I agree with other reviews. ChatBot Garry is a pleasure to work with. The Windscribe service has been brilliant throughout and ChatBot Garry is lightning quick to provide fixes to problems in complex... See more
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Windscribe is a desktop application and browser extension that work together to block ads and trackers, restore access to blocked content and help you safeguard your privacy online.
Contact info
Toronto, Canada
- support@windscribe.com
- windscribe.com
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Replied to 40% of negative reviews
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Thank you Garry!
I had some questions about using a vpn with Starlink and I had a very enlightening chat with Garry, an outstanding chatbot who surprised me... Good work, Windscribe!
German Mediathek
Thank you, Garry is a nice help for an computer dummy like me! I am looking forward to watch all the German
Mediathek programs without blocking now.
LARRY (GARRY) helped me get my VPN set…
LARRY (GARRY) helped me get my VPN set up and was so freaking funny holy cow.
20 star review
A rocking VPN
Great product. Great service from... wait for it...a CHATBOT named Garry. He's cheerful, cheeky, competent and will help you get any difficulties resolved most of the time without any human intervention! Of course humans are readily available if needed, but in my experience, Garry has handled difficulties like a star. The folks who programmed him deserve huge kudos for the only chatbot I've ever encountered that rivals a real human. Highly recommended app that does the job exceptionally well. 5 stars!
Garry is Here
VPN Seems to work. Windows app is responsive. Price is good. Garry helped me escape a 7000 year purgatory. He seems nice.
Windscribe just works
Windscribe just works. It has so many useful features . Garry the Windscribe AI/help guru knows everything and he's also a scream.
Could NOT have made Windscribe work…
Could NOT have made Windscribe work after the 2FA requirement, with different Browsers creating issues.
Garry, the AI was helpful to sort this out OVER MANY HOURS ie about 8, Over 3 Days, and A note to the mortals- you need to make this a LOT Easier !!!
have been a user for the past 5 years…
I have been a user for the past 5 years and tried many other VPN's and came back to Windscribe. It is simple to use, if you need help their GARRY automated assistant will help you whenever. It has great settings to keep you private, anonymous blocks malware and very easy to use. If you use the Client and the Extension you become invisible on the World Wide WEB. Great price too only 69$ per year. Once configured it blocks all the nasty things out there. Having worked in IT for over 30 years it is Simply the Best in VPN software, best protection, best privacy and cheap for all that it does!
Garry is a master :)
I had a problem with my connexion and I used Garry the Windscribe Bot. It worked perfectly after a couple of tries. You have to take your time and not be afraid to follow the advices. It is my first review but not the first time I had problems, and each time it was fixed...
You have to believe ;)
Garry is a hidden gem
Garry is a hidden gem! Use windscribe Ai for a great experience in assist .
I was introduced to WindScribe by my…
I was introduced to WindScribe by my nephew, Matt (thanks Matt)back in February 2025 and I must say, here and now, that it's probably one of the best, no it IS the best decision I have ever made when it comes to software/an app!
Gone are those nasty inflated priced VPNs like Nord or Proton as you can get virtually the same thing (if not better, IMHO) for as little as $3/month, yes THREE DOLLARS a month.
What do you get for this? Well, it's a little hard to understand, but basically you choose 2 geographical locations (countries) where you want your VPN "server" to be based ($2, $1 for each location), receive UNLIMITED DATA ($1) which equates to $3/month.
But don't stop there, you can add additional geographical locations for an extra $1 per location so enhancing your choices of where you wish to connect.
Their software is top notch and they also offer an extension for Chrome (although, from my own experience, it's not wise to run both the standalone software AND extension at the same time).
Both are fully customizable with your choice of location (from the ones you selected when enrolling), VPN protocol (WireGuard, IKe2, UDP, TCP, Stealth or WStunnel), choosing your preferred port (default is 443) and more.
Don't worry if you're confused by all this as they have an excellent, and I do mean excellent, AI customer service bot called Garry. I have never had cause to trust AI bots before, but I tell you, even though I've thrown the most awkward of questions at him, sometimes not grammatically correct either, he has always responded in an easy to understand way. And if he answers what you believe to be incorrect, or he doesn't answer giving you enough information (although he tends to ask if you want him to go into more detail, or show you the next steps blah, blah, blah), you can always make an adjustment to what or how you asked the question originally and he will explain in a more layman's terms. If he realises he's misunderstood you, he will correct himself and give you a more accurate response.
And there's none of this "Can you tell me your first name" rubbish once you have an account and logged in; in fact he'll know about what account plan you're on too with which locations.
Anyway, enough of my bumbling on. Why not go ahead and check it out for yourself; the link is at the top of the page.
Would I recommend this product? Abso-bloody-lutely! 50 million stars!
Excellent and fun platform
Excellent and fun platform and Garry says hes a good worker.
Online Support
I found the instant chat with Garry the AI support to be brilliant and got me the answers I needed and what I needed easily :)
Very efficient CHAT Help service
I followed the steps to download the App on my MacOs .... but couldn't connect to their server for some reason ? I used the CHAT for help and it guided me through the installation and downloading from GitHub .... maybe some sort of AI ? called Garry ? If human or not , it was very useful , and very funny .... good sense of humor
App is great, billing not so much
I'm giving 5 stars because the app is great and the AI Garry is also great. I don't like the billing. At all. Cool that they grandfather you in at the price you initially paid, but not cool if that price is higher than their promos. Boo!
Garry is cool
pretty decent vpn itself for being free. I love the ai they have: Garry
Reliable & Affordable VPN service + cool bot Garry
I've been a Windscribe VPN user for multiple years (can't even remember that first time) and I never had any major problem using their service. They are very reliable and pretty decent speed in my opinion, also the rate are very affordable especially if you avail of their promo every once in a while (Black Friday wink wink)
BTW, when you are on their website don't forget to try chatting with their bot "Garry" and you won't regret it. He is one hilarious bot, this is how help chat bot should be.
Windscribe VPN
Windscribe VPN: An Honest Review (2025)
Windscribe is a polarizing VPN provider—it's highly customizable, transparent, and offers one of the best free plans available, but it often lacks the polish and simplicity of its top-tier competitors. Here is a breakdown of its strengths and weaknesses.
The Good: Why Windscribe Stands Out
1. Best-in-Class Free Plan: Windscribe's free tier is exceptionally generous. Users can get up to 10GB of data per month (by confirming an email address) across 10 countries, with the same core security features as the paid version. This makes it perfect for casual use, testing the service, or light browsing.
2. R.O.B.E.R.T. (Customizable Blocking Tool): This is Windscribe's powerhouse feature. R.O.B.E.R.T. is a highly effective, customizable, DNS-level filter that blocks ads, malware, trackers, social media, and even categories like clickbait or gambling. It significantly enhances privacy and speeds up browsing.
3. Transparency and Security: Windscribe has undergone recent independent security audits that verify its privacy claims, including a strict, audited no-logs policy. Furthermore, its infrastructure uses RAM-disk servers, meaning no user data is written to hard drives. The company is also refreshingly transparent about its business practices.
4. Flexible Pricing: Beyond the standard Pro plan, Windscribe offers a unique "Build-a-Plan" option, allowing users to select individual VPN locations for $1 each (with a $3 minimum purchase) and add unlimited data for another dollar. This is great for users who only need access to a few specific countries.
5. Unlimited Connections: Both the free and paid plans allow for unlimited simultaneous device connections, which is a significant value proposition compared to most competitors.
The Not-So-Good: Where Windscribe Falls Short
1. Inconsistent Speeds: While WireGuard speeds can be excellent on nearby servers, performance can be inconsistent, especially across long distances or on less-optimized servers. It's fast enough for HD streaming, but it doesn't consistently beat the industry's absolute speed leaders.
2. App Clunkiness and UI: For new or casual users, the desktop and mobile applications can feel cluttered and unintuitive. The interface, while feature-rich, is often described as "clunky" and less polished than competitors, with many advanced settings hidden in menus.
3. Limited Customer Support: Windscribe does not offer 24/7 live human chat support. While its AI chatbot, Garry, is reportedly very helpful, complicated issues still require submitting a support ticket and waiting for a response, which can be a drawback for time-sensitive problems.
4. Jurisdiction (Five Eyes): Windscribe is based in Canada, a member of the Five Eyes intelligence-sharing alliance. Although the company argues strongly against this being an issue due to their zero-log policy and RAM-disk servers, some privacy-conscious users may prefer a VPN based outside of the 5/9/14 Eyes jurisdictions.
Verdict
Windscribe is an excellent choice for two types of users: the budget-conscious user who needs the best possible free VPN, and the advanced user who appreciates deep customization, powerful security features (like R.O.B.E.R.T.), and transparency.
If you prioritize a super-slick, simple interface and maximum consistency in speed above all else, other top-tier VPNs might be a better fit. But if you value features, flexibility, and a commitment to user privacy (backed by audits), Windscribe is easily one of the most reliable and feature-packed options available.
brilliant service
brilliant service. needed help to re-install back onto my stick. had a chat with garry ,got clear easy to understand instructions and in no time at all my service was re connected and up and running. this is a good service , easy to contact, at an affordable price
Great Service
Great Service
Have been a paid customer for 8 years and the service is spot on. Garry - chatbot is awesome. Easy to use and comprehensive.
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