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Window Nation - Chicago Reviews 264

TrustScore 4 out of 5

4.2

1120 Windham Pkwy, 60446 Romeoville, IL, US


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See what reviewers are saying

Rated 1 out of 5 stars

Warranty service scheduled for between 8 - 10 am. When I heard nothing, I called at 11:45. Apparently the service technician canceled and did not tell anyone, especially me the customer. My whole day... See more

Company replied

Rated 5 out of 5 stars

The installer were just awesome przmemek and yurii always kept our home clean and with very little clean up for us to do. The windows were installed correctly and foamed correctly and completely caul... See more

Company replied

Rated 5 out of 5 stars

We have been very pleased with everything: Sales Rep. lived up to every thing that he presented. Contact people for approvals of HOA and scheduling were courteous and helpful. Installers were v... See more

Company replied

Rated 5 out of 5 stars

Alex and his two colleagues stayed focused during the entire installation. The basement windows were a bit tricky but the crew worked out a system that got the five basement windows installed properl... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Chicago

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 1120 Windham Pkwy, 60446, Romeoville, IL, United States

  • 815-407-7890
Promotion box for Window Nation - Chicago

Window Nation

Elevating homes every day

4.2

Great

TrustScore 4 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service before, during, and after install

I have replaced nearly all of my windows and several doors with Window Nation. They always make sure I am satisfied with the work. I will be buying my remaining windows with them and recommend them highly.

September 18, 2025
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Reply from Window Nation - Chicago

We're happy to hear that you are satisfied with our work replacing your windows and doors. Thank you for your recommendation, and we look forward to helping you with the remaining windows!

Rated 5 out of 5 stars

Quality

cant beat excellent

September 11, 2025
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Reply from Window Nation - Chicago

Phenomenal! Thank you for the feedback on your experience.

Rated 5 out of 5 stars

Good Experience excellent service

Good Experience excellent service

September 9, 2025
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Reply from Window Nation - Chicago

We're glad you enjoyed your experience. Thank you for your positive feedback regarding our service.

Rated 5 out of 5 stars

Window installation

The men that came to install the windows were efficient, you could tell they knew what they were doing. They put tarps down on the floors throughout the house leaving no mess. Job well done!

September 12, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the installation team was efficient and tidy. It's great to know they did a good job and left no mess. Thank you for your positive feedback!

Rated 5 out of 5 stars

The workmanship was great

The workmanship was great. The work was done in a timely manner and there was no mess to clean up.

September 5, 2025
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Reply from Window Nation - Chicago

We're happy to hear that you were pleased with the quality of our work, the speed of service, and our cleanliness. Thank you for your positive feedback!

Rated 2 out of 5 stars

Poor service experience

Holly and Mike our Sales guy were the only positives in our experience. The manager could not make time to follow up with me on a request and installation was submitted par to say the least. I will not be recommending their service.

September 11, 2025
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Reply from Window Nation - Chicago

We appreciate your feedback and are glad Holly and Mike were helpful. We regret that the manager's availability and the installation quality did not meet your expectations. We'll review your comments to improve our service.

Rated 5 out of 5 stars

Great windows the guys that worked on…

Great windows the guys that worked on my windows were excellent

August 6, 2025
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Reply from Window Nation - Chicago

We're glad you are pleased with your new windows and the team's work. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Good quality windows

Good quality windows. The installers took their time to ensure a thorough job was completed in installation and to not cut corners. There was a slight delay in arrival of windows from manufacturer, but I recommend this company and their attention to detail. Thank you.

September 8, 2025
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Reply from Window Nation - Chicago

We appreciate you sharing your experience! We're happy to hear that you are enjoying the quality of your windows and the installers' thorough work. We value your recommendation and thank you for your patience regarding the delay.

Rated 5 out of 5 stars

Very happy with our new window

We had an old garden window replaced with a slider window. It was time to have it replaced after living in our house for 31 years. It was getting bad. In winter ice would form on the inside on extremely cold days causing moisture that in time created mold. Hence making it hard to keep clean. We are really happy we chose Windows Nation. The service we received was high quality, from the initial visit for the pricing to the measurements and finally the installation. Everyone we dealt with at Windows Nation was friendly, helpful, accommodating, and very professional. We will definitely use them again in the future when necessary.

September 2, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the window replacement met your needs. It's great to know that our team provided high-quality service throughout the process. We appreciate your kind words and are grateful for your future consideration.

Rated 4 out of 5 stars

Communicate

Communicate. I only got the one phone call changing the installation date and that was it. I didn't know if it was am/pm nor did they confirm the day before. I also didn't get any pw from the salesperson only your folder. Nothing on finance.

September 4, 2025
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Reply from Window Nation - Chicago

We appreciate your feedback and regret that our communication regarding your installation date and finance information was not clear. We will review our processes to ensure a better experience in the future.

Rated 2 out of 5 stars

When someone promises you something…

When someone promises you something like a gift card you expect it not promises everybody from your company does it and I still have nat reeve the physical card you are more instead to get my opinion on the product and service not the promise

September 3, 2025
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Reply from Window Nation - Chicago

We appreciate you sharing your experience. We're sorry to hear about the gift card issue and that promises were not fulfilled. We value your feedback and will address this internally.

Rated 5 out of 5 stars

The entire process was wonderful!

The entire process was wonderful! Everyone we dealt with at Window Nation was professional, courteous, and very knowledgeable. The windows arrived on time and are beautiful. The installers were so efficient and cleaned up after themselves. I highly recommend Window Nation.

September 2, 2025
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Reply from Window Nation - Chicago

We're happy to hear that your entire experience with us was wonderful. It's great to know that everyone you interacted with was professional, courteous, and knowledgeable. We appreciate that the windows arrived promptly, are beautiful, and that the installation team was efficient and tidy.

Rated 2 out of 5 stars
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Reply from Window Nation - Chicago

We regret to learn about the air leakage issues. We'll investigate to improve our product's quality. Thanks for your feedback.

Rated 5 out of 5 stars

My installer was very professional and…

My installer was very professional and caring. He had to work alone, but did a good job 👍👍

September 4, 2025
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Reply from Window Nation - Chicago

We're happy to hear that your installer was professional and caring! We appreciate your positive feedback and are glad they did a good job.

Rated 5 out of 5 stars

The install team was great

The install team was great. They were very polite and respectful asking questions before they did anything.. Lots of good feedback from them.

September 4, 2025
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Reply from Window Nation - Chicago

We're happy to hear that the installation team was polite and respectful! It's great they provided good feedback and asked questions. Thank you for your review!

Rated 5 out of 5 stars

The installers were great

The installers were great. Very careful, and very pleasant.
Wasn't happy that I had to call to get my gift card, as promised. Should of been mailed out after the initial visit. Not emailed!

August 27, 2025
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Reply from Window Nation - Chicago

We're glad the installers were careful and pleasant. We apologize for the gift card issue and any inconvenience caused by the delay and delivery method. We appreciate your feedback.

Rated 5 out of 5 stars

Window Nation was a joy to work with k with…

Window Nation was a joy to work with the sales agent and installation team. They were very friendly, helpful and knowledgeable. The entire team was professional and prompt. The windows and entry doors I purchased are beautiful were installed in a timely manner.

August 28, 2025
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Reply from Window Nation - Chicago

We're glad to hear that you found our team friendly, helpful, and knowledgeable. It's great to know the team was professional and prompt, and that your windows and doors were installed in a timely manner.

Rated 2 out of 5 stars

The install left some cracks in my…

The install left some cracks in my front window siding not filled with caulk. Pine trim was ours and it was reused as was parts of previous inside window framing in our basement window replacement that was not discussed. No walk through or explanation of process provided per salesman’s sales pitch. I picked up nails from grass no magnet sweep completed at end. As we had a language barrier perhaps Installers may not have understood my questions.

August 28, 2025
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Reply from Window Nation - Chicago

Hello, we're deeply saddened to hear that your experience with us didn't meet your expectations. We always strive to provide 5-star service to all of our customers, but occasionally we do fall short. According to our records, we currently have an open service to address your concerns, we appreciate your patience in the interim while we work to resolve this for you. If you have any further questions or concerns please don't hesitate to call or email us.

Rated 5 out of 5 stars

Nice Job

Respectful Professional beat kind

August 28, 2025
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Reply from Window Nation - Chicago

We are happy to hear that you had a positive experience with us. Thank you for your kind words.

Rated 3 out of 5 stars

Difficult to schedule but product looks good

They were timely and fast. Windows look great.

Stickers were left on windows which left us homeowners with work to do. We were told they would repair screens from previous installation which was not done. Not a lot of flexibility with scheduling

August 26, 2025
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Reply from Window Nation - Chicago

We appreciate you taking the time to share your experience. We're glad the window installation was timely and fast. We regret the stickers were left on the windows and that the screen repairs weren't completed, and apologize for the scheduling difficulties.

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