Warranty service scheduled for between 8 - 10 am. When I heard nothing, I called at 11:45. Apparently the service technician canceled and did not tell anyone, especially me the customer. My whole day... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Warranty service scheduled for between 8 - 10 am. When I heard nothing, I called at 11:45. Apparently the service technician canceled and did not tell anyone, especially me the customer. My whole day... See more
Company replied
The installer were just awesome przmemek and yurii always kept our home clean and with very little clean up for us to do. The windows were installed correctly and foamed correctly and completely caul... See more
Company replied
We have been very pleased with everything: Sales Rep. lived up to every thing that he presented. Contact people for approvals of HOA and scheduling were courteous and helpful. Installers were v... See more
Company replied
Alex and his two colleagues stayed focused during the entire installation. The basement windows were a bit tricky but the crew worked out a system that got the five basement windows installed properl... See more
Company replied
Written by the company
Solve problems by installing solutions.
1120 Windham Pkwy, 60446, Romeoville, IL, United States

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The timing of install and communication from window works was great and i really liked the install crew however the stickers on my windows left a ton of residue and i had to use goo gone and SCRUB it off the windows.

Reply from Window Nation - Chicago
The installation team worked well, no rush, performed every install with care. Mario answered all of my questions with great knowledge and expertise along with a walk through of how the windows can be cleaned and maintained.

Reply from Window Nation - Chicago
Installers were quick and cleaned up after installation.

Reply from Window Nation - Chicago
Amazing experience from start to finish. Flawless execution by the installation team, great communication on the status of the process and install and high quality product.
I highly recommend the Window Nation, that are great to work with.

Reply from Window Nation - Chicago
SatisfiedInstallation : Antony the Sales guy explained the Window types and process clearly.
The Installers did a good, it was neat and tidy, clean

Reply from Window Nation - Chicago
The installers and the product, the windows!

Reply from Window Nation - Chicago
Well windows were schedule for April 2025 . But got pushed off because of wrong measurements so only 7 out of 14 were put in . That’s right the 7 other windows were to small ! What a joke ! So here’s August 2025 for the other 7 to be put in. This company has a complete failure in communication. Oh and they summit the completion of the job to the financial department for payment by forging my. Name before completion. I filed a formal complaint. Also Steve jones is a complete fail of a terminal manager .

Reply from Window Nation - Chicago
The install was quick and painless. The crew was very mindful and respectful.

Reply from Window Nation - Chicago
company reps stayed in touch and provided all needed information and guidance, installers were professional and punctual

Reply from Window Nation - Chicago
Very professional and does really great work.
The Crew came at the time stated ,cleaned up and covered the floors in the areas they were working and were nice to deal with.

Reply from Window Nation - Chicago
The installers where impeccable very knowledgeable did an excellent job, installing the windows and cleanup very happy with the installers

Reply from Window Nation - Chicago
The installation team did a great job of installing (3) new windows in our home. They worked clean and efficient. There was good communication with the office from the time we originally placed our order to the installation date. I had the fortune of visiting the showroom office and meeting with Ted W. before we finalized our order. We’re happy with the Envision vinyl windows we selected. R. Whitt, Naperville

Reply from Window Nation - Chicago
Not satisfied with product all together.Front window screens does not fit as they should, I have to adjust them every day. Not sure if they are too short or what. So flimsy. Im not happy.

Reply from Window Nation - Chicago
Very poor install waiting on parts for broken window pieces discovered today after a heavy rain that one of the windows is starting to leak overall I am not happy. I cannot recommend your company to anyone. I’ve been holding off on writing this review, but someone needs to get a hold of me.

Reply from Window Nation - Chicago

Reply from Window Nation - Chicago
Two installers finished three windows in three hours.
Perfect. All clean. Five star rating.

Reply from Window Nation - Chicago
The guys that came to my house were excellent at installing and keeping everything nice and clean while doing their job, no mess left behind and all the windows and door that they install are working great.
Thank you so much and I will definitely recommend you guys

Reply from Window Nation - Chicago
On time. Explained procedure. Polite.
Quick installation. Clean up perfectly.

Reply from Window Nation - Chicago

Reply from Window Nation - Chicago
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.