I agree with other reviews. ChatBot Garry is a pleasure to work with. The Windscribe service has been brilliant throughout and ChatBot Garry is lightning quick to provide fixes to problems in complex... See more
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Windscribe is a desktop application and browser extension that work together to block ads and trackers, restore access to blocked content and help you safeguard your privacy online.
Contact info
Toronto, Canada
- support@windscribe.com
- windscribe.com
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Replied to 40% of negative reviews
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I am using widscribe on all my PC's
I am using widscribe on all my PC's. fantastic product and their AI assistant "garry" Is a legend. helps fix all sorts of PC issues. Example is getting Widscribe, Windows and starlink paly nice together
Quickly Helped
I'm sure Garry is AI but he was totally helpful and I got my problem fixed. (Sorry, Garry, but I'm still a little squeamish when it comes to AI.)
I have opted in for windscribe due to a…
I have opted in for windscribe due to a very specific reason. Ip tunneling and it works great. Plus now they have introduced AI support and I love the guy garry. he answers fast and thats what i really like and to the point answers and sarcasm is out of the world..Highly recommended..
Amazing and a durable app
Amazing app, I live in a restrictive country and these guys despite everything keep providing their services. The customer support responds fast thanks to their Garry AI (it's surprisingly helpful) and the amount of protocols, countries and features this app offers (in the paid version) is so insane. I definitely recommend Windscribe, W devs.
Excellent customer service from Garry.
Laptop not letting me download Winscribe… sorted thanks
New Galaxy book 5 Laptop frustratingly would not allow me to download Windscribe. Switched off Anti-virus, tried Firefox and Chrome but could not download, 'Garry' directed me to te GitHub mirror and I'm now sipping an encrypted cup of tea on Crumpets and about to wave at the Queen’s ghost :) Excellent service as ever, cheers
Can't rate it highly enough
Can't rate it highly enough, and Garry is just brilliant at sorting problems out
10 Years Strong and Still Going — Windscribe Rocks
Windscribe actually delivers what other VPNs only promise. I use it on my PC, phone, and even my Apple TV. It is easy to use. The 10 Gbps connections are beasts; my poor computer is the real bottleneck:). Easy setup, no weird limits. The AI support (named Garry) works very good, with straight talk, solutions and he has humor. Couldn’t be happier with it.
Garry was very good in helping me set…
Garry was very good in helping me set up windscribe.com
My favourite VPN tool for many reasons
First of all the app experience is fantastic. Clean, easy to navigate, intuitive.
Works perfectly on the platforms I use: Amazon FireTV, MacOS and iOS.
VPN performance is great for streaming HD videos. I like that it shows the latency against each server.
I love the humour in their messaging and server names.
And their support is responsive and I was impressed with the chatbot Garry at figuring out my questions and providing accurate responses.
And they're Canadian - so bonus!
Absolut awesome
Absolut awesome! Nothing beats Windscribe!
Just had a little issue and it was solved with help from Garry within minutes!
I had a few issues
I had a few issues, but all my fault, as my age caught up with this elderly person. Garry was fantastic to use and very efficent, in fact the best AI app i have used so far, no need to get human help whatsoever.
I have been using /expressvpn for years, but it is getting a bit costly and not giving me access to some countries ie Scotland, so hence the change. Highly rate the customer service bot.
Garry the ai is the goat fr fr
Garry the ai is the bestest super Cooper helper ever in all of existence
Gracious Garry 2.0 is NOT Grumpy Grok!
Pros: I attempted to post an "X" post about my delightfully satisfying experience with the AI bot, Garry 2.0 who skillfully, and humorously managed to summarize my VPN issue that seemed to keep my ISP stuck at reading my own server site. Garry solved it in just under 12 minutes in what took a painfully arduous 70-80 minute marathon of Grumpy Grok's ("X"'s) AI bot guidance; DOS command after DOS command Grok spouted to get under the hood to repair whatever ailed me, but never getting to the point of my issue. Grumpy Grok only got more irritated and terse in the guidance, if an AI can do such a thing? The key of it all is Windscribe has a personable AI that efficiently LISTENS, SOLVES, and gets you on your way...all the while leaving you with at least a smile on your face. Nothing is stupid as Garry is most of all patient and even lets you tease him...the first time.
Cons: As described. You may need Garry 2.0 to coach you at the outset as you tweak your settings to not "appear like a VPN." As for your having to lateral to a living human, think again. Garry 2.0 will promise you he's dispatched a work ticket to have humans solve issues beyond his capability, but days later he knows nothing about the conversation despite detailed screenshots that I ALWAYS take. Oh, that "TWEET 4 DATA" offer of 5 GB of free VPN service after posting a tweet mentioning "@Windscribe," or, INSTEAD, at Windscribe's offer, posting an "unprompted Trustpilot" review is B-O-G-U-S... and yes, they call you a "douche [if you]...delete the post after." So, here it is! Curiously, Garry 2.0 sarcastically laughed off the Trustpilot post option as merely for customers to have a way to release frustration after their Twitter denial, because Windscribe's "either/or" redirect to Trustpilot DID NOT CREDIT under the TWEET program; please have YOUR international lawyer read the now internet-archived, "TWEET 4 DATA" webpage, because mine said that's not how their "either/or" offer reads. Hopefully, Trustpilot will remove the multiple "unprompted review" markings on Windscribe's account that originated in this manner.
Overall: Garry 2.0 is an excellent resource for single solution needs, but if a human is needed to, what Garry 2.0 calls it, "look under the hood," the true quality of the service is seen: NONE (Really, the email from the human work ticket is just as sarcastic as Garry 2.0, "fix it yourself.") Now that I think about that original Twitter (X) post...maybe my poignant post on "X" promoting Garry 2.0 over Grok was taken "personally"? Overall grade: Garry... "2.0"
garry the wizard
garry the wizard, great support, workin like a clock and like my 45 year old car.
Have used windscribe now for a few…
Have used windscribe now for a few years mostly for uk t.v on a firestick whilst abroad on holidays and it is great value for money and superior to many other v.p.ns and is very easy to set up and use and *GARRY* the online help bot will give clear and precise instructions and advice if you should need it. All in all THE BEST vpn around for lite and heavy users alike anywhere in the world..5** from me.
Fantastic service just now
Fantastic service just now. Can't fault Garry for his help.
Great customer service
Great customer service, I will be moving over from Nord in June Garry 👍
Garry the AI chat support works very well
Affordable VPN that works well and easily. The Garry chat AI is quick and very helpful.
Does what it's intended to do
Does what it's intended to do, have had no issues, other than some minor confusion over auto renewal, which was cleared up quickly by the chatbot, Garry.
Good service.
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