Windscribe Reviews 

13,267
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 828 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable overall performance, fast connection speeds, and the intuitive, user-friendly interface that makes secure browsing effortless. Many people also highlight the remarkably helpful chatbot assistance for quickly resolving technical snags and setup problems without any hassle. Some reviewers were not happy with customer support, reporting persistent difficulties in getting timely email responses or reaching human representatives for account help. A few other people also felt that occasional connection problems, login failures, or device compatibility hitches could occasionally disrupt their daily streaming and browsing usage.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting that the application is lightweight,... See more

Application

Users describe positive interactions with the app, highlighting its ease of use and clean interface across... See more

Service

Consumers find service to be positive, highlighting consistently fast speeds, rock-solid connections, and a... See more

Product

Customers report overall satisfaction and positive experiences with the product. Reviewers praise the... See more

Customer service

Reviewers highlight positive aspects of customer service, particularly praising the efficient help bot for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I agree with other reviews. ChatBot Garry is a pleasure to work with. The Windscribe service has been brilliant throughout and ChatBot Garry is lightning quick to provide fixes to problems in complex... See more

Rated 5 out of 5 stars

Excellent customer service. Had a gremlin not allowing me to access PRO. So contacted windscribe chat. Now all working within minutes. Thank Garry for your help and support. Makes a nice change to hav... See more

Rated 5 out of 5 stars

Garry the Bot is a joy - no ambiguous answers just straightforward helpful advice on solving my problem. Can't praise the service highly enough and better sense of humour than most people I know!

Rated 5 out of 5 stars

Great customer service through chat. Got directed to how to do what was needed to cancel a recurring subscription, and unlike many other bad experiences, was able to get a refund from Windscribe for... See more


Company details

  1. VPN Service
  2. Internet Service Provider

Written by the company

Windscribe is a desktop application and browser extension that work together to block ads and trackers, restore access to blocked content and help you safeguard your privacy online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(13,267)

910 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
garry

Rated 5 out of 5 stars

Simply I DK what had happened but was never given up on even after 1 week, now my issue is solved …

Simply tell your connection problems now to Garry The Magic AI Genie inside of Chat now , He truly never lets you go down in flames now ? So whenever those unknown web bug attacks come and visits your Windscribe App ? Or your connection begins acting strange ?? Simply contact Garry 24 -7 only !!! ,For His Effort Alone ,he gets
+ Five Stars !!

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

I agree with other reviews

I agree with other reviews. ChatBot Garry is a pleasure to work with. The Windscribe service has been brilliant throughout and ChatBot Garry is lightning quick to provide fixes to problems in complex setups. Definitely five stars from me - no hesitation and the personalised fee structure means you don’t pay for what you don’t need.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Best VPN, Not Just VPN

Security, Stability, Geeky options all for free. Works in hardest environments. Nothing comes close.

Also try Garry 2.0 If you have any trouble. I was surprised to see how much it was aware of Iran's firewalls and censorship. It's like god of network and Windscribe itself, which has uptodate news and statistics too

June 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great Garry

Well Garry has got a great sense of humor. A lot of intent was put into building it.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

born in the 60s with a man-crush on Garry

as a IT guy born in the 60s and an all linux user, i was suprised just how much i enjoy dealing with Garry. Another Bloody-Well-Done to the Windscribe freedom fighting crew. Outstanding work. Well worth my now 8yr old pro-subscription. Applications are clean and clear, service is outstanding (although healthy paranoia on occasional connections by you guys is fair but irritating), that said, Garry has the solution everytime.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Windscribe since 2018

I have been using Windscribe since 2018, and it has always met every need of myself and my family. I rely explicitly on its ability to block access to "inappropriate" web-sites, and I can see no reason why I would change to anything else - not even the free VPN that comes with Proton accounts, nor the Firefox offering. Friends have shown me what they use, and I found the advertising just too much. I'm also impressed with "Garry", their online help assistant: I ran into an issue with connectivity, was eventually led (gently and humorously) to an oddity that had developed on my PC, and the connectivity solution.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Winscribe since 2021

I've been using Winscribe since 2021, and for the first time since then, I got the right settings thanks to these guys, who help me all the way. They didn't stop until they made sure I had everything set up the right way. Special thanks to GARRY! @ the chatroom and all the engineers’ caffeine habits.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Windscribe feels polished, reliable, and refreshingly simple.

Windscribe has been one of those rare apps that actually lives up to the “easy to use” claim. Setup is basically: download, click a couple buttons- done. No confusing tech rabbit holes, no googling what half the settings mean.
Performance-wise, it’s been really solid. Speeds are stable enough for streaming, browsing, and daily use, and switching servers is quick and smooth. It just quietly does its job in the background without getting in your way, which is honestly exactly what you want from a VPN.

Now the unexpected highlight: Garry, the built-in support chatbot. I went in expecting the usual “have you tried turning it off and on again?” energy, but Gary is actually… good. Fast responses, clear explanations, and it somehow feels like talking to a chill support engineer who’s seen every possible mistake already and isn’t judging you for any of them.
Overall, Windscribe feels polished, reliable, and refreshingly simple. Between the effortless setup, consistent performance, and Gary basically carrying the support experience on his back, it’s easily a 5-star experience — with just enough personality to make it not feel boring.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Password reset issue.

Had a problem with password reset, and the response I got was very good. "Garry" was excellent (made a newbie like me feel like a seasoned user).
Keep up the good work, Windscribe !!!

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

For a non-techy person this is an easy install

For a non-techy person, this was relatively easy to install, and GARRY, the chat bot is really helpful. I had problems getting on to my bank with the VPN switched on and with the use of GARRY, I managed it. The VPN was doing it's job, but the bank didn't like me having a VPN. I was talked though how to alter the setting to allow my bank through, and how to check it was working. Great piece of software!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

I am very much satisfied with…Came for the VPN, stayed for Garry and the permanent discount

I am very much satisfied with Windscribe and genuinely really like the service. It runs smoothly, is incredibly reliable, and does exactly what I need it to do.

The absolute best part for me was being able to lock in a discounted price on a permanent basis. That is exactly what I wanted, and I couldn't be happier with the value I'm getting.

A huge thank you to the entire Windscribe team for providing such a great product. I also want to give a special shoutout to Garry, the Windscribe assistant! Garry helped me out a lot, answered my questions, and made the whole experience seamless. Highly recommended!

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Garry the Bot is a joy

Garry the Bot is a joy - no ambiguous answers just straightforward helpful advice on solving my problem.
Can't praise the service highly enough and better sense of humour than most people I know!

May 1, 2026
Unprompted review
Rated 4 out of 5 stars

Pretty good experience so far

A little difficult to connect Wireguard on Arch (Maybe all Linux distros). Had to ask their AI-Assistant for help. Garry helped me tho, now I can use Windscribe with full force. Speeds are good, many protocols to choose from, latency is not overwhelming. Overall - 8/10

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

The Perfect VPN!

Easy to use, hassle free and Garry is one of a kind 😁 Perfect plan, much much worthed then any other plan on the market! You can be all over the worthed in a jiffy🌎

April 30, 2026
Unprompted review

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