Windowrecyclingscheme Reviews 53

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

These guys are t**** I think like 2 years ago I briefly got in touch for a general quote. They then bothered me with follow up calls for ages. After feeling mildly pissed, I asked them... See more

Rated 1 out of 5 stars

NEVER contact this Scam unless you enjoy rebot calls every single day! It's a Robot with voice recording messages that are selected by Artificial Intelligence (AI) software. Politely say no.... See more

Rated 1 out of 5 stars

I got a very convincing robotic cold call from Julieanne - her company is Windows Recycling Scheme. A real disingenuous scam. She is a robot although when I asked if she was a robot or human she said... See more

Rated 5 out of 5 stars

Amazing! Helped my mum replace her windows and even pay her contribution off through what she was paying on heating bills! Couldn't recommend them enough as she's been wanting new windows for... See more

Company replied

Company details

  1. Recycling Center

Written by the company

We offer a windows recycling scheme, where you can claim money back from your old windows that can be recycled.


Contact info

2.0

Poor

TrustScore 2 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

These guys are t****. If you're gonna spam me with unlawful AI calls then you'll get reported to the ICO :)

These guys are t****

I think like 2 years ago I briefly got in touch for a general quote. They then bothered me with follow up calls for ages. After feeling mildly pissed, I asked them to remove me from their list.

Now, a year later, the geniuses over in their marketing dept think that harassing people with ridiculous AI calls is the way to generate business.

I've reported it to the ICO because you're taking the piss.

If I have removed consent and blocked two of your different numbers, you can't just invent up another phone to call from.

That's unlawful practice and you need a new moron in charge of your marketing team.

Anyone else who's here after getting pestered. I encourage you to submit an ICO complaint. It takes 2 minutes and frankly, they deserve it.

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

NEVER contact this Scam unless you…

NEVER contact this Scam unless you enjoy rebot calls every single day!

It's a Robot with voice recording messages that are selected by Artificial Intelligence (AI) software.

Politely say no. Forcefully say no. Swear at the d***ed thing. Next Day it'll call you again.

You cannot stop it. Even blocking the number doesn't work, as it's a false number. They're looking to sell your details on in another Fraud.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

I got a very convincing robotic cold…

I got a very convincing robotic cold call from Julieanne - her company is Windows Recycling Scheme. A real disingenuous scam. She is a robot although when I asked if she was a robot or human she said she’s not a robot. It was a lead generation call to pass you to a glazing firm silly enough to pay for such hot leads. I didn’t ttust any of it.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Just had my windows done and they helped my nanny replace her windows too and even pay her contribution

100% recommend

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

Probable scam

Received an unsolicited email, contrary to GDPR. Blocked and reported. Probable scam.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING SCHEME

I just wanted a quote for windows to see how much it would set me back but was incredibly surprised when I found out my heating bill reductions could cover it fully! And they gave me £2200 off the cost for my old windows! Would highly recommend

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

BRILLIANT!

Nothing but great feedback for the windows recycling scheme, made the application, had a phone call the next day from such a friendly person who made sure I was informed of all the entitled help and even got me a same day free quotation. Wouldn’t recommend this scheme enough. Don’t doubt it until you try it because I’m now paying my windows off from money I was already wasting on my heating bills. Will be recommending this scheme to everyone!

March 8, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Do not contact this company unless you wish to be forever harassed!

I initially requested a quotation from this company but due to a change in circumstances was no longer in a position to purchase new windows. I explained this on multiple occasions to the salespeople who call me. I was offered a call back in 6 months which I declined saying I would contact them if I was ever in a position to replace my windows. Unfortunately I have been hounded and harassed ever since. At least 3-4 telephone calls a month for the last year, each time asking to be removed from their database and never contacted again. The salesperson either agrees to remove me or just hangs up.

I sent a Right to Object email under the GDPR regulations to request to have my details removed and not to be contacted again and was advised that the calls were coming from the local partners this company works with. I was then assured that the director had been spoken to and my details would be removed from any database. But 5 days later I get ANOTHER call from them. So now I’m making a formal complaint to the ICO.

I will never use this company. I’d rather smash my windows with a sledgehammer than recycle them through this shady operation!

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

very happy with the service

the lad i spoke to on the phone was brilliant, really helpful and answered all my questions swiftly. i'm very surprised that no one else is doing this because the idea is amazing, ive managed to get new windows and doors and im using my heating bill reductions to pay the rest monthly after the discount i got on recycling so they're basically paying for themselves!

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Very welcoming

Very welcoming, would suggest for those who are not in the position to pay extortionate prices !

February 10, 2023
Unprompted review
Rated 1 out of 5 stars

Spam calls for over a YEAR

Naively put my mobile number down about a year and a half ago. After some research, decided not to pursue any further.
Since that time I have had at least bi-weekly calls from different numbers about the scheme. I have totally lost count of how many times I have requested to be removed from their contact list - to no avail.
I STRONGLY recommend not providing your details unless you wish to be pestered continuously.

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

lovely people

lovely people, spoke to someone who was very helpful and informative. actually managed to help me get my windows replaced at no extra the what i’m paying right now

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

5 STAR

I went through the windows recycling scheme a few weeks back and they were really helpful! I wouldn’t recommend a better company to go through!! I got lots of money off and my windows are great!

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great offers

Great offers! Friendly service they ran over everything with me and made me feel comfortable! Would certainly recommend to a friend!

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

I can't believe it!

I can't believe how friendly and great this company is! Great customer service they was so polite and helpful with any questions asked, made sure I fully understood and was happy and satisfied before even looking at my windows, will definitely be recommending them to everyone

June 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Really good communication throughout the entire process. Friendly and helpful at all times. I'm very pleased with service I received, thank you. Would highly recommend.

May 31, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look