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Window Nation - Chicago Reviews 264

TrustScore 4 out of 5

4.2

1120 Windham Pkwy, 60446 Romeoville, IL, US


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See what reviewers are saying

Rated 1 out of 5 stars

Warranty service scheduled for between 8 - 10 am. When I heard nothing, I called at 11:45. Apparently the service technician canceled and did not tell anyone, especially me the customer. My whole day... See more

Company replied

Rated 5 out of 5 stars

The installer were just awesome przmemek and yurii always kept our home clean and with very little clean up for us to do. The windows were installed correctly and foamed correctly and completely caul... See more

Company replied

Rated 5 out of 5 stars

We have been very pleased with everything: Sales Rep. lived up to every thing that he presented. Contact people for approvals of HOA and scheduling were courteous and helpful. Installers were v... See more

Company replied

Rated 5 out of 5 stars

Alex and his two colleagues stayed focused during the entire installation. The basement windows were a bit tricky but the crew worked out a system that got the five basement windows installed properl... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Chicago

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 1120 Windham Pkwy, 60446, Romeoville, IL, United States

  • 815-407-7890
Promotion box for Window Nation - Chicago

Window Nation

Elevating homes every day

4.2

Great

TrustScore 4 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

The timing of install and communication…

The timing of install and communication from window works was great and i really liked the install crew however the stickers on my windows left a ton of residue and i had to use goo gone and SCRUB it off the windows.

August 18, 2025
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Reply from Window Nation - Chicago

We appreciate your positive comments regarding the installation and communication. We regret to hear about the sticker residue issue and the extra effort needed to remove it. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

The installation team worked well

The installation team worked well, no rush, performed every install with care. Mario answered all of my questions with great knowledge and expertise along with a walk through of how the windows can be cleaned and maintained.

August 26, 2025
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Reply from Window Nation - Chicago

We're glad you enjoyed your experience with our installation team. It's great to hear that the team worked carefully and answered your questions thoroughly. We appreciate your positive feedback!

Rated 4 out of 5 stars

Installers were quick and cleaned up…

Installers were quick and cleaned up after installation.

August 25, 2025
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Reply from Window Nation - Chicago

We're happy to hear that our installers were quick and tidy. Thank you for your positive feedback; we appreciate it very much!

Rated 5 out of 5 stars

Great windows and company

Amazing experience from start to finish. Flawless execution by the installation team, great communication on the status of the process and install and high quality product.
I highly recommend the Window Nation, that are great to work with.

August 22, 2025
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Reply from Window Nation - Chicago

We're happy to hear that you had an amazing experience from beginning to end. It's wonderful to know that the installation team delivered flawless execution and maintained great communication, and that you received a high-quality product. Thank you for your recommendation!

Rated 4 out of 5 stars

SatisfiedInstallation

SatisfiedInstallation : Antony the Sales guy explained the Window types and process clearly.
The Installers did a good, it was neat and tidy, clean

August 21, 2025
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Reply from Window Nation - Chicago

We're glad you were satisfied with the window explanation and installation process. It's great to hear that the work was completed neatly and tidily. Thank you for your feedback.

Rated 1 out of 5 stars

Well windows were scheduld for April…

Well windows were schedule for April 2025 . But got pushed off because of wrong measurements so only 7 out of 14 were put in . That’s right the 7 other windows were to small ! What a joke ! So here’s August 2025 for the other 7 to be put in. This company has a complete failure in communication. Oh and they summit the completion of the job to the financial department for payment by forging my. Name before completion. I filed a formal complaint. Also Steve jones is a complete fail of a terminal manager .

August 22, 2025
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Reply from Window Nation - Chicago

We appreciate you bringing this to our attention. We're sorry to hear about the delays, incorrect window sizes, and communication issues you experienced. We take your concerns seriously, especially regarding the payment submission. We're looking into these matters. Thank you for your feedback.

Rated 5 out of 5 stars

100% Satisfied

The install was quick and painless. The crew was very mindful and respectful.

August 19, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the installation was quick and easy. We appreciate your recognition of our crew's mindfulness and respectfulness. Thanks for the feedback!

Rated 1 out of 5 stars

HORRIBLE SERVICE

August 18, 2025
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Reply from Window Nation - Chicago

Here at Window Nation, we strive for excellence within the industry and are disappointed to hear that you received anything less. We hope you will provide us with the opportunity to address your concerns. Please call (866) 217-9582 or, feel free to private message us with additional details so we can begin to resolve your specific issues.

Rated 5 out of 5 stars

company reps stayed in touch and…

company reps stayed in touch and provided all needed information and guidance, installers were professional and punctual

August 18, 2025
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Reply from Window Nation - Chicago

We're happy to learn that our representatives kept you informed and that the installers were professional and punctual. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very professional and does really great…

Very professional and does really great work.
The Crew came at the time stated ,cleaned up and covered the floors in the areas they were working and were nice to deal with.

August 20, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the crew was professional and did great work. It's great to know they were punctual, tidy, and pleasant to interact with.

Rated 5 out of 5 stars

Jerry

The installers where impeccable very knowledgeable did an excellent job, installing the windows and cleanup very happy with the installers

August 20, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the installation process, including the cleanup, met your expectations. It's great to know the installers' knowledge and work made you very happy!

Rated 5 out of 5 stars

The installation team did a great job…

The installation team did a great job of installing (3) new windows in our home. They worked clean and efficient. There was good communication with the office from the time we originally placed our order to the installation date. I had the fortune of visiting the showroom office and meeting with Ted W. before we finalized our order. We’re happy with the Envision vinyl windows we selected. R. Whitt, Naperville

August 13, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the installation team provided you with efficient and clean service. It's great to know that you were pleased with the communication and your visit to the showroom. Thank you for sharing your positive experience with the Envision windows.

Rated 3 out of 5 stars

Dissappointed

Not satisfied with product all together.Front window screens does not fit as they should, I have to adjust them every day. Not sure if they are too short or what. So flimsy. Im not happy.

August 5, 2025
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Reply from Window Nation - Chicago

We appreciate you bringing this to our attention. We're sorry the window screens are not fitting correctly and are flimsy. We will look into this issue to ensure better quality in the future. Thanks for your feedback.

Rated 1 out of 5 stars

Be very cautious of the installation team I had was very poor

Very poor install waiting on parts for broken window pieces discovered today after a heavy rain that one of the windows is starting to leak overall I am not happy. I cannot recommend your company to anyone. I’ve been holding off on writing this review, but someone needs to get a hold of me.

August 1, 2025
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Reply from Window Nation - Chicago

Thank you for providing us with your feedback. We take this feedback very seriously and would like to have a better understanding of your experience. Please reach out to us at (866) 217-9582 at your earliest convenience, and we will do our best to address your concerns.

Rated 5 out of 5 stars

Excellent install

Excellent install! Courteous and professional.

August 11, 2025
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Reply from Window Nation - Chicago

We're happy to hear that you had an excellent installation experience! Thank you for your kind words about our team's professionalism.

Rated 5 out of 5 stars

Perfect

Two installers finished three windows in three hours.
Perfect. All clean. Five star rating.

August 15, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the installation was completed efficiently and cleanly! Thank you for your five-star rating; we appreciate your positive feedback.

Rated 5 out of 5 stars

Great experience

The guys that came to my house were excellent at installing and keeping everything nice and clean while doing their job, no mess left behind and all the windows and door that they install are working great.
Thank you so much and I will definitely recommend you guys

August 12, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the installation was excellent and clean, and that everything is working well. Thank you so much for your recommendation; we appreciate your positive feedback!

Rated 5 out of 5 stars

On time

On time. Explained procedure. Polite.
Quick installation. Clean up perfectly.

August 13, 2025
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Reply from Window Nation - Chicago

We're happy to hear that our team was on time, explained the procedure well, and was polite. We appreciate your feedback regarding the quick installation and perfect cleanup!

Rated 4 out of 5 stars

Home owner

Good work an excellent customer service everything was done on time.

August 12, 2025
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Reply from Window Nation - Chicago

We're happy to hear that you had a positive experience with our customer service and that everything was completed promptly. Thank you for your feedback!

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