The team at Wilson were very helpful and the use of their van was a terrific bonus. The upstairs storage units do get very warm in summer, so I didn’t store anything that might be affected by heat. Ov... See more
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See what reviewers are saying
The level of service received by the team at Wilson Storage, was second to none. They exceeded all expectations and made our lives so much easier. I would highly recommend Michelle John and the team a... See more
The team is so helpful, great location and nice new facility. Very helpful on such short notice and really good trustful company. Definitely will use Wilson again, maybe thanks Jarrod
The service is amazing. I had fast and clear responses to any queries I had. The storage units are clean and well maintained along with very easily accessible. I found the pricing very reasonable and... See more
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- Storage Facility
- Wine Storage Facility
Written by the company
All of your self-storage needs including home storage, commercial storage and wine storage can be accommodated at our Cheltenham Reserve Road facility.
Wilson Storage
Written by the company
- Pack. Store. Done.
- Whether you're moving house, running an e-commerce business or looking for somewhere to keep your boat, Wilson Storage has the solution. Our dedicated team are always on hand to make sure you receive the very best service and have the most seamless storage experience.
Contact info
Reserve Road 318, 3192, Cheltenham, Victoria, Australia
- 03 8535 7980
4.8
Excellent
50 reviews
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Best service team, quick response!
Service team are very friendly, quick response and the storage is nice and neat.
March 16, 2026
Clean facility with easy access
Clean facility with easy access. Helpful staff from the office.
March 5, 2026
Easy clean accessible friendly staff…
Easy clean accessible friendly staff and reasonable price
February 1, 2026
Great communication and very friendly…
Great communication and very friendly and easy to access the storage!
Thanks
January 17, 2026
Facility is professional & the layout…
Facility is professional & the layout is excellent, as is the availability of trolleys
December 22, 2025
Great service, well run, clean facility - would recommend to anyone.
Great team, excellent service, modern & clean facilities.
Would recommend to anyone 😊
December 20, 2025
Very helpful staff.
November 17, 2025
My card had not been validated to get…
My entry card had not been validated (to gain entry) so I wasn’t that happy, but Michelle fixed the problem and added a week free of charge just for the inconvenience, without me even asking for it. Positive customer service mentality.
November 1, 2025
Wilson Storage Bayside
This team of John, Daniel and Michelle (equally, not in order) have made the choice a Wilson Storage Bayside the easiest and best choice, despite being surrounded by healthy levels of competition. The choice I was given for moving in were flexible and accommodating, and the access, lighting and cleanliness is second to none.
November 1, 2025
all went smoothly and no hasstles.
all went smoothly and no hasstles.
Staff very helpful and polite.
Facilities excellent and communication clear and coprehensive.
October 27, 2025
A fantastic experience
A fantastic experience dealing with Wilson.
Responsive, informative and professional.
Facilities are fantastic and staff were friendly.
Highly recommended.
October 12, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Outstanding service!
I give Wilson Storage 5 stars for their outstanding customer service. The territory manager Michelle answered every query on time plus making extra effort. I highly recommend using this company.
September 15, 2025
Reply from Wilson Storage - Cheltenham, Reserve Rd
Jennifer,
We're happy to hear that you had such a positive experience with our customer service team at our storage facility in Cheltenham. We appreciate you mentioning the timely and helpful support you received. We've passed your review onto the team!
Thank you for recommending us!
Wilson Storage Cheltenham
The team were extremely helpful and…
The team were extremely helpful and clear with instructions .
September 11, 2025
Reply from Wilson Storage - Cheltenham, Reserve Rd
Hi Scott
We're happy to hear that our team provided helpful and clear instructions. Thank you for your positive feedback; we appreciate it very much.
Wilson Storage Reserve Road
Wonderful customer service
Wonderful customer service! Prompt, easy going and very capable staff! Highly recommended
July 17, 2025
Service excellence - amazing facilities
The level of service received by the team at Wilson Storage, was second to none. They exceeded all expectations and made our lives so much easier. I would highly recommend Michelle John and the team and the amazing storage facilities on offer.
May 24, 2025
This is the second time we have used Wilson Storage.
This is the second time we have used Wilson Storage locally and the staff are excellent. So helpful and they make offers to assist our moving and storage. Staff are very friendly and cooperative.
May 22, 2025
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