Windscribe Reviews 

13,267
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 828 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable overall performance, fast connection speeds, and the intuitive, user-friendly interface that makes secure browsing effortless. Many people also highlight the remarkably helpful chatbot assistance for quickly resolving technical snags and setup problems without any hassle. Some reviewers were not happy with customer support, reporting persistent difficulties in getting timely email responses or reaching human representatives for account help. A few other people also felt that occasional connection problems, login failures, or device compatibility hitches could occasionally disrupt their daily streaming and browsing usage.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting that the application is lightweight,... See more

Application

Users describe positive interactions with the app, highlighting its ease of use and clean interface across... See more

Service

Consumers find service to be positive, highlighting consistently fast speeds, rock-solid connections, and a... See more

Product

Customers report overall satisfaction and positive experiences with the product. Reviewers praise the... See more

Customer service

Reviewers highlight positive aspects of customer service, particularly praising the efficient help bot for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I agree with other reviews. ChatBot Garry is a pleasure to work with. The Windscribe service has been brilliant throughout and ChatBot Garry is lightning quick to provide fixes to problems in complex... See more

Rated 5 out of 5 stars

Excellent customer service. Had a gremlin not allowing me to access PRO. So contacted windscribe chat. Now all working within minutes. Thank Garry for your help and support. Makes a nice change to hav... See more

Rated 5 out of 5 stars

Garry the Bot is a joy - no ambiguous answers just straightforward helpful advice on solving my problem. Can't praise the service highly enough and better sense of humour than most people I know!

Rated 5 out of 5 stars

Great customer service through chat. Got directed to how to do what was needed to cancel a recurring subscription, and unlike many other bad experiences, was able to get a refund from Windscribe for... See more


Company details

  1. VPN Service
  2. Internet Service Provider

Written by the company

Windscribe is a desktop application and browser extension that work together to block ads and trackers, restore access to blocked content and help you safeguard your privacy online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(13,267)

910 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
garry

Rated 5 out of 5 stars

Garry the AI is dripping with sarcasm…

Garry the AI is dripping with sarcasm but is actually very helpful and insightful. thats the most fun i have had troubleshooting VPN speeds. we couldnt solve the issue. 400mbps from a 1gbps FTTH connection. but i'd rather have the security that windscribe gives me.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing VPN Company

Best Company and Meme Lords
Fast, reliable, support.

Incredible Speeds, fair prices and trustworthy privacy.
Sister service "ControlD" works flawless with Windscribe. An affordable combo worth your Money.

+ Garry (the support bot) is actually funny and helpful.

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

VERY Practical VPN Solution!!!!

Free test drive for newbies. User friendly UI and they have a really super great AI support agent, named Garry. He's helped me out a lot and I really appreciate he is *always* there with effective answers that get the job done. If Windscribe can be rated 5 star then Garry could be rated 10 star. *Very* happy with Windscribe VPN services. He even gave exact instuctions to configure OpenVPN in my router a while back so my whole house is protected by Windscribe VPN. Soring flawlessly ever since.

May 8, 2025
Rated 5 out of 5 stars

Hands down one of the best VPN provider…

Hands down one of the best VPN provider (I don't want to say the best because I didn't try all the known others) but definetly, they are the best in marketing, best for price, ad best for no log privacy policy. Oh yeh, and the best for numbers of servers. And their chatbot Garry? Seriously? Decades ahead every other chat bot (yes, copilot, I'm referring to you. Gσddαmη, that thing is useless af)

Well yeh, so basically they're just the best. I'll firmly reject every other opinion. Even Windscribe's one itself if it differs from what just said 😤.
Oh, and I just subscribed yearly

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Garry the ai is very helpful

Garry the ai is very helpful. The VPN it self is very nice and easy to use. The only slight problem that all vpns have is with screaming services, and to be honest windscribe doesnt fall far away from the tree. Other than that this has saved me from all the boring temu ads my country has!

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Using BBC iPlayer outside the UK

I had difficulty using BBC iPlayer, from outside the UK, even though it had been working for some time until today. Their AI chatbot Garry 2.0 provided a range of options, resulting in a successful outcome. I think that BBC is getting tougher with their geofencing tactics and it is great that Windscribe is keeping up by providing effective countermeasures.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Garry solved problem

Initially had problems, but Garry (chat-help) talked me through options and finally got ITVX to work by switching off Ad-Blocker (under Winscribe's R.O.B.E.R.T)

February 24, 2025
Unprompted review
Rated 4 out of 5 stars

Good app

Windscribe is great I mean, not many services give a great thing for free. You can access Newgrounds (WOAH!) and watch Eighty Days Around the World (OMG!!!!), Their emails even Though I literally just windscribe today, its nice to read I can see, news, facts and M E M E S. anddd a good cosplay named Garry. You could windscribe is Garry's mod, lol haha Ba-dum-tss. overall with the adblocker and stuff Windscribe is great, use it!

September 1, 2023
Unprompted review
Rated 2 out of 5 stars

Ridiculously slow speed / Bad customer service

Price is cheap, but the speed is ridiculously slow. My ISP speed is 24Mbps, which is average in my country. But when I connect with Windscribe speed drops to 4-5Mbps, often even slower! And not to mention their bad customer service. Stupid bot Garry! I'd rather talk to human customer service. Until they can develop a real smart AI. they should stop with this bot service nonsense.

June 12, 2020
Unprompted review
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