Window Supply Direct Reviews 229

I made an enquiry one evening and had a reply that same night from Chris who couldn’t have been more helpful. Having been let down by builders and left trying to order windows and doors myself he made... See more

From time of ordering to delivery we were kept informed about our order. Arrived, all good, looked great once fitted. We did have an issue with one of the panes a few days after fitting and this is w... See more

Extremely helpful, efficient customer service, excellent products. We’d gone from double glazing to triple glazing. The difference in sound pollution is incredible. Tested it, had gone down with 30 de... See more

These guys are exceptional. They will bend over backwards to help. I would highly recommend this company and would certainly use them again. They are very competitive on price. They will accommodate... See more

Great experience with this company. They were very helpful in guiding me through the correct measurements for my window, which I really appreciated as I had never ordered one before. For someone n... See more

Couldn't have been better. Excellent quality product, great design. Chris kept me up to date about the delivery and it was delivered and placed very carefullly. Very happy with the triple glazed unit... See more

Great service. It was easy to order the windows, delivery time was only a few weeks and the windows were delivered into the house by a friendly driver. Would definitely recommend.

Door was perfect, delivery great and good communication. Couldn’t have asked for more, thanks!

Outstanding service from start to finish! Window Supply Direct exceeded all expectations — competitive pricing, high-quality products, and excellent customer service. The team was knowledgeable, hel... See more

Process of ordering online was clear, the door came in good condition, the right size and good quality.

Amazing company and when my glass was broke they brought another one as soon as possible

Ordering and delivery was easy and went exactly as stated. Windows are good with a comprehensive fitting kit

Great costumes service. Very very very easy to order on line. Fairly quick delivery. Good products

Delivered on day they said, all in great condition, very happy. Rang them for an inquiry and very helpful.

Highly recommend, communication was great and delivered on time. Product was excellent, look forward to dealing with you soon.

Great windows. Easy to fit very good quality and fast delivery. Highly recommend.

Had a bit of a problem with the delivery but it was quickly sorted and happy with the window

Wrong colour delivered to start with but it was quickly sorted out. Exceptional customer service

I have had two orders from window supply direct and they have been amazing 👍 easy to use website and good communication to let you let you when your delivery is arriving, helpfull delivery drivers wh... See more

Straight forward Kept me informed and product arrived within time.

Good quality, delivered on time. Brilliant consumer service. Thanks

Easy to order kept updated about order delivered quicker than expected kept updated about delivery driver was friendly and polite , overall an excellent company with good customer services and chea... See more

It was easy to get a price and order, it was delivered on time and the driver was very helpful

Very helpful, no problems, great service

Good customer service lead time and product.

Friendly, helpful deliverer. Great product.

Excellent ,arrived on day that was arranged 👌

Great service, great product, great delivery

The company did what it said it was going to do

Excellent service from start to finish.

Good product good service

Efficient and good quality window.

Very g9od all provided .all right size .very good

Great product and efficient communication!

Does what it says.

Great customer service

Great service and communication

User friendly site, easy to navigate and order. Friendly, pro-active customer service both via phone and email. However, the courier they used wasn’t reliable. They are supposed to call an hour bef... See more

Three canceled deliveries three canceled bookings with installers one on the actual day. Finally arrived two weeks late with wrong sizes plus an extra small one we had not ordered. However we were rea... See more

Ordered on May 21st - windows not arrived yet! Waited for the advertised expected delivery date, no communication/updates, phoned to enquire when to expect them. No instant answer, call next day to... See more

If you follow this companies instructions on how to measure your window for a new replacement UVPC window, it will be too narrow for your window. When I contacted them, they said it was my fault. They... See more

Ordered and paid no problem. 10 days later email informing me of date of delivery. No delivery. Phoned to enquire where it was - email back to say order refunded as they couldn’t deliver to my address... See more

Regarding delivery, they do kerbside only and an able-bodied person be available to unload it directly from the lorry. This can be extremely heavy and break your back, so please take note before placi... See more

Beading was incorrect length. Therefore upon installing it the beading was damaged, this occurred on all 4 windows that required installing. For a product like windows, I'd expect everything to arriv... See more

Ordered it on the 9th of may and supposed to get delivered on the 18th for them to tell me it ll now be delivered on the 3rd of June but still no sign

Long waiting for the delivery, they have send a email with the delivery date and they asked for someone else to be there so they could help them with the delivery, I tried to contact them prior to... See more

We’ve not received the window that was due today. So that’s not very good service is it

Didn’t get what I ordered, came in grain effect which I did not want.

Good communication. Quick supply turn around