed beef food now for almost 4 years. My Cocker Spaniel loves it. It is always delivered quickly and is easy to store. Also easy to take on holidays as it’s dry and doesn’t need a fridge. Just a bowl of water with it. My girl keeps here weight down even though she has two meals a day. There is no waste to clear up. I would definitely recommend this food it’s great, just ask my girl.

July 20, 2026
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Reply from Wilsons Pet Food

We are so grateful you have taken the time to leave such a great review! We always strive for quality food that is also convenient and super tasty, so this is just fantastic to hear.

Rated 5 out of 5 stars

Delivered very quickly

Delivered very quickly, dogs like the product,
I have only just started feeding it to my dogs. I have noticed a lot of powder, I am hoping this is on the top as I emptied the bag out. I will not be too happy if it is dusty all the way through.

July 16, 2026
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Reply from Wilsons Pet Food

Hello! Thank you for letting us know that you have had a good delivery experience and that your dogs are enjoying our food!
I am sorry to hear that you found your last bag dustier than expected. So that we can resolve this for you, please can you get in touch with our lovely Customer Service team at info@wilsonspetfood.co.uk and they will get back to you as soon as possible.

Rated 5 out of 5 stars

My Wilson’s dog food

My Wilson’s dog food, which is perfect for my golden, is on subscription (which makes it cheaper and saves me from remembering to make an order) every 8 weeks when I receive a reminder that my order is being sent out. The delivery company always deliver on time etc. and generally within a few days.

July 13, 2026
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Reply from Wilsons Pet Food

We really appreciate you taking the time to leave us such a great review! We are very happy to hear your lovely Golden is enjoying our food!

Rated 5 out of 5 stars

Fantastic puppy food

My breeder organised with Wilson’s to send puppy food in advance of collecting the dog
Food arrived on time and my pup loves it. Absolutely no problem getting her to eat it and no problem at all with loose stools which can so often occur when a pup moves to their new home. I will be ordering my next bag immediately and am considering moving my other dog to
Wilson’s

July 9, 2026
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Reply from Wilsons Pet Food

Thank you for taking the time to leave us a review! We are thrilled to hear your puppy was weaned on to Wilsons and continues to enjoy their meals.

Rated 5 out of 5 stars

Easy order. Stable weight

Easy to order and subscribe to Wilsons account/regular order. We swapped our cocker spaniel from a kibble to Wilsons cold pressed as it was difficult to keep weight on him and we are pleased he is now a good weight still lean but no longer skinny and seems to have stabilised.

July 17, 2026
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Reply from Wilsons Pet Food

Amazing review. Thank you so much for letting us know your dog is doing well on Wilsons Cold Pressed.

Rated 5 out of 5 stars

Happy Dog, Happy Customer

We placed our 1st order and it arrived within 24 hours, couldn’t be happier with the service. My dog loves the food and has stopped chewing her paws, so our suspicions have been confirmed that she has an allergy. Highly recommend to anyone wanting a good quality alternative dog food. The nutritional values are much better, no smelly poos. 5star

July 15, 2026
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Reply from Wilsons Pet Food

We are so grateful you have taken the time to leave us a review, and over the moon to hear your dog is doing so well on our food!

Rated 5 out of 5 stars

Extremely happy with our first order of…

Extremely happy with our first order of cold pressed Venison & Trout which arrived the next day in recyclable packaging. It smells like proper food and our golden retriever is loving it. I like the fact that it is made in Scotland from local ingredients.

July 15, 2026
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Reply from Wilsons Pet Food

This makes us so happy! Thank you for your positive feedback and we are glad to hear your Golden retriever is enjoying their tasty meals.

Rated 5 out of 5 stars

Super speedy turnaround!

Great website, loads of choice, reasonable prices. Speedy delivery too with DHL, and this time the driver actually rang the bell, waited for me to answer, and popped the very heavy box inside my hall 😁 It’s often just left outside the front door and I don’t know it’s been delivered until I get an email telling me it’s been delivered and I’ve signed for it 😳

July 14, 2026
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Reply from Wilsons Pet Food

We are thrilled to hear that your food arrived quickly and without fuss! Thank you for leaving this review for us!

Rated 4 out of 5 stars

The food seems fine but unfortunately

The food seems fine but unfortunately
My very fussy dogs won’t touch it. I have tried using toppers that they like but they just eat the topper so it won’t be for us.

July 9, 2026
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Reply from Wilsons Pet Food

I am so sorry to hear that your lovely dog has not enjoyed our food.
It can take some dogs a little longer to get used to the more natural taste of our food, as we don't add any sugars, bulkers/fillers, or artificial flavourings.
You could try adding one or two pellets of our Cold Pressed food to your previous food, mixing in a small amount of water to blend the flavours, then gradually increase the amount of our food (while decreasing their previous food) as they get used to the taste. If they are resistant to start, you can soak the pellets so they mix in more effectively. I hope this helps, but please drop an email to our lovely Customer Service team if you would like to chat to someone about this!

Rated 5 out of 5 stars

The Baltic sprats from Wilson’s are the…

The Baltic sprats from Wilson’s are the best if quite expensive they are nevertheless the only ones worth buying. The product was well packed and arrived in pristine conditions, courier service also advised on the progress of the delivery time.
They get full approval from both our BASSET HOUND Josephine and our working Cocker spaniel, Jenna.
Can highly recommend this product.

July 13, 2026
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Reply from Wilsons Pet Food

This is so amazing to hear, thank you so much for your kind review.
We are delighted to hear that both Jenna and Josephine are loving Wilsons!

Rated 5 out of 5 stars

Absolutely fantastic product!

Absolutely fantastic product. We use it on our pups and the quality shines through. Customer service is absolutely brilliant and Danielle has particularly always been super helpful!

July 9, 2026
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Reply from Wilsons Pet Food

Thank you so much for this lovely review. We really do appreciate you taking the time to leave such positive comments. Of course, we are always happy to help!

Rated 5 out of 5 stars

very easy to change order details

very easy to change order details - timing and amount - and prompt delivery

July 7, 2026
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Reply from Wilsons Pet Food

We really appreciate your positive comments. Thank you so much for your generous review!

Rated 5 out of 5 stars

My rescue Cocker loves it

My rescue Cocker loves it. He was eating Wilson’s Cold Pressed Lamb when he came to me, and loved it and now he’s on the Venison and Trout variety and loves that too. What’s not to like? I’ve now set up a regular order, which is really handy. Delivery is free, which is great too. I recommend this.

July 11, 2026
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Reply from Wilsons Pet Food

What a lovely review. Thank you so much for taking the time to leave such kind words. We are over the moon to hear your dog is loving our products!

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